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“Needs attention to detail”

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Best Western Canon City
Ranked #3 of 13 Hotels in Canon City
Certificate of Excellence
North Carolina
Level 5 Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Needs attention to detail”
Reviewed 6 August 2014

First of all, the front desk people are great - lots of suggestions of where to eat and what to do. Friendly and helpful. Isaac spent a lot of time with us, making sure we got just the right room. But housekeeping could use a little better supervision. Now granted, all the following points are very minor, but they add up: one sheet on our bed (the bottom sheet) had a hole in it; there should have been 2 knobs on the closet door, but one was missing with just the outline of where it used to be; one of the curtains was askew because the ring was off the track; one night there was some kind of electrical glitch, but our clocks were never re-set until we did them ourselves; when we arrived, one roll of t.p. was almost out. It never got changed, so finally we did it ourselves. The least attractive thing, however, was the windowsill at the end of one hall was covered with dead bugs. You'd never notice it if you didn't walk down the stairs as we do, but it was pretty unpleasant. This place is in a great location, and with a little more care it would be ideal.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank NCTravelerPage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWCanonCity-Manager, General Manager at Best Western Canon City, responded to this review, 8 September 2014
Dear Guest

I apologize for the fact that we missed on small details. Everything you said is taken seriously and we will definitely take care of those things.

In todays world in USA sometimes it is so difficult to find good people no matter what we pay (and we do pay above industry standard in our town) so things get overstretched.

Best Regards
Anis
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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481 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Canon City, United States
2 reviews
Reviewed 2 August 2014

Great place to stay. Hot tub is hot and pool is relaxing. Breakfast is good. Service is super! Staff pay attention to detail and are willing to assist and make recommendations for local dinning. Very friendly and respectful.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Ruby G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indian Hills, Colorado
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 July 2014

We booked the Best Western hotel on-line for a weekend get-away. When we arrived we learned that the on-line booking had put us in a ground-floor handicap accessible room. I had requested top floor; and we didn't want to occupy a room with amenities we did not need since it might keep someone who did need them from staying there. Mark at the front desk was very accommodating - changing our room to the second floor. He also recommended several things to do in town (in addition to the Royal Gorge train), and we received discounts for mentioning his referral. The room was a pleasant surprise: comfortable king-sized bed, awesome shower, spacious and quiet (in spite of the fact that the hotel booked completely up by the end of the day). We decided to extend our stay and again, the front desk personnel were very helpful. All-in-all, we were exceedingly pleased with this hotel.

Room Tip: Our upper story room was on the back side of the hall, furthest away from the front desk. Aside fro...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank Sue Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Clay Center, Kansas
Level 3 Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 July 2014

We unfortunately chose this hotel because of the good reviews we read. Our room was not very clean. There was a bottle cap on the floor, the bedspread and bedskirt was stained, and there were cigarette burns on the curtains in our non smoking room. Also the remote control for the tv would only go up, not down. The toilets are also the loudest toilets I've ever heard and sounded like an airplane taking off. Imagine waking up all night long whenever the people in the room next to yours flush the toilet. The breakfast was your average hotel free breakfast. All in all, I would not recommend this hotel.

Room Tip: The room we had was on the first floor near the front desk which is on the way to the pool and to br...
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank laura21496
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baytown, Texas
Level 6 Contributor
656 reviews
177 hotel reviews
common_n_hotel_reviews_1bd8 439 helpful votes
Reviewed 25 July 2014

This is a clean property located on the outskirts of Canon City. The employees were very accommodating and friendly, and the rooms were clean and well kept. It is a typical Best Western but is one of the clean well run ones. (I did not smell curry cooking in the back) they do tout "free" breakfast which on investigation, "free" is about what it is worth. It is no different than most other free breakfasts at Best Westerns and Holiday Inn Express. The chicken egg died in vain, the sausage is as pale as a dead man, and the gravy I think was bought at Sherwin Williams in the wallpaper department. With all that said, I did not expect more therefore I was not disappointed. It filled the void.
Would I stay here again, yes. It is a safe,clean place to park it for the night.

Room Tip: Ask for a room close to the lobby. The hotel is built like a runway....long and straight.
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank cokerbud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 July 2014

We just returned from taking our two grandchildren to Colorado for three days. We stayed at the Best Western in Canon City and we couldn't have been more pleased. The rooms were spotless, the staff accommodating and the continental breakfast kept our grand kids going for the mornings. The people in charge of the breakfast were so nice and went out of their ways to assist everyone in the dining area. We would definitely recommend this hotel if you are going to be in Canon City!

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank pattipd53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quincy, Illinois
Level 4 Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 21 July 2014

We dragged in here late at night after a long day of driving from Topeka, Kansas beginning at noon with a long stop in Colorado Springs. The staff was pleasant, the room was comfortable and extremely clean, the shower was hot and the towels were fluffy, and the bed was lovely! Everything around the hotel was clean. We had a wonderful night's sleep and were ready to travel on, refreshed, the next morning. Who could ask for more?

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ItalianCooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Canon City

Property: Best Western Canon City
Address: 110 Latigo Lane, Canon City, CO 81212-8101 (Formerly B Hotel)
Phone Number:
Region: United States > Colorado > Canon City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Canon City
#4 Romantic Hotel in Canon City
#4 Family Hotel in Canon City
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Canon City 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Enjoy your stay at Best Western Hotel in Canon City where we provide free hot buffet breakfast, free wifi through out the property. We also have large Heated In-door Pool and Hot Tub. You may use our big fitness center with three cardio vascular equipment and Multi Strength exercise machine. Also you are welcome to use our computer Center. Your room will have 37" or larger TV, Fridge, Microwave, Hair Dryer, Iron/Board, Study Desk & Chair and another lounge style chair or sofa to relax and enjoy 48 TV channels with full ESPN package. All our amenities are of upscale quality so you know that you are being taken care of whether you are on your holiday or on business trip. We do not rent room - we sell experience backed by Quality and Service assurance from Best Western where our motto is 'Stay with People Who Care!' ... more   less 
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Also Known As:
Holiday Inn Canon City
Canon City Holiday Inn

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