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“Return visit to the park”

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Dunk Island View Caravan Park
Certificate of Excellence
Sydney, Australia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Return visit to the park”
Reviewed 18 March 2014

We previously visited the park two years ago so were looking forward to our return visit. Since our last stay new owners have taken over. We have a tent set up and the camping area has plenty of shade. The park was quiet for our four night stay with only about 4-5 campsites taken per night. The last time we stayed and at any other park we have stayed at the toilet/shower amenities are cleaned daily. There was NO cleaning here. Twice I asked at reception when the amenities would be cleaned and both times I got told the next morning however this never happened. The second time I told reception they went and emptied the overflowing bins. There were only three showers and toilets available to use as they had closed the others off and two of the female toilets had no toilet paper. Other then the lack of cleaning this is a great location and park. Unsure if we will return again with the lack of cleaning. For $38pn I shouldn't have to ask for the amenities to be cleaned.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Lee755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DIVCP, Manager at Dunk Island View Caravan Park, responded to this review, 23 March 2014
Hi,
I'm so sorry you had a negative experience.
When you spoke to the staff about the facilities they told you in good faith that the facilities would be cleaned the next day. Unfortunately the cleaner became ill and wasn't in over the weekend or Monday.
Normally our facilities are immaculate as you will see in other reviews.
I do hope you come back in the future as the park is improving all the time with new plantings and refurbishments and I'm sure you will find the amenities spotless, as they generally are.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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124 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Nelson, Canada
Level Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 25 January 2014

We enjoyed our Christmas stay at Dunk Island Caravan Park very much. The sites are a bit sunny and barren right now (due to cyclone) with lots of newly planted vegetation (it will be gorgeous in a few years' time!) but we lucked out with a lovely, private site way at the back of the park under some massive old trees. We enjoyed watching the wallabies in the schoolyard nearby and saw some amazing birds. The pool was a bit small and the water was a tad murky- still it was refreshing in the heat. Amenities were very clean and spacious. Highly recommended.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank beebalm26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 January 2014 via mobile

We arrived late in Mission Beach in our small van, which means 7.30pm so a few places were already closed and another pretty much told us to go away even though she had space because she didn't want to get up from the TV to check us in. Anyway. We eventually found Dunk Island view and the lady owner could not have been more friendly and welcoming. The facilities are very good and clean, there is free WiFi which actually works; an unusual treat for Australian campsites and hostels. The woman at the desk helped us find the supermarket and local restaurants as well as recommending places to visit in the Tablelands.

All in all we had an excellent experience at this friendly, well-run campsite.

Stayed January 2014, travelled with friends
Helpful?
Thank Westsideisthebest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cwmbran, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 November 2013 via mobile

Amazing facilities - specially camp kitchen, free wi-fi, very friendly owners - we stayed here while travelling from Wales guy who owned it helped us fill up gas bottle and only charged us or half a canister :-) so impressed with service and facilities we took leaflets and left them ALL over QLD for others to enjoy the gorgeous surroundings and excellent facilities - would definitely visit again - thanks xxx Kate nd mike from Wales in the troopy xxx

Stayed October 2013, travelled as a couple
Helpful?
2 Thank Katejoy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 24 October 2013 via mobile

Spent 3 nights in the 2 bedroom unit with our two children aged 3 and 8 months. We absolutely loved the spaciousness, the fact toilet and bathroom are separate, fully air conditioned, day and night blinds, plenty of cupboard space and privacy. We will definitely stay here again. Service friendly, helpful and professional. Shop to reception offers cooked food, coffee, cake, icecreams, crepes. I was even surprised they take the time to heat the pies on order and then place under the griller to give a nice crispy crust.
Although we have amenities in our unit, I did check out the amenities block including the laundry - very clean! The only downside and I can see that the last two major cyclone would have been the causes - the park needs more of a holiday feel to it. Bare and felt deserted however you can see that the owners are working on that. Pool and camp kitchen are nice relaxing areas and offer space and shade. Overall, great place to stay and we will definitely stay here again.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TRUTH1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairns, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 12 October 2013

We have been twice now, once with the old owners and once with the new. The new owners are really trying to bring the caravan park back to where it once was. They toilets and showers are recently renovated ans always clean and tidy.
The sites are well spaced and it doesn't make you feel as if you are camping in the next doors camp!
Being pet friendly is very important to us and our dogs have always been made welcome. Prices are good and we will certainly be making another visit soon.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Gary_Trish_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bedarra Island, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2013

Stayed here in early September. The rooms were spotless, recently redecorated with new furniture and bedding, rooms appear to be freshly painted as well. The 1 bedroom unit is above average in size and can easily accommodate 2 couples the lounge is a queensize sofabed. The unit has a fully equipped kitchen, with a full size fridge, oven, griller and microwave. It would be easy to stay for a long duration due to the size. The aircon is a modern split system unit which easily copes with the hot days. The park management is extremely friendly and very helpful with any questions. They park has a very nice cafe which serves fish and chips, crepes and coffee. I would stay here again without question.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bedarra_Beach_House
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Dunk Island View Caravan Park

Property: Dunk Island View Caravan Park
Address: 21-35 Webb Rd, Wongaling Beach, Mission Beach, Queensland 4852, Australia
Phone Number:
Region: Australia > Queensland > Mission Beach > Wongaling Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Speciality Lodging in Wongaling Beach
Price Range (Based on Average Rates): £
Hotel Class:3 star — Dunk Island View Caravan Park 3*
Number of rooms: 8
Official Description (provided by the hotel):
Dunk Island View Caravan Park is tucked away at Mission Beach within 50 metres of a magnificent white tropical sandy beach with views across to Dunk Island. We are a pet friendly caravan park nestled among tall palms on six acres of lush green rainforest grounds. For campers there is free wifi, an equipped kitchen, which includes a fridge, freezer, stove, oven and TV. For those who prefer more homely comforts, there are eight fully-furnished and self-contained units with en suite bathrooms and air conditioning. We are in the perfect location for you to enjoy everything Mission Beach has to offer. ... more   less 
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