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“Luxury ?? not so”

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Mission Reef Resort
Certificate of Excellence
Reviewed 28 October 2013

What you see on the web site is not what you get, rooms poky, only one bedside table and poor lighting, no appropriate seating other than cheap plastic garden chairs, no wifi, no security screen on the door which opens on to a communal balcony - you can either have fresh air and no security at all or the door locked and no fresh air. Sparsely and very cheaply furnished. Plug for kettle and toaster was a live extension cord plug running from the fridge connection under the bench!
Reception friendly provided you do not have a problem or require any further assistance. property not situated at Mission Beach but at Wongaling Beach, the least attractive of Mission Beach and South Mission Beach area.
Very average you can find better.
Would definitely NOT return.

Room Tip: Look elsewhere before you commit to this.
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  • Stayed: October 2013, travelled on business
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2  Thank travellintrudi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan_Mission, Manager at Mission Reef Resort, responded to this reviewResponded 10 November 2013

We are terribly sorry you did not enjoy your stay. Our aim is to please.

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77 - 83 of 119 reviews

Reviewed 22 October 2013

Friendly and helpful staff. Privacy within you own unit/space. We took our own boat which proved no problem - parked on site. Quiet and relaxed throughout our stay. Info and maps etc available at reception. We were made to feel at home...loved it.
.

Room Tip: We had a ground floor apartment with very little interference from others, except for first thing in...
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  • Stayed: October 2013, travelled with family
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Thank 148suzieq62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan_Mission, Manager at Mission Reef Resort, responded to this reviewResponded 10 November 2013

Many thanks for the review, much appreciated. Glad you enjoyed your stay..

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Reviewed 6 October 2013

We stayed here late Sep 2013. Sussan was very helpful and friendly and couldn't do enough for us to make our stay pleasant. We were very pleased with the apartment and can't speak highly enough of Sussans efforts to accomodate us.

  • Stayed: September 2013, travelled with family
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Thank Marg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan_Mission, Manager at Mission Reef Resort, responded to this reviewResponded 10 November 2013

Many thanks for the review, much appreciated. Glad you enjoyed your stay..

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2013

We stayed for 2 nights at the end of June. Susan was an Excellent host, friendly and helpful with very good local knowledge. This resort was one of the only ones we could find that had a real (hot) Spa pool and it also had a lovely Pool and BBQ area. We had a spacious double apartment with a full kitchen and laundry and two bathrooms. Everything was clean and in excellent working order. The parking was secure and mainly undercover. There are restaurants within close walking distance and I also walked up to the Supermarket and shops. We really enjoyed our stay Thank You.

  • Stayed: June 2013, travelled with family
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Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan_Mission, Manager at Mission Reef Resort, responded to this reviewResponded 2 October 2013

Hi Anna - many thanks for the review, much appreciated. Glad you enjoyed the spa and glad that the rooms were to your liking.

All the best

Sue

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Reviewed 23 August 2013

We booked the apartment through booking.com and the pictures that had been uploaded had me a but apprehensive. When we arrived, the check in was a bit of a stuff around as they had charged the credit card twice. 20 minutes and numerous phonecalls to two different banks we finally got our keys and checked into oyr two bedroom apartment. It was INCREDIBLE. Spacious and modern, I felt very clean and comfortable which is unusual as I'm pretty hard to please. Each bedroom has its own bathroom and private courtyard. The place is full tiled and fully airconditioned. The fridge was already running for our convenience so all we had to do was transfer our refreshments straight from the esky. The apartment has full laundry facilities and a spa for use as well. In addition to this, each apartment has a private car parking space which is super handy. Overall, if you can look past the hit and miss customer service initially, the two bedroom apartment is well worth the price you pay.

Thank SJM93
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Susan_Mission, Manager at Mission Reef Resort, responded to this reviewResponded 2 October 2013

Hi - many thanks for the review, and glad that you found the units to your liking. Apologies for the problems with the credit card but all's well that ends well.

Thanks again

Sue

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Reviewed 17 August 2013

We stayed at Mission Reef Resort overnight The complex seemed relatively new and the rooms were bright and clean. Our room had a fridge and microwave and secure parking. The receptions was friendly. It represented good value for money - particularly compared to the price of other accommodation in Mission Beach.

  • Stayed: July 2013, travelled as a couple
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Thank DWWT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan_Mission, Manager at Mission Reef Resort, responded to this reviewResponded 2 October 2013

Hi - many thanks for the review. We pride ourselves that we are value for money and that our rooms are always bright and clean. Secure parking is always a big bonus for our guests

All the best

Sue

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Reviewed 28 July 2013

We stayed as a family for 3 nights as a stop over point between Townsville and Cairns with 2 adults and 1 child in a 2 bedroom apartment. The apartment was huge! 2 bedrooms and 2 bathrooms, full kitchen (oven, stove, toaster and microwave), dining and living area, WIFI and a balcony with ocean views over to to Dunk Island. The resort has secured parking, a great pool and private spa. Remember to plan for the spa and book your time with the resort manager.

The resort is in an ideal location - 1 block back from the beach, a short walk to a kids playground including skate park and basketball ring and nearby restuarants and 1pub. It was a great location to base a holiday in the region and we did daily hiking trips through the rainforrests and visited nearby localities such as Tully, Mission Beach and El Arish.

Susan is very friendly and accommodating; having 1 resort manager does mean she may not always be available the very second you want her but she's never far away (usually attending to another client's wishes).

The barbecue facilities near the pool are fantastic; and behind the administration desk is a large collection of brochures and flyers for local activities, restaurants and selection of maps.

We would have liked to have stayed longer; and will definately stay here again when visiting the region.

Room Tip: Apartment 9W provides ocean views over to Dunk Island. The resort is perfect for families with chil...
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  • Stayed: July 2013, travelled with family
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Thank Jacqstar_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan_Mission, Manager at Mission Reef Resort, responded to this reviewResponded 1 August 2013

Thank you for your lovely review and kind words. We are very pleased you enjoyed your stay and hope to see you again in the future

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Additional Information about Mission Reef Resort

Address: 58-62 Holland St, Wongaling Beach, Mission Beach, Queensland 4852, Australia
Region: Australia > Queensland > Mission Beach > Wongaling Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 B&Bs / Inns in Wongaling Beach
Price Range: £65 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mission Reef Resort 4*
Number of rooms: 14
Official Description (provided by the hotel):
Mission Reef Resort is a luxury holiday apartment accommodation venue situation in magnificent Mission Beach, North Queensland, Australia.Offering 14 tastefully furnished,2 bedroom fully self-contained apartments or 14 1 bedroom self contained and motel style suites plus on-site manager, the resort is one of the newest in the area, having been officially opened in May, 2005.Mission Reef Resort is less than a one minute walk to the famous pristine sands of Mission Beach and is centrally located within the township.When you stay at Mission Reef Resort you can choose to experience all the wonders the area offers, from Great Barrier Reef snorkeling, diving and coral viewing trips to guided walks in the lush tropical North Queensland rainforest. The tours and activities choices are endless. And if you are not the adventurous type, you can just relax in the cool resort pool to savoir the tropical sunshine and sea breeze. ... more   less 
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Also Known As:
Mission Reef Hotel

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