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Fully refundable before Thu, 28 Mar
Breakfast included
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Traveller rating
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Reviewed 8 January 2017

First room floor was so cold even with the heater on. Took the entire night to warm a little. With checking in late and it being below zero outside. Not my idea of a good time. The beds were not that comfortable either. Thankful it was one night!

Date of stay: January 2017
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
2  Thank Rachael T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aimee C, Director of Sales at Hampton Inn Castle Rock, responded to this reviewResponded 27 March 2017

I am sincerely sorry that your experience at our hotel was not exceptional. During your stay, if you encounter an issue we would like the opportunity to make it right. Should you choose to stay with us again, please let us know if there a problem and we will do our best to accommodate you. Thank you for your review.

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Reviewed 6 January 2017

From the moment I checked in I was impressed with the friendly staff. I recently had knee surgery - a member of the staff observed me struggling just a bit and immediately came over to give me a hand. The room was bright and clean - very nice, including the bathroom! The fitness center was perfect, the breakfast excellent and can't help but love the free Wi-Fi! The location is very convenient and pretty as well. Thanks!

Date of stay: January 2017
  • Trip type: Travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Patrick F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aimee C, Director of Sales at Hampton Inn Castle Rock, responded to this reviewResponded 27 March 2017

Thank you so much for acknowledging our staff and amenities. We are pleased that your experience was positive and we sincerely hope we have the opportunity to accommodate you again in the near future.

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Reviewed 29 December 2016

Booked 5 separate rooms for 3 nights over Christmas 2016. Loved our stay, the staff, and the location of this hotel. We have stayed, as a family, here before and will do it again, if the need arises. Clean rooms, plenty for breakfast, all of us enjoy the cookies and coffee at night in the lobby!

Date of stay: December 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank patriciarS5893RU
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aimee C, Director of Sales at Hampton Inn Castle Rock, responded to this reviewResponded 4 January 2017

Thank you for giving us the opportunity to accommodate your family over Christmas! We are delighted to know that your stay was a great experience. It will be a joy to welcome your family back to our hotel! We wish you a wonderful 2017!

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Reviewed 4 December 2016

Had a typical good Hampton Inn experience for three nights here. Friendly staff, clean accommodations. Rooms are getting close to needing an upgrade, including the HVAC system. Good restaurants nearby.

Date of stay: December 2016
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Gary W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aimee C, Director of Sales at Hampton Inn Castle Rock, responded to this reviewResponded 4 January 2017

We are glad to know that you have experienced a level of consistency with Hampton Inn hotels. Thank you for taking a moment of your time to leave a review. Over the last year, we have undergone several renovations and in 2017, you can expect to see more. Over the next few months we will be upgrading to a digital key system among other modernizations. We hope that you will come by again to check them out!

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Reviewed 25 November 2016 via mobile

Our stay couldn't have been more perfect. The breakfast was well-stocked and delicious. The jacuzzi was hot and the pool was heated. The staff was really helpful and very accommodating. We all appreciated the fresh baked cookies. I highly recommend staying here.

Date of stay: November 2016
Trip type: Travelled with family
2  Thank Anonymous4488
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Aimee C, Director of Sales at Hampton Inn Castle Rock, responded to this reviewResponded 4 January 2017

Thank you for taking the time to leave a review. It is our pleasure to know that you enjoyed your stay. Fresh baked cookies are always a great treat after a long trip on the road! I sincerely hope we have the opportunity to accommodate you again soon.

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