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Grand Z Casino and Hotel
Ranked #1 of 3 Hotels in Central City
Certificate of Excellence
Reviewed 11 July 2014

Great room, great time had by me and my sister. Staff was friendly and helpful. Came down just to get away for a couple of days with my sister and had a nice and relaxing time. We ate at your restaurant and it was quite enjoyable. Thank you so much for the nice break, we will be coming again ( soon I hope). Theresa


  • Stayed: June 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Theresa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,326 - 1,332 of 2,118 reviews

Reviewed 11 July 2014

First time staying here, definitely won't be my last! Room was clean and modern and the staff was very friendly. Also lots of fun things to do in the casino. Much nicer than you expect with what you see online.

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with this hotel
Thank jhill71455
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

Nice and clean and staff very friendly. Enjoyed our stay.
Would probably stay there again. Really liked Central City also.
Was nice walking around and see all of the old buildings. Really a good location even though we had to drive a very short distance to Blackhawk.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Georgia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2014

The Room needs a fresh coat of paint. There was hair in the shower. did not have fresh toilet paper. Bathroom walls were dirty. The carpet was not vacuumed. We like your casino but your hotel rooms were disappointing.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Candace W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCHColorado, Manager at Grand Z Casino and Hotel, responded to this reviewResponded 20 July 2014

Dear Valued Guest,
Thank you for providing us with your feedback on your stay. We take pride in having a clean, presentable hotel and apologize that your room did not meet not only your standard, but our standard as well. I will address this with our Housekeeping team to ensure it does not happen again. In the future, please do not hesitate to call our 24 hour guest service hotline at 303-921-2576 so that a manager can rectify your concerns immediately. Thank you again for your feedback as we will use this to continue to improve on exceeding guest’s standards when they visit our property.
Sincerely,
Scott B
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2014

My friends and I love staying at the Reserve! Rooms are clean and modern and the casino offers great gaming and entertainment. Our out of town guests look forward to staying there whenever they are in town. Thank you for your generous comps and offers!

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Barbara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2014

The carpet needed to be vacuumed. No covers on water spotted glasses.
Lamp shades worn and wouldn't stay in place. A disgusting pile of cigarette butts just out side the window. Nasty dried food spots on the counter by TV.

  • Stayed: March 2014, travelled with friends
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Review collected in partnership with this hotel
Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RCHColorado, Manager at Grand Z Casino and Hotel, responded to this reviewResponded 20 July 2014

Dear Valued Guest,
Thank you for providing us with your feedback on your stay. We take pride in having a clean, presentable hotel and apologize that your room did not meet not only your standard, but our standard as well. I will address this with our Housekeeping team to ensure it does not happen again. In the future, please do not hesitate to call our 24 hour guest service hotline at 303-921-2576 so that a manager can rectify your concerns immediately. Thank you again for your feedback as we will use this to continue to improve on exceeding guest’s standards when they visit our property.
Sincerely,
Scott B
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

Been to this hotel in all its previous incarnations- these days- they run it right- the staff has a great attitude, everything's clean, restaurants are better and rooms are much better staged... keep it up!



  • Stayed: July 2014, travelled on business
    • Value
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Review collected in partnership with this hotel
Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Z Casino and Hotel

Address: 321 Gregory Street, Central City, CO 80427 (Formerly Reserve Casino Hotel)
Region: United States > Colorado > Central City
Amenities:
Bar / Lounge Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Central City
Price Range: £46 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Z Casino and Hotel 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Reserve Hotel Central City
Fortune Valley Hotel

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