We visited the Garden of the God's Club to celebrate a milestone birthday for my wife.
Despite making notation of this in my reservation, and having multiple e-mail communications with the front desk staff on this prior to our arrival, absolutely nothing was done to note the occasion.
Aware that this is often the case with hotels, when I made the reservation I had also special ordered some chocolate covered strawberries, at extra cost, and these were not delivered either. Upon asking about this at the front desk I was given breakfast coupons instead. A nice gesture, but somewhat sloppy for an "upper level" property such as this one.
Trying to save the event, I made mention of this to the maître d at the main restaurant when I made dinner reservations and again it totally went over her head. Listening ability seems to be a real issue with most of the staff here.
That said, our waiter at the main dining room was exceptional and thankfully was able to come thru with recognition, and a special dessert, when my wife tooted her own horn of the occasion in front of him.
Suffice to say the staff was "so-so." They make a solid attempt to serve and please, but their lack of listening skills is noticeable and, when trying to plan special events, can lead to disappointment.
The room was contemporary in its design and conveyed a feeling of upscale elegance. Be aware that there are no indoor hallways here so you are subject to the elements en-route to your room. The weather when we visited was exceptionally cold so it led for a brisk walk! That said, I certainly do not fault the hotel for this just something you should be aware of.
Somewhat disappointing, particularly with the cold weather condition, was the fact that the fireplace switch was broken and did not work and a few lamps were also broken and would not turn on.
As positives.... The food at the restaurant was exceptionally good and for the limited number of luxury properties in the Springs the value you attain here is quite reasonable - particularly when compared with your other local luxury options.
The view is exceptional here and one of the Lodges main selling points.... Renowned for offering the "Best" mountain views in Colorado Springs. On this point the Lodge did not disappoint. Looking out the windows to the west one can only say... Wow!
Overall we enjoyed our visit and the Lodge did offer a comfortable escape for the night. In regard to our rooms ambiance and comfort , lodge location and overall service the lodge did generally deliver. For this I give it a 4 out of 5.
That said, I likely would not come back if I were coming to celebrate a special event again. On that count the Lodge can use some improvement. If the Lodge can improve on this they would be a very solid option when visiting the Springs.
- Official Description (provided by the hotel):
- Located in the heart of Colorado Springs, Garden of the Gods Club and Resort is a 69-room legendary golf and spa resort boasting breathtaking views of Pikes Peak and the red rock formations of the Garden of the Gods National Landmark. Guests have complete access to all of Garden of the Gods Club and Resort's amenities, which include fine and casual dining, a state-of-the-art sports club, a spa and salon, a 27-hole golf course, tennis courts, and swimming pools. All guest rooms feature a dramatic view of Garden of the Gods and Pikes Peak from either a private patio or balcony and include a refrigerator, coffee maker and bath robes. Wireless Internet access and daily newspaper delivery are included in the resort fee. The Club and Resort is also a retreat for weddings, social events, and executive meetings. During your stay at Garden of the Gods Club and Resort, you can be as active or as pampered as you desire. Take advantage of the Sports Club's wide variety of fitness equipment and group exercise classes, hit the nearby walking trails, or get a golf or tennis lesson from our PGA or USPTA-certified professionals. The full-service spa and salon offers massages, facials, body treatments, manicures and pedicures, hair care services, and luxurious retail products, and the cuisine served in The Club and Resort's Dining Room rivals that of some of the finest restaurants in larger cities. Additional dining options include The Lounge and, on a seasonal basis, Kissing Camels Grille at the golf clubhouse. The Garden of the Gods Club and Resort is conveniently located within five miles of many popular Colorado Springs attractions, including Garden of the Gods Park, the Rock Ledge Ranch historic site, the Colorado Springs Fine Arts Center and the Old Colorado City shopping district. ... more less
- Reservation Options:
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- Also Known As:
- The Lodge At Garden Of The Gods Club, Colorado Springs Hotel Colorado Springs