Depending on which piece is being rated, this review could go from excellent to poor. We stayed at the resort on Saturday, May 24th, expecting a luxury resort with full amenities. The view - EXCELLENT! Our room looked out over Garden of the Gods and was simply beautiful. Our large "deluxe" room... the first thing you notice is the smell used on the carpet to cover... what? smoke? mildew? old, outdated carpet?... whatever the reason, it smells like pepto bismol and it's horrid. The carpet and the furnishings are outdated and do not scream luxury - they may have 20 years ago but not today. For those who watch tv, I'm sure the two flat screens would be nice. The bathroom. and dressing area are huge but a waste of space. For that much room, there could be a huge walk-in shower or a large tub. Nope, just standard tub and very standard toiletries.
There are many weddings taking place here. When checking in, we were told dinner could only be in the fireside lounge and not the main dining room because of the wedding party. Ok. So, if you're looking for romantic, you won't find it at a hightop table next to the bar. There was one waitress and one person behind the bar who was making drinks for those in the bar - and also for the wedding party, while taking dinner orders. She did the best she could, but a few additional servers would have helped.
Spa services - the couples massage was great; April and Debra were wonderful! After our massage we were looking forward to hottub and pool time, having specifically reserved here because of the no children rule. The pool had a few rather loud boys and when asking about the policy, no one seemed to know when the no children rule went in to effect. A manager was finally found who said it went in effect the day previous, and came and asked that they try to be more quiet. It's not as if we're against children, but rules are rules - and don't advertise what will not be upheld; and, really, if they are in an adult area maybe they could be respectful and be quiet. We ordered lunch and it was mediocre, but that's personal preference. A couple hours later, I was able to get in for a manicure. Now, here's a problem. I was charged $10 to remove the shellac and another $10 to put it on. I was then charged another $35 for a manicure. Now, I'm not sure what they consider a manicure, but other than taking the polish off and putting it back on, the girl did nothing to my cuticles other than squirt some liquid on and push them up and then at the end rubbed a ridiculous amount of lotion on my hands and arms, to where I had to ask for a towel to wipe most of it off. Had I been told I'd pay $35 for that piece, I would have waited to come home to Denver and had a real manicure for a lot less than $66 (tips are included in all prices - which we actually liked).
So... couples massage for $204 - excellent value. Room charge of $400 with an extra $15 charge for Wifi - not even the view made it worth the smell and non-luxury feel. $66 for shellac manicure - waste of money. Dining experience - average. $700+ for a night in "luxury" and a spa day - lesson learned. Stay at the Broadmoor. The view may not be as great, but the amenities and luxury will be well worth the money spent.
- Official Description (provided by the hotel):
- Located in the heart of Colorado Springs, Garden of the Gods Club and Resort is a 69-room legendary golf and spa resort boasting breathtaking views of Pikes Peak and the red rock formations of the Garden of the Gods National Landmark. Guests have complete access to all of Garden of the Gods Club and Resort's amenities, which include fine and casual dining, a state-of-the-art sports club, a spa and salon, a 27-hole golf course, tennis courts, and swimming pools. All guest rooms feature a dramatic view of Garden of the Gods and Pikes Peak from either a private patio or balcony and include a refrigerator, coffee maker and bath robes. Wireless Internet access and daily newspaper delivery are included in the resort fee. The Club and Resort is also a retreat for weddings, social events, and executive meetings. During your stay at Garden of the Gods Club and Resort, you can be as active or as pampered as you desire. Take advantage of the Sports Club's wide variety of fitness equipment and group exercise classes, hit the nearby walking trails, or get a golf or tennis lesson from our PGA or USPTA-certified professionals. The full-service spa and salon offers massages, facials, body treatments, manicures and pedicures, hair care services, and luxurious retail products, and the cuisine served in The Club and Resort's Dining Room rivals that of some of the finest restaurants in larger cities. Additional dining options include The Lounge and, on a seasonal basis, Kissing Camels Grille at the golf clubhouse. The Garden of the Gods Club and Resort is conveniently located within five miles of many popular Colorado Springs attractions, including Garden of the Gods Park, the Rock Ledge Ranch historic site, the Colorado Springs Fine Arts Center and the Old Colorado City shopping district. ... more less
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- Also Known As:
- The Lodge At Garden Of The Gods Club, Colorado Springs Hotel Colorado Springs