Upon arrival for our weeks stay in Colorado Springs- our room was not ready and so we waited an hour only to find out that our room had been ready the entire time!
On first floor near elevator the carpet was SOAKED and gross!
Room keys are difficult to use - takes multiple swipes to enter and assistant unprofessional and very rude. The appearance of hotel is NOT how it appears on website. Rooms very old and outdated leaving you with the feeling of being dirty all week!!
Questionable items missing or moved! after housekeeping left. LOCK up everything!!!
Had to leave one morning for our conference without showering due to NO HOT WATER and NO ONE giving us any notice of this!!!
Asked if we would be compensated with discount in that nights' charges for our 2 rooms... only to have management promise to contact us upon departure... no one yet to call... will be contacting them to discuss charges.
Security questionable. Due to broken door for after hours entrance, we were reprimanded for not swiping our room key, even though anyone from the street could easily enter without a card. Card was not required because door was always unlocked due to brokenness!!!
Breakfast was decent.
Lobby is nice.. but deceiving since rooms don't appear near as nice!!!
WILL NOT STAY THERE UPON RETURN TRIP OR RECOMMEND TO ANYONE.
Giving 2 out of 5 is being generous.
- Official Description (provided by the hotel):
- The Clarion Hotel® & Conference Center is a 100 percentnon-smoking full-service hotel located just nine miles fromthe Colorado Springs Airport. With convenient access toInterstate 25, this Colorado Springs, CO hotel is close tomany local points of interest, including Colorado College,the United States Air Force Academy, United StatesOlympic Training Center, Pikes Peak "America's Mountain"and Garden of the Gods public park.The business traveler will welcome the convenience of thebusiness center, complete with fax and copy service.As one of Colorado Springs' only full-service, mid-size,downtown hotels, the Clarion Hotel & Conference Centeroffers 10,000 square feet of functional meeting spaceand a full range of catering services. Whether planning ameeting for 14, a reunion for 50 or a reception for 200, wecan accommodate events in a setting that is both unique andrelaxing. Our experienced and professional convention andcatering staff can make any event a success with our "Be OurBest" service.Guests of this Colorado Springs, CO hotel will enjoy a varietyof deluxe amenities, such as:• Free hot American breakfast with scrambled eggs,sausage, hashbrowns and more• Manager's reception Monday through Thursdayproviding two free cocktails and hors d'oeuvres for eachguest• Free wireless high-speed Internet access in all rooms• Free local calls• Free newspaperBe sure to enjoy our state of the art indoor saltwater pooland hot tub or relax in the beautiful courtyard garden.A grab-and-go food and beverage counter in the lobby isavailable 24 hours, offering sandwiches, soups, salads, beer,wine and cocktails. In addition, guests are invited to takeadvantage of the downtown YMCA facilities; contact the frontdesk for free passes.All of our guest rooms feature such standard amenitiesas hair dryers, coffee makers, irons, ironing boards,refrigerators and microwaves.For added convenience, an ATM is on the premises. ... more less
- Reservation Options:
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- Also Known As:
- Clarion Hotel Colorado Springs
- Clarion Colorado Springs
- Colorado Springs Clarion