The hotel was very nice, clean, and quiet, but our reservation was 100% messed with.
We had booked a suite months in advance for our trip, but when we got there, the front desk told us we had booked a regular room with 2 beds. The reason for this was that some people who were staying in the hotel already decided ON A WHIM that they wanted to stay a little longer. The staff gave those people OUR suite, when we had booked it at least back in May and moved us into the regular room.
Furthermore, the staff refused to move those people into a regular room, and did not think about transferring them to a new regular room from their old regular room in the first place. Whoever helped those people decided it was ok to knock us out from a reservation we had made in advance and give to someone who decided something on the fly. We ended up getting 2 regular connecting rooms for the price of one.
If it wasn't for this experience, I would give this hotel a higher rating.
- Official Description (provided by the hotel):
- Our Team is at your service! Enjoy great views of the Pikes Peak and the Rocky Mountains at your Colorado Springs Holiday Inn! Stay with us and see all that Colorado Springs has to offer. Stroll through the Garden of the Gods, cruise down to the Royal Gorge, or climb Seven Falls. Shop 'til you drop in nearby historic districts and on the popular Powers Boulevard corridor and minutes from downtown. Then return to relax in our indoor pool and hot tub. We are only 5 miles from the airport and our Complimentary Shuttle runs 7 days a week. A straight shot from I-25, we are easy to find from any part of town. Our on-site bar and grille, offers casual fare and happy hour every day. So enjoy a drink on the patio, or revel in room service. Traveling on business? We are just five minutes from Peterson Air Force Base. Schriever AFB and Fort Carson are also close, as is Lockheed Martin, Northrop Grumman, ITT, TSA, Raytheon, SI International, Boeing, L3, SAIC, Harris, Scitor, and Aerospace Corporation. Call us for your travel needs or plan your next meeting with us. All of our events are catered by the Holiday Inn Grill, with menus and packages that make meeting planning a breeze. Make the most of your visit: ask our associates about our special package offers, which include golfing, casino nights, movie nights and more! ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Colorado Springs (Airport) Hotel Colorado Springs
- Colorado Springs Holiday Inn