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“Great Service”

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Staybridge Suites Colorado Springs
Ranked #9 of 105 Hotels in Colorado Springs
Certificate of Excellence
Denver, Colorado
1 review
“Great Service”
Reviewed 9 April 2014

I've stayed at a lot of hotels for my work and the service I received here was excellent. Check in was typical, all of the pertinent information was given. In the room they had a gift bag of snacks and water and the front desk person called to ensure I had everything I needed. What impressed me about the hotel is that I received the same service as a club member (bottom tiered) as received as a top tiered member at other hotel chains. I think it says a lot about the service at a hotel to treat all guests as if they were top tiered members.

The hotel room itself was nice, clean and I generally prefer hotels with the full kitchenettes as this one has. Breakfast was also a little nicer than your average hotel. I would recommend this hotel.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Laura R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAdmin87, Director of Sales at Staybridge Suites Colorado Springs, responded to this review, 10 April 2014
Laura, thank you so much for your kind review. We are all glad you enjoyed the kitchen in your suite and our service, thank you for being an IHG Rewards member too! We hope to see you again soon.
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540 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Pensacola, Florida
Level Contributor
247 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 15 February 2014

Good check-in, large room with kitchenette, breakfast better than most, nice personnel, excellent view of the mountains, nice dining area. Beds are not the most luxurious but, with the price, this place is hard to beat. Strange location behind another hotel but that's why the view is so good.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brett C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAdmin87, Director of Sales at Staybridge Suites Colorado Springs, responded to this review, 21 February 2014
Brett, thanks so much for taking the time to post your review, it was a pleasure welcoming you and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingsport, Tennessee
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 January 2014

Amazing friendly and very helpful staff, newly renovated 2013/2014, very clean with good breakfasts and dinners on Tue, Wed, Thr. Close to restaurants, shopping, Garden of the Gods, Pikes Peak and I25.

Definitely stay here when in Colorado Springs.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jmitche3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAdmin87, Director of Sales at Staybridge Suites Colorado Springs, responded to this review, 20 January 2014
jmitche3, thank you for taking the time to post this review! We're so glad that you enjoyed your stay, it was a pleasure serving you during your visit and we hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cypress, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 December 2013

Even though the hotel is undergoing remodeling, we had a very enjoyable week stay at this hotel. We were in a room that had just undergone remodeling and we noticed several items that had not been taken care off. Upon bringing this up to management, all of the requested repairs were made the same day.
Ever staff member that we came in contact with were very friendly especially the front desk personnel and the lady who was working in the breakfast area.
It was a great stay and would stay there again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jfb819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAdmin87, Director of Sales at Staybridge Suites Colorado Springs, responded to this review, 30 December 2013
jfb819, thanks so much for your honest review of our Staybridge Suites Air Force Academy! We really appreciate you choosing us for your trip and hope we see you both again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Milwaukee, Wisconsin
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 November 2013 via mobile

Free dinner? Free breakfast? Amazing room. Cleanest hotel I think I've ever been in. Recognition of my status. Really great! Only downsides were lack of HDTV in LR and no pillow menu like other IHG properties. Very warm lighting in the room and no fluorescent lights. Plenty of outlets except near bed. Good WiFi.

Stayed October 2013, travelled on business
Helpful?
1 Thank gillart99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAdmin87, Director of Sales at Staybridge Suites Colorado Springs, responded to this review, 1 November 2013
Gillart99, thanks for your honest review of our Staybridge Suites Colorado Springs Air Force Academy! We greatly appreciate your business and hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canon City, Colorado
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2013

My first look at this hotel was "WOW!" It is very nice with lovely landscaping. The main lobby was lovely and the staff were great. I had a room on the lower level and it appeared that there was some remodelling going on. I would love to come back and stay for more than one night. I especially liked the storage rooms assigned to each room so you could store your suitcases, etc. when not using them. I would definitely recommend this hotel for families, for business travelers, especially if you are staying for several nights. My room had a kitchenette - very clean! - with refrigerator, sink, microwave, etc.

Room Tip: I enjoyed the lower level because I was on the same level as the swimming pool (heated) and I was ab...
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  • Stayed October 2013, travelled solo
    • Value
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Helpful?
Thank Brenda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAdmin87, Director of Sales at Staybridge Suites Colorado Springs, responded to this review, 9 October 2013
Brenda K, thank you so much for taking the time to review our hotel! Its so great to hear that you enjoyed your stay, and that you'd recommend us! We pride ourselves on being a comfortable hotel for any type of guests whether for business or leisure. Something no other hotels here have are those storage closets, because we have a lot of guests who stay for months at a time and need to store certain items. We are a great hotel for this type of traveler because we have kitchens in the suites, free laundry, and hot breakfast daily as well as dinner Tuesday through Thursday. Our other amenities include an exercise room or free access to Bally's gym, patio and grill for guest use, business center with two computers and free printing, and free local phone calls. I really hope you are in town again, call us and let us know so we can reserve you a new room with a great mountain view!
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North Platte
1 review
Reviewed 2 October 2013

What a pleasant surprise to stay where service, free food, AND above standard quality rooms are offered at an affordable rate. We had a suite which was stocked with every necessary appliance, from dishwasher to hair dryer. The salad bar was free on Tuesday thru Thursday (evenings only),which was perfect. The entire experience was delightful. We will book another stay here for certain!

Room Tip: 4th floor has a beautiful view of the mountains!
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SitandRat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelAdmin87, Director of Sales at Staybridge Suites Colorado Springs, responded to this review, 3 October 2013
SitandRat, what a thoughtful review, thank you for taking the time to post this. It's great to hear that you enjoyed your stay. We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Staybridge Suites Colorado Springs

Property: Staybridge Suites Colorado Springs
Address: 7130 Commerce Center Dr, Colorado Springs, CO 80919-2634
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Colorado Springs
#5 Business Hotel in Colorado Springs
#6 Romantic Hotel in Colorado Springs
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Staybridge Suites Colorado Springs 3*
Number of rooms: 79
Official Description (provided by the hotel):
The Staybridge Suites Colorado Springs North is an all-suite hotel designed to let travelers feel more comfortable than ever. Each suite is designed for maximum flexibility and adaptability to meet individual needs. The studio, one-bedroom and two bedroom/two bathroom suites feature fully-equipped kitchens complete with pots, pans and place settings. Separate living and work areas, spacious living area offering comfortable furniture, 32" TV with DirecTV. Work area is well lit with an expansive desk and ergonomically designed seating, available free high speed internet access, two phone lines with a direct dial phone number and personalized voicemail, ample closet space and storage areas, library with computer terminals, complimentary guest laundry and fitness center, outdoor pool, whirlpool and sport court. The hotel offers free Breakfast Buffet and free socials featuring light entrees on Mondays, Tuesdays and Wednesdays from 5:30pm-7:30pm. Located in the Northwestern section of Colorado Springs near the Air Force Academy with numerous dining options within walking distance. The hotel is located near several wonderful attractions and businesses from Garden of the Gods, Air Force Academy Chapel, Royal Gorge, Pikes Peak, Seven Falls, Flying W Ranch, Lockheed Martin, Oracle, Hewlett Packard, Intel, Focus On The Family, Ford Motor Credit, Federal Express, Agilent,USAA, Barclays US, Quantum Corporation and Boeing. The hotel is just minutes from Chapel Hills Mall and downtown Colorado Springs. ... more   less 
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Also Known As:
Staybridge Suites Air Force Academy Hotel Colorado Springs

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