Like a sleek new car, this hotel still has that new car smell. Rooms are modern. Larger lobby with 2 big-screens and plenty of tables and chairs. There's a lot to like about this place.
However, I assumed all Holiday Inn Express hotels had both microwaves and mini fridges standard. Wrong. The mini fridge is standard, was quiet and hidden in a handsome cabinet. But the microwave requires a $5 upgrade charge, another example of the travel industry nickel and diming you.
There is a quaint heated swimming pool, but alas, the real aquatic attraction for most people was missing: a hot tub. Again, I think every HI Express I've ever been too has had a hot tub, so I expected it. My bad.
One other odd note. All of the staff were great as others have said. However, the business center -- one computer and accompanying printer -- well, the printer didn't work so the staff invited me to go behind the check-in desk to go on the internet and print something out. Helpful, but very awkward when a guest arrived and approached me for help.
My spouse and I did appreciate the convenience of the movie theatre and grabbing a salad from the nearby Whole Foods. This hotel is no where near I-25, but has many other pluses for the location.More
- Free Wifi