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“Really liked this place. Rating needs to be upgraded.”

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TownePlace Suites Colorado Springs South
Ranked #42 of 105 Hotels in Colorado Springs
Certificate of Excellence
Pueblo West, Colorado
Level 4 Contributor
26 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Really liked this place. Rating needs to be upgraded.”
Reviewed 27 July 2014

We stayed at this Marriott-affiliated hotel for one night during an overnight trip to Colorado Springs. We are frequent travelers, but had never stayed at a TownePlace Suites before. Thought we would try it with the deep discount offered for the night. We were a little nervous prior to arrival since it is an extended stay hotel, but it was much nicer than any extended stay hotel we have been at. Modern and clean. Nicely decorated rooms, comfortable queen-sized bed, hide-a-bed, chair, kitchen cabinets, refrigerator, stove, microwave, dishwasher, dishes, pots/pans, coffeemaker, toaster, desk, flat screen TV, iron/ironing board, free parking, free wi-fi, free newspaper in lobby. Typical continental breakfast included with biscuits/gravy, waffle maker, cereal, fruit, hard-boiled eggs, bagels, muffins, yogurt, juice, coffee. No toast, eggs or meat. Breakfast served until 10:00 on weekends. 12:00 checkout time. Indoor Pool. Thermostat controlled heating/air conditioning. The staff was very professional and friendly...very well trained. It is a 4 story hotel, but there are elevators at both ends of the building. Toilet paper was too thin. Fantastic distant view of the mountains from the parking lot...too bad the hotel was built sideways to the mountains. Hotel is located in an industrial park area far from any restaurants, shopping or attractions, but an easy drive to get there. It is, however, very close to the airport and Peterson Air Force Base. The hotel has a 2.5* rating, which should be upgraded to a 3*. It is better than an average 3*. The regular hotel rate on their website seemed excessive, but the discounted hotel rate that we received made our stay a great value. Special thanks to the management and staff at the hotel for making our stay wonderful!

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank plars4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy h, General Manager at TownePlace Suites Colorado Springs South, responded to this review, 14 August 2014
Thank you for the kind words regarding our TownePlace Suites Colorado Springs South hotel. We are very happy that you were able to enjoy all of the wonderful amenities our hotel has to offer. We look forward to serving you in the future with our team’s award winning service.
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99 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Fishers, Indiana
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 11 June 2014

I'd say this is a three star property, but I bumped it to four due the extremely competent staff (Deanna was very helpful in helping us with a few issues).

Rooms are very average and outdated.

This hotel is close to the airport, but that's about it. It is SUPER far from anything else. I wouldn't use this property for anything but an overnight airport stay.

Parking lot is super cramped. I had to park at the Springhill next door (they essentially share a lot).

Smokers like to hang out by the doors since it's non-smoking (thanks guys).

We were scheduled for 6 nights here, but canceled after one night and paid for a room at the TownPlace North (Garden of the Gods). I will leave a separate review for that property, but suffice to say it is MUCH nicer (100% renovated as of my stay in June 2014) and MUCH better located.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kyle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy h, General Manager at TownePlace Suites Colorado Springs South, responded to this review, 29 July 2014
I really appreciate your kind words regarding our associate Deanna. In 2015, our hotel will undergo a complete hotel renovation which our team is very excited about! In regards to the other guests smoking in the entryway, we are currently reviewing our current non-smoking policy and ways to prevent other guests from having this experience. Thank you for your feedback and we hope to see you in 2015!

Sincerely,

Andy Harris
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Riverside, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 May 2014

Clean rooms. Comfortable beds. Great breakfast choices.
Will definitely stay here again.
We were upgraded to a 2 bedroom suite. Sweet! My son who just got back from Afghanistan decided to stay with us....since now we have 2 bedrooms:). At no extra cost!
Housekeeping were very pleasant too, did a great job in refreshing our rooms daily. Thank you Townplace suites!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Siaki50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy h, General Manager at TownePlace Suites Colorado Springs South, responded to this review, 18 June 2014
We greatly appreciate you taking the time to tell us about your recent stay at our TownePlace Suites Colorado Springs South. We are so glad that you enjoyed the upgraded two bedroom suite and were able to have your son stay with you. Thank you to your son and family for the sacrifices you have made while he has served and protected our country and freedom.

Andy Harris
General Manager
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Fayetteville, North Carolina
Level 1 Contributor
3 reviews
Reviewed 26 April 2014

Thank you to the wonderful staff at TownePlace Suites South in Colorado Springs. Myra, the manager and her staff always make sure my needs are taken care from reservations to taking care of my needs.
Clean, spacious rooms. Comfy beds. Staff is professional, courteous, and always have a welcoming smile.
I will always stay here when in town and will recommend to friends, family and colleagues.
Keep up the great work folks!!!!

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel

Helpful?
Thank A M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy h, Manager at TownePlace Suites Colorado Springs South, responded to this review, 27 May 2014
Thank you for your comments. We are very pleased to hear you enjoyed the size of our suites, the comfortable beds and our award winning staff. Mayra and her team work very hard to provide exceptional service to all of our guests. We look forward to seeing you the next time you are in town.

Andy Harris
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wickliffe
Level 5 Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 24 April 2014

First, let me say that this was NOT a planned stay. We were traveling through and had a problem with our 5 month old truck. Since NO dealers were open for it's repair, we had to get a hotel for two nights. We found a FANTASTIC RATE for the TownePlace Suites Marriott South that could not be beat. (The regular rates are a good deal, but the discounted rate was beyond belief). We had a 2 bedroom Suite with full kitchen. The only draw back I found was the size of the parking area. This hotel pampers it's guests as if everyone is royalty. The beds, as usual, are extremely comfortable. It is easy to get to, and is close to all kinds of shopping, dining, etc. The hotel and grounds, are very clean. The staff are excellent, and take a lot of pride in their work. and it shows everywhere. I have stayed in a lot of Marriott Hotels across the country, usually on "someone else s dime", and have never been disappointed. I was very satisfied with our two day stay at The TownePlace Suites Marriott South in Colorado Springs.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthem, Arizona
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 March 2014

The property is clean inside and out. There are a couple of restaurants right by the hotel and a movie theater about a 100 yards away. We had the 2 bedroom suite and it served my families needs perfectly.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank azturbomini
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
andy h, Manager at TownePlace Suites Colorado Springs South, responded to this review, 15 April 2014
Thank you for taking them time to tell us your thoughts regarding your stay at our TownePlace Suites. We are very pleased to hear you enjoyed your stay in the spacious and clean two bedroom suite. However we were confused as to what movie theater or restaurants you were referencing that were within walking distance to our hotel. Our hotel is nearby restaurants and movie theaters but by no means are we within walking distance or within 100 yards.
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Dayton, Ohio
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 February 2014

Great group of people, top notch staff all around! Friendly and go above and beyond if you need anything day or night!
They're very attentive and welcoming everytime a guest enters. I'd recommend to anyone who's taking a short stay and don't always want to eat out.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank P T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Colorado Springs South

Property: TownePlace Suites Colorado Springs South
Address: 1530 N Newport Rd, Colorado Springs, CO 80916-2744
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — TownePlace Suites Colorado Springs South 2.5*
Number of rooms: 97
Reservation Options:
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Also Known As:
Towneplace Suites Colorado Springs South Hotel Colorado Springs

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