My family stays almost exclusively at Choice Hotels, but this hotel was a serious disappointment. We can deal with some "antiquity" in hotels, if they are well maintained, but Comfort Inn North in Colorado Springs had major issues. Let me describe the good first:
The staff was congenial upon arrival. This is always a benefit after traveling 12 hours in the car. The location is acceptable, with a jogging trail and creek right outside the hotel. This was nice for my wife, who enjoys a good run, but troubled me having easy access to our hotel window merely feet from the path. The pastries at breakfast were very fresh. That's about it for the good.
For the disappointing: 1) There were blood stains on our comforter. That is unacceptable. 2) There was a stench in the room upon arrival. I found a dead mouse caught in a sticky trap left under one of the chairs. 3) The laundry facilities had ceiling panels missing and a ceiling fan sitting on the dyer with exposed romex wire extending from the ceiling to the fan upon the metal frame of the dryer. 4) The power meter on the exterior of the wall was almost completely detached from the wall and in danger of falling. 5) The recent exterior paint left serious overspray on the exterior doors. 6) The exterior door nearest to our room did not shut, leaving access available to anyone who wanted to enter our hallway. This door was within 30 feet of the jogging trail. 7) The pool was...green and very small. It is square and the tiling was falling apart.
I will never stay at this location again unless management changes and serious upgrades to both goods and services are made. For $89/night, this was a complete disappointment. Please avoid at all costs.
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- Also Known As:
- Comfort Inn Colorado Springs
- Colorado Springs Comfort Inn