I have to agree with Allen H. We were in room 153 and our toilet seat (not the lid that closes, but the seat that you lift up) would slide to the right every time you would sit down. At one point I thought it was going to break (and no, I am not fat...I am 5'9 and weigh 138). Not only is the lid cheap, the toilet is cheap too! At 4 am after just falling asleep I got up to use the restroom. I flushed, and seconds later as I walked around the corner back into the room I literally hear water pouring out so fast....I turned around and it was already flowing toward the carpet. Needless to say, I called the front desk. A guy with a plunger and 3 towels showed up. He plunged the toilet and left me to clean up the toilet water with THREE TOWELS! No gloves, nothing! So I had to use my feet (with shoes on) to try and clear the water which eventually had to just air dry because 3 towels wasn't going to get the job done. And yes, he said that was all the towels he could get at the time. You would think he would show up w/ a mop and some Lysol, and rubber gloves.... Ugh. It was a nightmare. I didn't go back to sleep after that, so I literally got about 30 minutes of sleep that night.
HOWEVER, I contacted the owner/general manager and he was very, very apologetic and he literally gave us the entire night for free!!! I was expecting a discount of some sort since I had to clean up the toilet mess myself, but I didn't expect them to pay for the entire night! So if the toilet was a little better, I would definitely say come stay at The Academy Hotel! Very very nice people. The guy who came w/ the plunger and towels was just young. I am sure he was trained on what NOT to do next time that happens.
Oh, and their all-you-can-eat breakfast is outstanding! Everything you can think of is there! And this is free! Yummy, now I am craving their waffles!
- Official Description (provided by the hotel):
- Welcome to The Academy Hotel Colorado Springs! Our Family owned and operated full service hotel is nestled around the Colorado Rocky Mountains with glorious views of Pike's Peak and is conveniently located off I-25 near the U.S. Air Force Academy. The Academy Hotel consistently offers unbeatable value, amazing amenities and exceptional service. Lodging at our hotel provides leisure and business travelers with a wide variety of famous Colorado Springs attractions such as the historic Manitou Cliff Dwellings, Garden of The Gods, Cave of The Winds, Royal Gorge, the Cog Rail Way and more! Guests marvel about The Academy Hotel's luxurious atrium filled with majestic fountains and lush greenery, a warm and inviting fireside lounge, indoor pool, sun deck with hot tub, fitness center, business center, children's arcade and onsite dining at the Falcon's Bar & Grill - with delicious American Cuisine daily specials and happy hour from 3:00 p.M.-6:00 P.M. Late arrivals enjoy the new 24 Hour Convenient Store located by the front desk. Wake each morning to a complimentary hot breakfast with waffle and made to order omelet bar! Other free amenities include: high speed Internet, HBO(R) movies, business center services, parking and unlimited local calls.Nine conference, banquet and meeting rooms accommodate 350 people -making The Academy Hotel the ideal location for weddings, reunions, social events, holiday buffets and corporate conferences. Tower rooms have been updated with a warm blend of natural earth tone decor, 50" flat screen TVs,Gel Memory Foam Mattresses, traditional quality furnishings, microwave, mini fridge and upper floors are served by Elevator. All rooms feature comfortable beds with luxurious triple sheeted linens,mini fridge & Microwave.Whether your stay is for business, pleasure or special event, the attentive staff at The Academy Hotel will ensure your stay is comfortable and memorable! Family Owned and Operated for over 30 years! ... more less
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- Also Known As:
- Best Western Colorado Springs
- Colorado Springs Best Western
- Academy Hotel Colorado Springs