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“Super friendly staff, great hotel, location and a yuuummmmyyyy breakfast buffet!”

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The Academy Hotel Colorado Springs
Ranked #15 of 105 Hotels in Colorado Springs
GreenLeadersBronze level
Peachtree City, Georgia
2 reviews
“Super friendly staff, great hotel, location and a yuuummmmyyyy breakfast buffet!”
Reviewed 5 June 2014

I have always loved this hotel, long before it was the Academy Hotel, it was previously the Raddisson owned by the Thompsons, and I believe one of his children now owns the property. I haven't been to this location in probably 8 years. They have done some wonderful upgrades! The hotel remains to look updated, and clean. The staff is wonderful, friendly, helpful and accommodating. We added an extra night to our stay and called a week before, due to them not having the room that we had booked for on the extra night we needed, they upgraded us to a Tower King Executive for no extra charge.The breakfast buffet was amazing, who would expect all that food for free!!! The only thing we had an issue with was the bed, it was super hard. I hate to have to complain about something with this hotel, because we loved it so much, but either way our next trip to Colorado Springs, we will be staying here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sundee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,226 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (630)
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 June 2014 via mobile

The pictures don't do it Justice! Neglect, ran down, unclean are the words to describe the academy hotel! If you have kids, make sure you have tetanus shots and a strong immune system! If it were not for Patrick (omelet guy) and breakfast, it would be a bust!

Stayed June 2014
Helpful?
1 Thank Gerad S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 5 June 2014

Myself and a coworker visited the site in preparation for taking a large group up in the coming months. The rooms were great the only thing I would have changed was the Air conditioner was older and we noticed a rip in the carpeting but other then that the staff and the facility was wonderful and we cannot wait to go back.

Room Tip: I would recommend asking for a mountain view room.
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  • Stayed June 2014, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Danielle W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Louis, Missouri
1 review
Reviewed 4 June 2014

Perfect location for folks visiting the Academy. The staff is fantastic, very friendly and helpful - they really do care about your comfort and convenience. The free breakfast is the best hotel breakfast I've ever experienced, and their omelet chef is fantastic, best omelet in Colorado. Plus the $10 certificate for dinner makes for a nice dining option.
The not so good - our view was an exterior wall and the AC unit is in the room and was pretty loud when it kicked on. We ended up turning it off, which was OK as the room did not got hot. This was my second time staying at The Academy Hotel, and I'll stay here again.

Room Tip: Ask for a room with a view.
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Green Features: Fantastic staff and free cookies at the front desk when you check in.
  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Bob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Raleigh, North Carolina
Level Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 4 June 2014

Upon arriving it took the young lady about 15 minutes to find my reservation. It was a prepaid reservation that I had made a few months prior on Expedia. After that ordeal I went to the room and the keys didn't work. Ran back down, waited in line, fixed keys, went back, keys still didn't work, issued new keys, worked, until the next morning and had to have it done again. The room was nice, clean and comfortable. Didn't attend breakfast the next morning.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
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    • Service
Helpful?
Thank Jamie P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Centennial, Colorado
1 review
Reviewed 3 June 2014

I have to agree with Allen H. We were in room 153 and our toilet seat (not the lid that closes, but the seat that you lift up) would slide to the right every time you would sit down. At one point I thought it was going to break (and no, I am not fat...I am 5'9 and weigh 138). Not only is the lid cheap, the toilet is cheap too! At 4 am after just falling asleep I got up to use the restroom. I flushed, and seconds later as I walked around the corner back into the room I literally hear water pouring out so fast....I turned around and it was already flowing toward the carpet. Needless to say, I called the front desk. A guy with a plunger and 3 towels showed up. He plunged the toilet and left me to clean up the toilet water with THREE TOWELS! No gloves, nothing! So I had to use my feet (with shoes on) to try and clear the water which eventually had to just air dry because 3 towels wasn't going to get the job done. And yes, he said that was all the towels he could get at the time. You would think he would show up w/ a mop and some Lysol, and rubber gloves.... Ugh. It was a nightmare. I didn't go back to sleep after that, so I literally got about 30 minutes of sleep that night.

HOWEVER, I contacted the owner/general manager and he was very, very apologetic and he literally gave us the entire night for free!!! I was expecting a discount of some sort since I had to clean up the toilet mess myself, but I didn't expect them to pay for the entire night! So if the toilet was a little better, I would definitely say come stay at The Academy Hotel! Very very nice people. The guy who came w/ the plunger and towels was just young. I am sure he was trained on what NOT to do next time that happens.

Oh, and their all-you-can-eat breakfast is outstanding! Everything you can think of is there! And this is free! Yummy, now I am craving their waffles!

Room Tip: Please know, I would give the service a +5 if it weren't for the "toilet" incident!
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Green Features: 153 is right near an outside door that you can hear slam often....ask for a different room if you get placed here!
  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Candice1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Longmont, Colorado
Level Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 June 2014

I was in Colorado Springs for business so my wife decided to come along. The Academy Hotel was close to were I needed to be and after looking at the reviews it was a no brainier. The room was as expected, very clean and roomy. The bed was very comfortable, slept like a baby. Some hotels have beds that are so hard it makes my back ache but not here. And loads of pillows! The breakfast buffet was awesome! Omelets made to order, unlimited coffee, french toast, waffles, cereal etc. The staff was very friendly. The pool area was well kept the only issue we had was the hot tub was out of order. I highly recommend The Academy Hotel when visiting Colorado Springs.

  • Stayed May 2014, travelled on business
    • Value
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    • Sleep Quality
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Helpful?
1 Thank Firefighter1322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Academy Hotel Colorado Springs

Property: The Academy Hotel Colorado Springs
Address: 8110 N Academy Blvd, Colorado Springs, CO 80920-3904
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Colorado Springs
#9 Romantic Hotel in Colorado Springs
#18 Business Hotel in Colorado Springs
#21 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Academy Hotel Colorado Springs 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
Welcome to The Academy Hotel Colorado Springs! Our Family owned and operated full service hotel is nestled around the Colorado Rocky Mountains with glorious views of Pike's Peak and is conveniently located off I-25 near the U.S. Air Force Academy. The Academy Hotel consistently offers unbeatable value, amazing amenities and exceptional service. Lodging at our hotel provides leisure and business travelers with a wide variety of famous Colorado Springs attractions such as the historic Manitou Cliff Dwellings, Garden of The Gods, Cave of The Winds, Royal Gorge, the Cog Rail Way and more! Guests marvel about The Academy Hotel's luxurious atrium filled with majestic fountains and lush greenery, a warm and inviting fireside lounge, indoor pool, sun deck with hot tub, fitness center, business center, children's arcade and onsite dining at the Falcon's Bar & Grill - with delicious American Cuisine daily specials and happy hour from 3:00 p.M.-6:00 P.M. Late arrivals enjoy the new 24 Hour Convenient Store located by the front desk. Wake each morning to a complimentary hot breakfast with waffle and made to order omelet bar! Other free amenities include: high speed Internet, HBO(R) movies, business center services, parking and unlimited local calls.Nine conference, banquet and meeting rooms accommodate 350 people -making The Academy Hotel the ideal location for weddings, reunions, social events, holiday buffets and corporate conferences. Tower rooms have been updated with a warm blend of natural earth tone decor, 50" flat screen TVs,Gel Memory Foam Mattresses, traditional quality furnishings, microwave, mini fridge and upper floors are served by Elevator. All rooms feature comfortable beds with luxurious triple sheeted linens,mini fridge & Microwave.Whether your stay is for business, pleasure or special event, the attentive staff at The Academy Hotel will ensure your stay is comfortable and memorable! Family Owned and Operated for over 30 years! ... more   less 
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Also Known As:
Best Western Colorado Springs
Colorado Springs Best Western
Academy Hotel Colorado Springs

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