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“Oldie but a goodie?”

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The Academy Hotel Colorado Springs
Ranked #15 of 105 Hotels in Colorado Springs
Certificate of Excellence
GreenLeadersBronze level
Omaha, Nebraska
Level Contributor
3 reviews
“Oldie but a goodie?”
4 of 5 bubbles Reviewed 16 June 2014 via mobile

Great location and property is well cared for. However property does need to be updated as things are beginning to show ware and look dated. Breakfast buffet was well stocked and had good variety, the omelette station was less than desired due to amount of oil used in cooking pans.

Stayed June 2014
Helpful?
Thank Brent F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,173 reviews from our community

Traveller rating
    1,016
    670
    297
    119
    71
See reviews for
1,056
445
78
179
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (612)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Aurora, Colorado
1 review
3 of 5 bubbles Reviewed 16 June 2014

Love the place very comfy, very nice staff.

One very upsetting thing the Hot Tub/Jacuzzi not being heated. I actually choose your hotel for the local the beauty and the out door hot tub/Jacuzzi and than I find its not heated, I am sorry to say that could make me never stay again or recommend.

Room Tip: Better food quality for breakfast and a heated hot tub
See more room tips
Green Features: The hotel and staff are very nice and its very comfortaqble.
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Toni-Kaye S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

This is our second consecutive stay at the Academy. During this visit I had numerous issues with the cleaning staff. On the date of my arrival I checked in just past 4pm. My sons and I unloaded our car and brought everything to the room only to find the housekeeper in the hall laughing with coworkers and our room still not ready. After 10 more minutes she completed the work. On our second full day we returned to the room to shower for dinner after a long day. We walked into a room, after 430pm, that had not been cleaned. The beds were not made, trash wasn't emptied, dirty towels on the floor, etc. I called the front desk and asked only for towels. We left for dinner and returned to find the room cleaned. But, when I went to shower that evening I noticed that the washcloth that I started to use was one of the dirty ones that were on the floor. I had slightly dampened it the evening before to wipe off my face from hiking. The dirt was clearly visible on one side. On our final full day we returned at 330pm to clean up only to find, once again, the housekeeper just starting to clean the room. It was over 20 minutes before we could get into the room to clean up and head back out. What I don't understand is that at 8am in the morning the housecleaning crews were out and about cleaning rooms not but 50 feet from my room every morning. I can overlook one incident but multiple shows a trend. Whether they're understaffed or it's a case of "you get what you pay for", this falls in the laps of management. Staffing at the front desk, at the Falcon, and the breakfast crew were efficient and friendly. Why would you allow the cleaning group to be a hinderance?

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rutroh7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 15 June 2014 via mobile

The attitude of the staff was always very friendly, and the place was very well maintained. Basically they provide lots of value added stuff (meal vouchers, an indoor pool and a restaurant/bar) to make up for the dated rooms. Clocks were ancient digital radios, the bathrooms were old, the AC unit was super old. However I would stay again for sure just because of the positives I mentioned above and the obliging staff.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank calen p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bridgeport, Texas
1 review
4 of 5 bubbles Reviewed 15 June 2014

I travel to Colorado Springs on business every month and have made week long stays at the Academy several times. The quality of the buffet and the personality of Patrick the Chef are exceptional. I have recommended the Academy to others if, big IF, they are on vacation time, but if on a business trip the quality of the internet service is a deal killer.
I will not be able to stay at the Academy in the future, due entirely to the IT set up for internet connection and speed. Hard to understand why this issue has not been addressed and improved in the past year.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 13 June 2014

We stayed 2 nights during our week long family trip to Colorado. The location is great for travel to Pikes Peak, Garden of The Gods, Manitou Springs, and The Air Force Academy. The free breakfast was great! eggs, 2 types of sausage, biscuits & gravy, waffles, french toast, made to order omelettes. The rooms were clean, well maintained, and very nice. My only complaints are: housekeeping not cleaning the room after our first night and not having elevators (they are only in the tower). These are the 2 things that keep my review from being 5 stars.

Room Tip: Hotel only has elevators for the tower rooms.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Butch K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
61 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 bubbles Reviewed 11 June 2014 via mobile

We stayed for 3 days and really enjoyed this hotel. It is great for the price /perfect location off freeway . Nice big breakfast / not a 5 star but great for the traveler. Dinner was good too. They gave us a $10 voucher for restaurant. Workers all very friendly and rooms very clean.

Stayed June 2014
Helpful?
1 Thank Malibu66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Academy Hotel Colorado Springs

Property: The Academy Hotel Colorado Springs
Address: 8110 N Academy Blvd, Colorado Springs, CO 80920-3904
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Colorado Springs
#8 Best Value Hotel in Colorado Springs
#9 Romantic Hotel in Colorado Springs
#18 Business Hotel in Colorado Springs
#21 Family Hotel in Colorado Springs
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — The Academy Hotel Colorado Springs 3.5*
Number of rooms: 193
Official Description (provided by the hotel):
Welcome to The Academy Hotel Colorado Springs! Our Family owned and operated full service hotel is nestled around the Colorado Rocky Mountains with glorious views of Pike's Peak and is conveniently located off I-25 near the U.S. Air Force Academy. The Academy Hotel consistently offers unbeatable value, amazing amenities and exceptional service. Lodging at our hotel provides leisure and business travelers with a wide variety of famous Colorado Springs attractions such as the historic Manitou Cliff Dwellings, Garden of The Gods, Cave of The Winds, Royal Gorge, the Cog Rail Way and more! Guests marvel about The Academy Hotel's luxurious atrium filled with majestic fountains and lush greenery, a warm and inviting fireside lounge, indoor pool, sun deck with hot tub, fitness center, business center, children's arcade and onsite dining at the Falcon's Bar & Grill - with delicious American Cuisine daily specials and happy hour from 3:00 p.M.-6:00 P.M. Late arrivals enjoy the new 24 Hour Convenient Store located by the front desk. Wake each morning to a complimentary hot breakfast with waffle and made to order omelet bar! Other free amenities include: high speed Internet, HBO(R) movies, business center services, parking and unlimited local calls.Nine conference, banquet and meeting rooms accommodate 350 people -making The Academy Hotel the ideal location for weddings, reunions, social events, holiday buffets and corporate conferences. Tower rooms have been updated with a warm blend of natural earth tone decor, 50" flat screen TVs,Gel Memory Foam Mattresses, traditional quality furnishings, microwave, mini fridge and upper floors are served by Elevator. All rooms feature comfortable beds with luxurious triple sheeted linens,mini fridge & Microwave.Whether your stay is for business, pleasure or special event, the attentive staff at The Academy Hotel will ensure your stay is comfortable and memorable! Family Owned and Operated for over 30 years! ... more   less 
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Also Known As:
Best Western Colorado Springs
Colorado Springs Best Western
Academy Hotel Colorado Springs

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