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“Great place to stay!”

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Best Western Executive Inn & Suites
Ranked #12 of 105 Hotels in Colorado Springs
Certificate of Excellence
Reviewed 31 October 2013

I was extremely satisfied with this hotel. They offered all the amenities I required. The staff were very nice and very helpful. The breakfast buffet is one of the best around. Also, it is in a great location! My room was clean and the housekeeping staff did a very good job keeping it that way my entire 6 night stay! I had no noise problems even with I25 close by. Checking out was extremely easy. I would definitely stay here again!

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Best Western
1  Thank Terrie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 5 November 2013

Dear Terrie C,

On behalf of our entire team, I would like to thank you for completeing a review based on your recent stay at our property.

We value your feedback and loyalty to our brand.

Hope to see you again soon!

Amanda Walters
Front Office Manager

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547 - 553 of 663 reviews

Reviewed 31 October 2013

This is the third time we have stayed at this hotel. All the employees were extremely friendly and helpful. The rooms were clean and neat, and breakfast was good. The cost of the room was quite reasonable. We will definitely be back.

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
1  Thank btdtbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 5 November 2013

Dear btdtbarb,

Thank you for taking the time to complete a review based on your recent stay(s) at our property.

We value all the feedback we recieve and use it to impliment changes for our future guest's.

We hope that you will come see us fot the fourth time (and many more).

Amanda Walters
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 October 2013

Stayed 3 days on a business trip. The motel is well maintained, housekeeping prompt and pleasant. Some smoking rooms means hallways can smell - complained at the desk - and the hallways were promptly treated. Breakfast O.K. although the same each day. Fresh oranges and apples daily.

Room Tip: Ask to stay on the side away from the Freeway.
See more room tips
  • Stayed: October 2013, travelled on business
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1  Thank Gowan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 30 October 2013

Dear Gowan,

Thank you for taking the time to review our property. We greatly appreciate all the feedback we recieve and use it to implement changes for future guest's. Within the next year we will be rennovating the property to become 100% non smoking which will take care of the hallway's ability to smell of smoke.

We hope you will come see us again!

Amanda Walters
front Office Manager

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Reviewed 20 October 2013

I have stayed at this location before. When I knew I was going to be in this area again I immediately reserved my room here. This was in the perfect location for the 2 days I needed. The hotel is clean and the staff is great. I only had one issue. the toilet ran on for a long time after flushing but it was not worth reporting. the last night there were some kids running in the hall and slamming doors. As soon as I was going to call the front desk the noise stopped. Being a female traveling alone they made me feel safe.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Best Western
2  Thank AStarrChild2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 23 October 2013

Dear AStarChild2,

Thank you for your review based on your recent stay at our property. We value treating our guest's with the up most respect and helping to make them feel safe and at home while on our property.

Also, thank you for letting us know about the toilet. I will get this concern looked into immediatly.

We all hope that you will come see us again in the near furture!

Amanda Walters
Front Office Manager

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Reviewed 19 October 2013

Thank you Best Western for the rewards nights in Colorado Springs. The hotel was very good, the check in was fast and efficient, the staff great, and the price was right - free! It doesn't get any better than that!

  • Stayed: October 2013, travelled with family
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Review collected in partnership with Best Western
Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 23 October 2013

Dear George K,

Thank you for your great review based on your recent stay at our property. We value your feedback as we use it to better every guest's experience.

We are glad that you are taking advantage of our rewards program and cashing in your points for free night stays at properties.

Please come see us again!!

Amanda Walters
Front Office Manager

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A TripAdvisor Member
11
Reviewed 10 October 2013

Decided to tweak our itinerary and take a chance on this Best Western in Alamosa CO. Excellent stay....GREAT indoor pool and spa....very nice outdoor sitting area. Breakfast was wonderful with a caring staff.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Best Western
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 11 October 2013

Dear Valued Guest,

Thank you for you review based on your recent stay at Best Western.

After further review, we have found that this review is not meant for our property. Instead, It is for the Best Western in Alamosa, Co.

If youhave any questions please feel free to call our property.

Amanda Walters
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 September 2013

We were promised a room on the first floor because we are all senior citizens and one in particular can barely climb stairs. To carry bags up stairs is out of the question. Well we got there and they told us the only rooms they had were on the second floor, take it or leave it. Not knowing the area we were stuck. The smell of cigarette smoke was so bad I almost slept in the car. The air conditioner didn't work, this place was terrible and I am a Best Western Gold member, so I don't usually complain about there hotels. Avoid this place, it is a pure dump.

  • Stayed: July 2013, travelled with family
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1  Thank Bonner01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 25 September 2013

Dear Bonner01,

Thank you for completing the survey regarding your recent stay at our property.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Amanda Walters
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Executive Inn & Suites

Address: 1440 Harrison Rd, Colorado Springs, CO 80905-4002 (Formerly BEST WESTERN Executive Inn & Suites)
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Best Value Hotel in Colorado Springs
#27 Business Hotel in Colorado Springs
Price Range: £72 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Executive Inn & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
The Best Western Executive Inn & Suites is situated at the South end of Colorado Springs, conveniently located near the World Arena, Fort Carson, Seven Falls, Cheyenne Mountain Zoo, Historic Broadmoor Resort, Downtown Colorado Springs, Old Colorado City and Manitou Springs.Guests enjoy utilizing our on-site (limited) Workout Room, same day Dry Cleaning Services, Indoor Swimming Pool and Hot Tub. To make your stay, a HOME away from home, we provide the following complimentary services: Business Center, daily changing HOT BREAKFAST, Wireless Internet and Coast to Coast Long Distance.Our friendly and knowledgeable staff is happy to provide you with any additional information you may want during your stay at the Best Western Executive Inn & Suites. ... more   less 
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Also Known As:
Best Western Colorado Springs
Colorado Springs Best Western

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