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All reviews no elevator village inn best westerns green chili room was clean parking lot breakfast staff hot tub fort carson hot breakfast first floor great place to stay front desk personnel king suite breakfast area world arena stay there again
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Reviewed 16 May 2014

We have stayed at this hotel numerous times while visiting our son at Fort Carson. The entire staff is a wonderful group of people. They are friendly, helpful, knowledgeable, and polite. We had a great time every time we stayed there. The entire hotel is in the process of renovation/redecoration, but we were always more that satisfied with the "old" rooms. They were neat, clean, had all the necessities, and had pleasant decor. Breakfast is always good, and even on the busiest days, the food is always replenished quickly. A plus is that there is always hot coffee and tea in the lobby. We will definitely be back.

Date of stay: May 2014
  • Trip type: Travelled with family
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1  Thank btdtbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 17 May 2014

Dear btdtbarb,

Thank you for your kind review. Our staff has enjoyed having you and your family at our property the past few years. I know that we all will miss seeing you every few months!!

We all hope that you will come see our property when we have fully finished our renovations!!

From our staff to your son, Thank you for serving our country and good luck in your future endeavors!!

Come see us again soon!!

Amanda Walters
Front Office Manager

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Reviewed 15 May 2014

Nice clean quiet motel. Room was spacious and comfortable and clean. Pool area was roomy and large hot tub which was nice. Cut our trip short tho as the weather was not cooperating with us. But would have enjoyed an extended stay at this location

Date of stay: May 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank Jane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 17 May 2014

Dear Jane K,

Thank you for taking the time to review our property. Your feedback is greatly appreciated as we use it to make changes for our future guests.

We do hope that one day soon you will get to come back and see us and all of the attractions we have here.

If we may be of any assistance please feel free to contact us.

Amanda W
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Our initial concern after seeing the proximity of the hotel to the freeway was that it would be noisy but we were not bothered by any noise from it. However, we had the last room next to the back entrance and the door was very noisy from late night arrivals and early departures.
However, the helpfulness of the staff made up for it. The breakfast was very good and the women running it were both very kind. My son appreciated relaxing in the hot tub after a powerlifting competition.

Room tip: Stay away from the back entrance!
Date of stay: May 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 282merlem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 15 May 2014

Dear 282merlem,

Thank you for taking the time to review our property. We all greatly appreciate it and will use all of the feedback we recieve to implement changes in the future.

We are glad to hear that ou and your family found our property to be comfortable and accomidating to all of your needs. I hope that your son enjoyed his powerlifting competition and that you all will come back and see us again for the next one!!


Amanda W
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2014

I could see that the motel is going to be nice when its finished but our room wasn't finish it was without a fridge and microwave they found a pair somewhere the emergency box kept making a sound 2 times we thought it was going to go off. we only had 1 washcloth but we had plenty of towels and a step onto rug for when you got out of the shower but I wasn't happy with the handicapped bars in the tub I smacked my elbow twice.

Date of stay: May 2014
  • Trip type: Travelled as a couple
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jack F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 14 May 2014

Dear Jack F,

Thank you for taking the time to review our property. Your feedback is greatly appreciated as we use it to implement changes for all of our guests.

I do apologize that you were not completely satisfied with your room. We are working towards getting microwaves and mini fridges in all of our rooms and hope to have this accomplished by late fall.

I would also like to apologize for the room type you were booked into. We all try to make sure that we double check with our guests upon arrival the room type they booked. I will make sure to cover this with all of my staff in our next meeting.

We hope that you will come see us again to see the changes we are/ have made to our property.

Amanda W
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

The entire experience was really good, upgraded room was nice everything worked and the bed was comfortable. Breakfast was good, I had never tried chocolate waffles but they were better than I thought.
I only have two negative things to post, getting into the hotel property is fine but leaving is difficult the other item I have never run into before and was a little frustrating is not early check in. Myself and several other folks were all waiting around for 3:00 PM not that the rooms weren't clean and ready but they have some kind of policy of no check in before 3:00 PM.

Date of stay: May 2014
  • Trip type: Travelled on business
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Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 14 May 2014

Dear Michael S,

Thank you for taking the time to review our property. Your feedback is greatly appreciated as we use it to implement change for all of our future guests.

We are all pleased that you enjoyed your stay with us. As for the early checkin, we do try to accomidate all of our guests to the best of our ability. There are times that we are able to accomidate early checkins, but sometimes we are unable to if the rooms are not put back into our system as clean.

We hope that you will come see us again in the future.

Amanda W
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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