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Best Western Executive Inn & Suites
Ranked #12 of 103 Hotels in Colorado Springs
Certificate of Excellence
Reviewed 17 May 2014

The hotel was very nice and comfortable. The area immediately surrounding the hotel was very unattractive. However once inside the hotel it was very different. It was well kept, clean and quiet. The price was very good.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
1  Thank Charles E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 20 May 2014

Dear Charles E,

Thank you for your review based on your recent stay at our property. Your feedback is important to us as we use it to implement changes for all of our future guests.

Our staff works hard to ensure that all of our guests enjoy our property and the surrounding attractions.

I hope that you will come see us again soon!!


Amanda W
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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536 - 542 of 696 reviews

Reviewed 16 May 2014

We have stayed at this hotel numerous times while visiting our son at Fort Carson. The entire staff is a wonderful group of people. They are friendly, helpful, knowledgeable, and polite. We had a great time every time we stayed there. The entire hotel is in the process of renovation/redecoration, but we were always more that satisfied with the "old" rooms. They were neat, clean, had all the necessities, and had pleasant decor. Breakfast is always good, and even on the busiest days, the food is always replenished quickly. A plus is that there is always hot coffee and tea in the lobby. We will definitely be back.

  • Stayed: May 2014, travelled with family
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1  Thank btdtbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 17 May 2014

Dear btdtbarb,

Thank you for your kind review. Our staff has enjoyed having you and your family at our property the past few years. I know that we all will miss seeing you every few months!!

We all hope that you will come see our property when we have fully finished our renovations!!

From our staff to your son, Thank you for serving our country and good luck in your future endeavors!!

Come see us again soon!!

Amanda Walters
Front Office Manager

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Reviewed 15 May 2014

Nice clean quiet motel. Room was spacious and comfortable and clean. Pool area was roomy and large hot tub which was nice. Cut our trip short tho as the weather was not cooperating with us. But would have enjoyed an extended stay at this location

  • Stayed: May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Best Western
1  Thank Jane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 17 May 2014

Dear Jane K,

Thank you for taking the time to review our property. Your feedback is greatly appreciated as we use it to make changes for our future guests.

We do hope that one day soon you will get to come back and see us and all of the attractions we have here.

If we may be of any assistance please feel free to contact us.

Amanda W
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2014

Our initial concern after seeing the proximity of the hotel to the freeway was that it would be noisy but we were not bothered by any noise from it. However, we had the last room next to the back entrance and the door was very noisy from late night arrivals and early departures.
However, the helpfulness of the staff made up for it. The breakfast was very good and the women running it were both very kind. My son appreciated relaxing in the hot tub after a powerlifting competition.

Room Tip: Stay away from the back entrance!
See more room tips
  • Stayed: May 2014, travelled with family
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1  Thank 282merlem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 15 May 2014

Dear 282merlem,

Thank you for taking the time to review our property. We all greatly appreciate it and will use all of the feedback we recieve to implement changes in the future.

We are glad to hear that ou and your family found our property to be comfortable and accomidating to all of your needs. I hope that your son enjoyed his powerlifting competition and that you all will come back and see us again for the next one!!


Amanda W
Front Office Manager

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Reviewed 12 May 2014

I could see that the motel is going to be nice when its finished but our room wasn't finish it was without a fridge and microwave they found a pair somewhere the emergency box kept making a sound 2 times we thought it was going to go off. we only had 1 washcloth but we had plenty of towels and a step onto rug for when you got out of the shower but I wasn't happy with the handicapped bars in the tub I smacked my elbow twice.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Jack F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 14 May 2014

Dear Jack F,

Thank you for taking the time to review our property. Your feedback is greatly appreciated as we use it to implement changes for all of our guests.

I do apologize that you were not completely satisfied with your room. We are working towards getting microwaves and mini fridges in all of our rooms and hope to have this accomplished by late fall.

I would also like to apologize for the room type you were booked into. We all try to make sure that we double check with our guests upon arrival the room type they booked. I will make sure to cover this with all of my staff in our next meeting.

We hope that you will come see us again to see the changes we are/ have made to our property.

Amanda W
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 May 2014

The entire experience was really good, upgraded room was nice everything worked and the bed was comfortable. Breakfast was good, I had never tried chocolate waffles but they were better than I thought.
I only have two negative things to post, getting into the hotel property is fine but leaving is difficult the other item I have never run into before and was a little frustrating is not early check in. Myself and several other folks were all waiting around for 3:00 PM not that the rooms weren't clean and ready but they have some kind of policy of no check in before 3:00 PM.

  • Stayed: May 2014, travelled on business
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Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 14 May 2014

Dear Michael S,

Thank you for taking the time to review our property. Your feedback is greatly appreciated as we use it to implement change for all of our future guests.

We are all pleased that you enjoyed your stay with us. As for the early checkin, we do try to accomidate all of our guests to the best of our ability. There are times that we are able to accomidate early checkins, but sometimes we are unable to if the rooms are not put back into our system as clean.

We hope that you will come see us again in the future.

Amanda W
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 May 2014

We stayed here for a month (2011) while transitioning out of the military (Fort Carson). Our stay was comfortable, all staff were great and very helpful. The breakfast is very good, pool, hot tub was wonderful and the rooms very nice. We recently stayed over one night while some work was being done on our house. Previously pets were allowed for a good rate, however they are no longer allowed due to certain people ruining it. This is unfortunate as our dog travels with us but is also understandable so... we still highly recommend this hotel!!! :-)

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Best Western
1  Thank U5133IRbrians
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MoserN, Front Office Manager at Best Western Executive Inn & Suites, responded to this reviewResponded 14 May 2014

Dear U5133IRbrians,

Thank you for taking the time to review our property. Your feedback is greatly appreciated and we use it to implement changes for all of our future guests.

Our staff works hard to make sure that every guests stay with us is comfortable and as free of issues as possible.

We all know that changing our pet policy is a complication for most of our regular guests but we do hope that with time it will help us to ensure that our property is up to all of our guests standards.

If you are at any time in the Colorado Springs Area, please send me an e-mail @ bwcosfdm@gmail.com if you would like to stay at our property. I will honor your pet, but I can only do so in a handicap room.

If you have any questions please feel free to contact us directly at 719-576-2371.


Amanda W
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Executive Inn & Suites

Address: 1440 Harrison Road, Colorado Springs, CO 80905-4002 (Formerly BEST WESTERN Executive Inn & Suites)
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Business Hotel in Colorado Springs
Price Range: £61 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Executive Inn & Suites 2.5*
Number of rooms: 84
Official Description (provided by the hotel):
With a Colorado Springs location just minutes from the World Arena and the Cheyenne Mountain Zoo, BEST WESTERN Executive Inn & Suites is the perfect choice for business and leisure travelers alike. ... more   less 
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Also Known As:
Best Western Colorado Springs
Colorado Springs Best Western

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