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“Pleasant stay”

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DoubleTree by Hilton Hotel Colorado Springs
Ranked #18 of 104 Hotels in Colorado Springs
Certificate of Excellence
Reviewed 20 October 2013

A clean and comfortable place, well suited to just about any kind of visit. Like most hotels there was not enough lighting in the room, but other than that it was just fine. A decent breakfast and spacious lobby.


Stayed: August 2013, travelled on business
Thank Dennis F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this reviewResponded 24 October 2013

Dear DennisF - We are very pleased that you enjoyed your recent stay with us. Hearing from our customers is very important to us. Taking the time to post a review is very much appreciated. We do hope you will stay with us again the next time you are in the Springs.

Sherri Sheeran
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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915 - 921 of 1,234 reviews

Reviewed 16 October 2013

This hotel is definitely a gem. The staff was so nice and accomodating. I came here for a wedding and the entire event was beautiful. The outside wedding was done elegantly and the reception room was just breathtaking. My room accomdations were excellent. The room was clean and it's furnishings was very modern. Will definitely stay again at this hotel.

  • Stayed: October 2013, travelled with friends
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Review collected in partnership with DoubleTree by Hilton
Thank Christine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this reviewResponded 24 October 2013

Dear ChristineC - We are very happy to hear that you had an enjoyable stay with us while you attended a recent wedding. Our staff works very hard every day to provide superior service to our guests each & every day. Thank you for taking the time to post a review & we hope we have the pleasure of serving you again in the near future.

Sherri Sheeran
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

It was our second time at the DoubleTree Inn. The hotel is nice and large and offers good amenities. The rooms are nice but in need of a soft makeover. All the doors are stiff to open and then hesitate when closing and then slam, light sleepers beware. The breakfast buffet is unorganized and the omelet station is staffed by community college students and the end product is more successful than not. The hotel has a large bar and features events. There is a small wine bar in the lobby area. The pool is clean and well kept.

We enjoyed our times at the DoubleTree and will stay there again, you just have to swallow hard on the rates you are paying. The rates are higher than all the other hotels in the immediate area. Of course most are the new trend in hotel hotels.... room and a centennial breakfast and that's it. If you want more in your hotel then the DoubleTree is it.

  • Stayed: October 2013, travelled with family
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Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this reviewResponded 14 October 2013

Dear BobA - Thanks so much for taking a few moments to post a review of our property. We appreciate your feedback as well as your loyalty in staying with us. We will look forward to your next visit with another warm chocolate chip cookie! Thanks again.

Sherri Sheeran
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

My wife and I stayed here for three nights for a class reunion. We got a discounted rate that was good for a Doubletree. We usually stay ay Hamptons so this was a step up. The hotel is just off I-25 and is close to many stores and outside restaurants. Our room was satisfactory and had a refrigerator and a microwave. The bathroom had nice toiletries with a small sink area. Everything seemed clean.

The hotel is large and rambling. Getting around is a challenge until you learn your way. The pool and fitness center are on the 1st level and the 2nd level is the main one. The atrium restaurant, the lounge, meeting rooms, etc. are here. Katie at the front desk was very helpful in explaining what is nearby the hotel.

We ate two night meals and several breakfasts in the restaurant. The food and the breakfast buffet were always excellent. The service was also great. I don't understand the complaints about the food. Jim was our server twice and was extra nice. The prices are a little high but everything else was fine.

There is a large pool and a large hot tub. They were usually deserted when I was there. There were a few dead insects in the pool but not enough to cause a problem. The pool is heated and was comfortable. The nearby fitness center was adequare.

If we were to go back to Colorado Springs and could get a reduced room rate, I would not hesitate to stay here again.

Room Tip: You can order from the bar menu or the restaurant menu (more expensive dishes) and have either serve...
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  • Stayed: October 2013, travelled with friends
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Thank ALoldsters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this reviewResponded 11 October 2013

Dear ALoldsters - We are so pleased that you enjoyed your recent stay with us. We really appreciate the kind words in the review you posted. Getting our customer's feedback is always important to us. We will look forward to serving you again the next time you come to the Springs. Safe travels!

Sherri Sheeran
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2013

The availability of balconies were limited, they did find us one though that faced the roof. The refrigerator door was broken. You had to lift one side then push it closed. The microwave and fridge definitely needed updating. They seemed out of place in the room. The room was spacious and clean and the staff was great. Even though we faced the courtyard and night club, you could not hear a thing. TV was great.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank Catherine I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this reviewResponded 9 October 2013

Dear CatherineI - We appreciate the feedback from the recent review that you posted. My apologies about the microwave & frig & will certainly pass your comments on to our engineering department. Glad everything else went well & we invite you back the next time you are in town visiting your grandchildren. Thanks again!

Sherri Sheeran
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

My work program held a conference at the Doubletree in Colorado Springs in September 2013. All of our conference attendees raved about the location and the food. Nick and Sam in the catering office worked hard to ensure that all of our food and water needs were meet during the meeting. The food was so outstanding that that for the first time in 10 years of conferences, my attendees actually brought some of the food from lunch into the conference room to snack on during the meeting.

Brady did a spectacular job of setting up our audio system. With two microphones in operation, we normally have issues with feedback during our conferences. We didn't have any feed back programs during our stay and the conference was three days long!

Melinda and Shanna in the sales and catering offices also did a great job of helping me to plan the conference.

  • Stayed: September 2013, travelled on business
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Thank Melissa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this reviewResponded 7 October 2013

Dear MelissaP - We really appreciate the kind words & kudos that you gave in your recent review of our property. I most definitely shared your review with our staff that you had mentioned. We have such a great, hard working, service-minded group of associates here so it's even more special when they get mentioned by name. We are so glad that you enjoyed your stay & hope you will come see us again the next time you travel to the Springs. Thanks again!

Sherri Sheeran
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 October 2013

My stay was on the whole, quite satisfactory. There are most always a few glitches and I take that into consideration. I would stay at this hotel again. It was a military group of mostly senior citizens.

  • Stayed: September 2013, travelled on business
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Review collected in partnership with DoubleTree by Hilton
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sherri S, Director of Sales at DoubleTree by Hilton Hotel Colorado Springs, responded to this reviewResponded 7 October 2013

Dear JohnS - We appreciate you taking a few moments to post a review of our property. We're glad that you had a good experience while attending your convention here. Our staff works very hard every day to deliver superior customer service. Come back to see us!

Sherri Sheeran
Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Colorado Springs

Address: 1775 E Cheyenne Mountain Blvd, Colorado Springs, CO 80906-4030
Phone Number:
Region: United States > Colorado > El Paso County > Colorado Springs
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 Romantic Hotel in Colorado Springs
#19 Business Hotel in Colorado Springs
#30 Family Hotel in Colorado Springs
Price Range: £85 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Colorado Springs 3.5*
Number of rooms: 299
Official Description (provided by the hotel):
Make the DoubleTree by Hilton Colorado Springs your first stop when traveling to Colorado. Our Colorado Springs hotel is just off of I-25 and offers a complimentary shuttle to the Colorado Springs Airport. Walk to the World Arena Event Center just two blocks from the hotel. With scenic Colorado Rocky Mountain views of Pikes Peak and Cheyenne Mountain, our hotel is the perfect place to relax for both business and leisure travelers. Walk into the warm ambiance of our newly renovated Colorado Springs hotel and immediately feel like family as our friendly staff welcomes you with a warm chocolate chip cookie and superior customer service at check-in. During your stay, you can enjoy a convenient, casual breakfast, lunch or dinner in our hotel restaurants, Maxi's Bar and Grille and Atrium Cafe. If you prefer to go out, our ideal location is within walking distance of the restaurants, shopping and a 20-screen theater. Once you return to the hotel from a long day of business or leisure activities, we have plenty of ways to unwind and enjoy yourself. From dancing to a relaxing glass of wine in our new Quiet Wine Bar, heated indoor pool, inviting exterior courtyard, fitness center, and beautiful guest rooms (complete with ultra, high-speed wireless internet access), you're sure to find the perfect setting for your Rocky Mountain getaway. Don't forget to check out our DoubleTree Colorado Springs hotel specials for additional savings. Book one of our packages today, there's one for every budget. Check out all the great activities nearby: • Pikes Peak & the Cog Railway • Cheyenne Mountain Zoo • Seven Falls • Cave of the Winds • Ancient Native American cliff dwellings at Manitou Springs • U.S. Olympic Training Center • "Garden of the Gods" • Royal Gorge You can also enjoy hiking, fishing, horseback riding, golfing, sightseeing, jogging or hot air ballooning in the area. ... more   less 
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Also Known As:
Doubletree Colorado Springs
Colorado Springs Doubletree

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