I would like to give you some feedback on our recent stay.
I had a bit of trouble getting the web-based reservations to work properly, so I called the hotel directly. The young lady that answered the phone was extremely helpful and efficient. I am sorry that I do not remember her name. I called the night of the 11th of May.
When we arrived for our visit we were greeted by Chuck and things continued to go very smoothly. He was a pleasure to talk to and had a great sense of humor.
The lady running the breakfast on the morning of the 16th of May was great! Our year and a half old son tends to make quite the mess during mealtimes, so we clean the area under his high chair when we leave.
She saw us and made a point that she was willing to clean it up for us and for us to "not worry about it..."
This simple act was very encouraging and helped make our stay much less stressful.
I would like to pass on our greatest appreciations to the staff, they were all very pleasant, helpful and understanding.
Especially the members that I mentioned above.
The room was wonderfully clean and was able to allow our toddler to simply "roam free" throughout the room after very minimal baby proofing.
The bed was very comfortable, but the pillows were a bit thin and soft for our preferences.
The breakfast was pleasant and had a good variety of choices.
Overall, we had a wonderful stay in Colorado Springs and the Fairfield helped make it that way.
We will stay here again.
Thank you very much and please pass on these remarks to the staff
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- Also Known As:
- Fairfield Inn Colorado Springs South Hotel Colorado Springs
- Fairfield Colorado Springs
- Colorado Springs Fairfield Inn