We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Jackson Family Philippines Tour”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Widus Hotel and Casino
Chula Vista, California
2 reviews
“Jackson Family Philippines Tour”
5 of 5 bubbles Reviewed 8 February 2014

Our stay here at Widus was very pleasant with a nice spacious room.
The staff were very nice, especially Jennifer Jane and James in the cafe, they both left a lasting impression and are one of the reasons for us to return. We enjoyed time in the very large pool.

Room Tip: Ask for a room in the 2nd tower.
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
widusresortandcasino, Guest Relations Manager at Widus Hotel and Casino, responded to this review, 5 March 2014
Dear Michael J,

Warm Greetings from Widus Hotel and Casino!

We are glad that you have enjoyed your stay Wid_Us... from your room to the swimming pool. Thank you for taking the time posting your review on tripadvisor.com. Your kind words about how Jennifer Jane and James left a lasting impression would truly motivate them in continuously serving our valued guests with passion. We take pride in having Team Members like them.

Thank you for choosing Widus Hotel and Casino! Looking forward to welcoming you again in the near future.

Best Regards,

Joyce Christian David
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

627 reviews from our community

Traveller rating
    184
    266
    112
    37
    28
See reviews for
270
74
25
164
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Swedish first
  • Any
English first
Luzon, Philippines
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 February 2014

Spending our quality ang precious time with my love ones! Great experienced! Excellent Place...
Nice and friendly staffs...Perfect for honeymooners! ^ ^

Surely we will coming back, highly recommended for friends and families.

Room Tip: Rooms on the 4th or executive floors!
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Willen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
widusresortandcasino, Guest Relations Manager at Widus Hotel and Casino, responded to this review, 5 March 2014
Dear Willen M,

Warm greetings from Widus Hotel and Casino!

Thank you for taking the time to post your review on tripadvisor.com. We take pride in being a family-friendly hotel which landed us a spot in the Tripadvisor 2014 Travelers' Choice. Indeed, Widus is the perfect venue for your family bonding.

We thank you for choosing us for your accommodations! Looking forward to welcoming you again in the near future.


Best Regards,

Joyce Christian David
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
30 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 3 February 2014 via mobile

Enjoyed every minute of our stay. The junior suite is good for a small family. Do request for a pool view so it's good to have done air in the balcony.

Staff was top level. Special mention to Angeline at the front desk.

Huge plus was the surprise cheesecake they sent to the room since it was our anniversary.

Good job Widus! Definitely booking this hotel in my next visit to Clark!

Stayed January 2014, travelled as a couple
Helpful?
1 Thank montanwangco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
widusresortandcasino, Guest Relations Manager at Widus Hotel and Casino, responded to this review, 5 March 2014
Dear montanwangco,

Warm Greetings from Widus Hotel and Casino!

Thank you for taking the time posting your review on tripadvisor.com. Your commendations will definitely motivate the entire Team in continuously providing only the best of everything to our guests. We are glad you liked the room assigned to you, and that you appreciate the surprise we have prepared for your anniversary.

Thank you for choosing Widus Hotel and Casino and for making us part of the celebration of one of the most important dates in your life. Looking forward to welcoming you again in the future.


Best Regards,

Joyce Christian David
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 22 January 2014

Widus hotel was Hotel Vida under different management before. My family stumbled upon it when Holiday Inn Clark was full about 4 years ago. We were pleasantly surprised that despite its unassuming facade the hotel is impressive inside. From the moment you enter the lobby, the very nice smell that reminds you of spa is everywhere and jives well with the modern Asian-inspired decor. They have Koreans at the front desk who are as able as their Filipino counterparts. During my last visit early January 2014, they have a Japanese staff also who speaks good Filipino. The Junior Suite room is very spacious with a kitchen counter and sofa at the foot of the bed that has a pull-out bed as well. The color scheme is mainly cream and wengue. We liked the room so much such that our bedroom was made to look like so back home in Pasay. The Salt restaurant serves good food and is newly renovated last year. There is a coffee shop already. The Aisia spa is a little pricey and small with a score of 6/10. The pool is very nice although it can be a little cold. A Convention center was erected in the complex thus last year a new hotel tower was added. Within the complex is a Casino too.You can always go around Clark or beyond for foodtrips and shopping. I think they also have free shuttle service to SM clark every Saturday and offers free airport transfers to DMIA. Whenever we are in Pampanga, this is where we always stay eversince we stumbled upon it. It warms my heart everytime we check-in because the staff recognizes us already. The service has dipped somewhat compared to previous years. During my last two visits I saw a lot of new hires and the hotel was very busy. I hope they don't slack in this area. The hotel continues to evolve and expand beautifully each year though.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mitzi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
widusresortandcasino, Guest Relations Manager at Widus Hotel and Casino, responded to this review, 5 March 2014
Dear Mitzi C,

Thank you for your very descriptive review. We appreciate that you took the time posting this.

We are pleased that you have observed the improvements in the Property, as compared to the previous times you were here. We are excited to announce that the on-going improvements, once done, will prove to be the very best in the area! The Management's incessant plans on developing not only the structure but also the Team Members would surely entice new guests to come and loyal guests such as you to keep on coming back... to experience the difference that Widus has to offer.

The free shuttle to SM Clark is an added service we provide every Saturday. However, the airport transfers to and from Clark Airport are charged with a minimal fee.

The Management is continuously hiring a new breed of competitive Team Members which explains why you have seen some unfamiliar faces on your last visit. Rest assured that they too are being trained to be at par with the best practices in the Industry, just like the Team Members whom you've already met through the years.

Once again, thank you for choosing Widus Hotel and Casino for your accommodations. We are all looking forward to welcoming you again in the future.


Best Regards,

Joyce Christian David
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 22 January 2014

Hidden in the former Clark Air Base is this newly built Widus Hotel and Casino. It is about 1Km past Holiday Inn Mimosa. The minute you step foot in the hotel, you will be met by smiling staff, eagerly waiting to assist you with your bags and other suitcases. The front desk personnel are very friendly and they waste no time checking you in so that you can enjoy the pool and your guest room. The Salt restaurant is great to treat families and friends to a sumptuous lunch or dinner. The Prism lounge is the place to unwind after spending a day at the golf course. Overall, the Widus hotel is outstanding in every sense.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
widusresortandcasino, Guest Relations Manager at Widus Hotel and Casino, responded to this review, 5 March 2014
Dear Alan C,

Thank you for taking the time to post your very nice review on tripadvisor.com. We take pride in having Team Members that make our guests feel relaxed and at home. We are glad you also enjoyed your room, the swimming pool and our food and beverage outlets.

Describing Widus as "outstanding in every sense" is humbling and at the same time fulfilling. Thank you for your kind, appreciative words. Your review will definitely motivate our Team in continuously providing only the best to our valued guests such as you.

Thank you for choosing Widus Hotel and Casino for your accommodations! We are looking forward to welcoming you again in the future.


Best Regards,

Joyce Christian David
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
282 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 bubbles Reviewed 19 January 2014 via mobile

We visited Angeles for a baptism and were recommended to stay here. After weighing our options based on TripAdvisor reviews, we booked a junior family suite via booking.com.

Checking-in was less flawless than other accommodations arranged via booking.com - I recognize that it's due to the fact that hotel staff still feel they need to explain how the booking works to arriving guests (i.e. pre-charged authorized fees).

I asked for a local map to help navigate around Angekes City. The hotel could not provide any. I asked for directions and a map printout and the reception staff agreed to send it to our room and we did not receive it. I think the hotel could do much better in providing this sort of information to guests. The staff should be knowledgeable about the area.

Junior family suite was SUPERB in size and amenities - for our family of two adults and two kids under 7. The eldest had her own single bed and the little one could have had the option to sleep in the day bed/sofa with trundle bed. There was a kitchenette with a bar and microwave. Perfect for preparing/warming up milk bottles. We also used the room service and were happy with it.

Only complaint about the room was upon arrival, the room smelled with all the strong chemicals that they used for cleaning it. It worried me that the fumes was going to be unbelievably healthy. I raised the concern but not sure if the housekeeping staff did anything at all to make the smell less. (We probably just got used to it!)

Food in the lobby restaurant was great. After a week in Metro Manila, I was pleased to have a short out of town trip where my family could have an ample selection of international cuisine all in one place. I advised my husband that this should be a great place for Korean food - Widus being a Korean-run establishment. Our bibimbap and bulgogi were very nice. Ample selection of other things. For the kids, this by far has the best healthy selection I have seen in hotels. If they want to improve on one thing, their 'happy ham and cheese' sandwich could instead be without mayonnaise and please be toasted. I made such a request and had to return it twice and it still didn't work :0).

Two last things to review:
Swimming pool was fantastic. Big enough for a hotel as such. Plenty of shallow parts for families with young kids. And best of all, hotel pool was clean! We had brunch after the swim in the outdoor seating area of the restaurant and our server, Frederick spoiled us to bits (hence he deserved a very good tip!). He gave my daughters the ripe juicy mangoes we requested and he conceded to asking the chef to give us the Filipino and American breakfasts which were all delicious: choice of pan de sal, freshly baked blueberry muffins, ensaimada, my rice plate (corned beef silog), my husband's bacon and eggs, hashed brown; coffee.... Our table was covered with delicious dishes. And for our daughters, one had a plain omelette the way she liked it and the other one had miso soup and rice :0).

Upon checking out, payment took longer because two beverage charges turned up on our final bill. Order was at poolside, drinks were charged and 'signed' to our room at a time when we were not even in the hotel. The bill was corrected in the end but worrying if dishonest people are about and guests have to go through this.

Location-wise: hotel has Mount Arayat nearby, the Clark Airport, two malls (SM CITY) and Marquee Ayala Mall within driving distance.


  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sinag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
widusresortandcasino, Guest Relations Manager at Widus Hotel and Casino, responded to this review, 19 January 2014
Dear Ms. Sinag,

It is a pleasure to receive reviews that are as descriptive as yours. Thank you for the time you have spent in letting us know how your experience was.

We would like to apologize for the glitches that you have encountered during your stay. We have noted your comments on the strong chemical smell of the room, your preferences with our Happy Ham and Cheese, and the erroneous beverage charges upon check-out. Please be assured that we have looked into this so as to improve on our products and services; to serve you better in your future stays with us.

Frederick -- and the rest of the Team -- is delighted to have had the pleasure of serving you during breakfast. Your kind words about him will surely serve as his motivation in spoiling more guests to bits, as you fondly put it. Please be assured of the Management's incessant efforts in training our people to render only the best service to our valued guests such as you.

Thank you for choosing Widus Hotel and Casino! We are all looking forward to having the pleasure of welcoming you again in the near future.


Warm Regards,

Joyce Christian G. David
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasay, Philippines
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 January 2014

We enjoyed a weekend getaway from Manila. For gamblers, there is a casino. For us, we had a good breakfast buffet, walked around the Freeport zone, enjoyed the pool. We explored local restaurants and shops nearby.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travellergagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
widusresortandcasino, Guest Relations Manager at Widus Hotel and Casino, responded to this review, 19 January 2014
Dear travellergagirl,

Thank you for your concise review on your recent stay Wid Us. We are glad that you have enjoyed our breakfast buffet and our swimming pool. The "Excellent" rating that we received from you will surely motivate our Team in continuously rendering only the best service to our valued guests such as you.

We are looking forward to having the pleasure of welcoming you again in the near future.

Warm Regards,

Joyce Christian G. David
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Clark Freeport Zone
3.8 mi away
Park Inn by Radisson Clark
Park Inn by Radisson Clark
#1 of 10 in Clark Freeport Zone
4.5 of 5 bubbles 309 reviews
0.4 mi away
Quest Hotel and Conference Center Clark
Quest Hotel and Conference Cente...
#3 of 10 in Clark Freeport Zone
4.0 of 5 bubbles 455 reviews
2.8 mi away
Green Canyon Eco Art Resort
Green Canyon Eco Art Resort
#5 of 10 in Clark Freeport Zone
4.0 of 5 bubbles 118 reviews
Show Prices
Show Prices
Show Prices
4.1 mi away
ABC Hotel
ABC Hotel
#1 of 69 in Angeles City
4.5 of 5 bubbles 348 reviews
3.4 mi away
Red Planet Angeles City
Red Planet Angeles City
#3 of 69 in Angeles City
4.0 of 5 bubbles 484 reviews
0.8 mi away
Hotel Stotsenberg
Hotel Stotsenberg
#10 of 10 in Clark Freeport Zone
3.0 of 5 bubbles 80 reviews
Show Prices
Show Prices
Show Prices

Been to Widus Hotel and Casino? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Widus Hotel and Casino

Property: Widus Hotel and Casino
Address: 5400 Manuel A. Roxas Highway | Clark Pampanga, Clark Freeport Zone, Angeles City, Luzon 2023, Philippines
Region: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City > Clark Freeport Zone
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in Clark Freeport Zone
#4 Luxury Hotel in Clark Freeport Zone
Price Range (Based on Average Rates): £
Hotel Class:4 star — Widus Hotel and Casino 4*
Number of rooms: 233
Official Description (provided by the hotel):
Widus Hotel and Casino Clark is a perfect place whether you plan for an adventure, activity-filled vacation, business meetings, weddings and other social or corporate events. It offers you modern comforts in a traditional style, perfectly suitable for business and leisure. It has 233 modern Asian inspired hotel rooms, uniquely-shaped swimming pool and waterfalls, spa, gym, all-day dining restaurants that offer local and international cuisine, function rooms,24-hour reception and room service, wireless internet and casino with wide variety of slot machines and table games designed to suit your personal taste. With a strong demand from corporate partners the new Widus Convention Center in Clark offers a comfortable and professional environment to conduct business. Widus Hotel and Casino Clark is located in Clark Freeport Zone Pampanga, 5 minutes away from Clark International Airport (CIA) which offers both local and international flights via different Airlines and 5 minutes away from Duty Free Shops. Guests can also enjoy nearby local attractions and historical landmarks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Travel Book Philippines, Inc. and HotelQuickly so you can book your Widus Hotel and Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Widus Hotel And Casino Philippines/Angeles City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing