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“Would we go there again...................sorry. but No.”
Review of Hotel Stotsenberg

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Hotel Stotsenberg
Perth, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Would we go there again...................sorry. but No.”
Reviewed 5 April 2014

We stayed at Hotel Stotensberg to attend seaybst 2014 Manilla. The rating was 4, but I would only rate it about 2.5. The room was clean and the air con worked well, the linen was clean. The place had no one about, and we really only used the room as a place to shower and sleep as we were so busy with the baseball tournament. The shower head pointed forward over the bath, but when you turned the water on, the head turned to the wall and wouldn't stay in place, when the hotel fixed it for me, being as short as i am it went straight over my head to the other end of the bath, really couldn't do anything but laugh, ended up having to wet myself down, soap up and then hose down again. I would not recommend this as holiday accomodation, it certainly lacked atmosphere and is very dated.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mia1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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80 reviews from our community

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    26
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Japanese first
  • Korean first
  • Swedish first
  • Any
English first
Level Contributor
52 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 26 February 2014

The hotel feels very old, hallways are bare with no phone access. Phones in the corridor are very helpful especially since it is a long walk to the main lobby. Bed is hard and squeaky. TV model dates from the 90s with less than 20 channels to choose from. Toilet didn't have enough water pressure to ensure efficient flushing. At around 1am, someone called asking rudely if we were the room who ordered beer. At around 3am, there was no water from the faucet or shower and I had to wait for an hour before the issue was resolved. The phone operator wasn't even apologetic and didn't update us until we called her. Breakfast food is terrible, I imagine especially so for foreigners. I will never go back here again.

  • Stayed February 2014, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
5 Thank Amy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Clark Freeport Zone hotels

Clark Freeport Zone, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 November 2013

The food was absolutely horrible don't know who they hire as chefs. I have had better food at hostels then this hotel. There are mildew in the bathroom, shower curtains. Dirty and old furnitures. Uncomfortable and squeaky bed. They are rated as a 4 star hotel I would give them best at 2 stars. There are better places to stay around Clark then this place.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank SFPeter123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baguio, Philippines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 October 2013

We chose this hotel because it's close to the airport. Sad to say, considering it's a 4-star hotel, it doesn't even come close to a 2-star hotel. From the time we checked in, no one was at the front desk, we have to wait about 10 minutes to get accommodated. The room is small and dark and very pricey. It's and it smells like sewer. Not even a complimentary bottled water and newspaper. The shower splashes all over the place. The breakfast sucks, service is so slow. We requested to get extended for an hour or two and even offered to pay, but the answer was NO. The staff didn't do anything to get our simple request granted, all they can say is "Sorry, we cannot" Will never stay at this hotel again. It's not worth it. Very, very poor service and accommodation.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Randy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Caloundra, Queensland, Australia
Level Contributor
169 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 17 September 2013

hard beds, old decor, poor service. We stayed at this place because it is close to the airport but it took 2 calls and 20 minutes waiting for them to get us. The room is big, however no windows and very dark. Noisy aircond. For AUD 119 a night... definitely overpriced and not good value. Bfast is also poor choise. I would not recommand this if you are going to stay more than one night.

  • Stayed September 2013, travelled on business
    • Value
    • Location
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Helpful?
4 Thank Swissmiss6969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
49 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 6 July 2013

The rooms are quite old. The bathroom was really stained and they only provide big bath towels. No hand towels of some sort. The holder for the shower head is mounted straight and not downwards which makes showering rather difficult.
The breakfast was disappointing as well.
If you'd choose this hotel because of the close location to the airport, I'd still recommend to stay in Angeles. It takes only 15 min from Angeles to the airport compared to 5 from the hotel. And taxis are really cheap.
On the upside the service was very professional and friendly.

Room Tip: Stay on ground floor since the lifts are likely to be "under maintenance"
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  • Stayed July 2013, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jekoko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Queozn City
Level Contributor
83 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed 7 May 2013 via mobile

It was my first time in Hotel Stotsenberg. We chose the hotel for the reason that it's near the airport and that's easy for us to catch our early flight. The facade of the hotel looks nice, couches are available in the receiving area in the lobby. I just noticed that the staff are not that friendly not even smiling to welcome you and a little bit slow, it took us almost 20 minutes to check-in. The rooms are fair enough, nice but the beds are too low, air conditioning system Is good. The only thing i don't like is the toilet- old bath tub and sink, defective shower because it's leaking not even a trashcan is present. I just hope the management will be aware of all this problems. There's also a casino inside, the pool is good enough because of it's size. Overall, i must say that the hotel is good for a short stay only.

Stayed April 2013, travelled with family
Helpful?
1 Thank brazilpinay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Stotsenberg

Property: Hotel Stotsenberg
Address: Corner Gil Puyat Avenue and Andres Soriano Street, Clark Freeport Zone, Angeles City, Luzon 2023, Philippines
Region: Philippines > Luzon > Central Luzon Region > Pampanga Province > Angeles City > Clark Freeport Zone
Amenities:
Bar / Lounge Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Casino Hotel in Clark Freeport Zone
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hotel Stotsenberg 3.5*
Number of rooms: 260
Reservation Options:
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Also Known As:
Hotel Stotsenberg Philippines/Angeles City

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