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“A great venue”

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De Vere Wokefield Estate
High Wycombe
Level 4 Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“A great venue”
Reviewed 2 January 2014

I stayed in November for a work conference and was really impressed. The facilities are excellent, staff are attentive and the room was very comfortable. Caution - WIFI and mobile phone signal are a challenge, particularly the further you are from the centre of the building.

Otherwise a great stay with delicious food.

Room Tip: Closer to the centre of the building for phone/wifi signal.
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank salty82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DWPFeedback, Manager at De Vere Wokefield Estate, responded to this review, 29 January 2014
Thank you for your recent feedback
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (497)
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English first
Northampton, United Kingdom
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 January 2014

Booked three day break for three executive rooms when we checked in we were given basic rooms when complained at reception we were told that was what we had .but when we booked description and picture was different didn't get us anywhere also wanted us to move for last night refused of course first morning fire alarm went off about 7.30 all waited out side fire alarm turned off know one come to see us just had to assume ok to go back in never given a explanation what had happen the whole time we were there needs better customer relations . The hotel needs complete redecoration room size ok beds comfortable but no wardrobe just hangers and a few shelves don't call that a executive room all in all not very good

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank malcom_gadsby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DWPFeedback, Manager at De Vere Wokefield Estate, responded to this review, 29 January 2014
Thank you for taking the time to send you review. I would like to express my sincere apologies that you where not kept up to date with the fire alarm activities on this occasion. and if you felt slightly let down with the room decor, we have an on going maintenance programme here at Wokefield and take all guest feedback seriously.
Kind Regards
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London, England, United Kingdom
Level 5 Contributor
65 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 31 December 2013

We stayed in this hotel with another family. There were 4 adults and 7 children in 3 rooms.

After reading other reviews on TripAdvisor we moved to the Mansion House because of the larger rooms. Mansion House has a wing attached to the main hotel, and a separate 'lodge' called the Wellington Lodge (hotel building) which is where we stayed.

The rooms were a decent size - we could fit in two temporary beds from the hotel.

The best feature about the rooms were the showers. Wow. They are a double shower sized wet room, with a large horizontal shower head.

We also used the minigolf at the hotel (£1 per person) and the swimming pool (free). We stayed in late December and had to drive to the swimming pool so the younger kids were more comfortable getting back.

We took the younger kids on a walk around the hotel - we'd bought an Ordnance Survey map at home and walked from Ives Farm (south of the hotel). It was a 7 mile walk through beautiful, flat countryside.

Reading is only a 20 minute drive - our wives were happy to do some shopping and we went for dinner one night at The Oracle.

Wokefield Park is a lovely hotel, and if you can book during one of the special offers, it's superb value.

Room Tip: Ask for Mansion House. Wellington Lodge is good, but a 2 minute walk from the main building, and 10...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradley H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DWPFeedback, Manager at De Vere Wokefield Estate, responded to this review, 29 January 2014
Thank you for your great review here on trip advisor.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton and Hove, United Kingdom
Level 5 Contributor
82 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 30 December 2013

Nice first floor room on side overlooking golf course, lights on dimmers okay but needed more light in entrance so could see what was in wardrobe. Comfy bed, nice bathroom and very quiet, good sleep. I think this might be one of the executive rooms. Check in okay and they had seen my email I had sent only a few hours before and taken into account my requests. Check in lady disinterested and didn't ask me about breakfast, newspaper, wake up calls, etc. Swimming pool okay but Sauna and Jaquzzi both out of action, mens changing room in bit of a state and no soap or shampoo in communal showers. Bar food was awful, and not a relaxing environment sadly. Soup was in a small pot and only warm, sandwich had ingredients missing, was dry and not tasty and bread stale, lady serving at bar didnt seem to have a clue. Trouble is its a long way out of town, I would be happy to stay again but eat before arrived, or order in a takeaway. As with other DeVere yes it is a conference centre and they seem to keep rooms nice but carpets, corridors, etc always seem like they need a good clean and shampoo. The card lock on the door to the bedroom corridor was broken, so a little worry re security but each room has a safe and dont forget free wi fi everywhere. For the price I paid it was great value, big free car parks, 5 mins from M4.

Room Tip: Overlooking the Golf Course, very open views, tends to be odd numbers, even numbers look in on court...
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uktallguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DWPFeedback, Manager at De Vere Wokefield Estate, responded to this review, 29 January 2014
Thank you for your feedback on trip advisor, we have since had a bar refurb and are currently working alongside our new chefs to ensure all customer experiences are as they should be. Once again thank you for your feedback.
Kind Regards
Report response as inappropriate
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UK
Level 4 Contributor
31 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 30 December 2013

Booked a Sunday night deal which included dinner and breakfast. When we arrived, we found that we were staying in what I can only describe as the school dormitory area (the executive center) and not the nice part in the main house (which they fail to mention on the booking site)
The place was basically a conference center and had no charm to it at all.
Checking in was fine, but be aware, they are a bit sneaky....They let you know there is a swimming pool in the "executive" center, but upon inspection it's about the same standard as a local council swimming center. What they don't tell you is that you can actually go back to the main house and use their much nicer spa facilities (which were very nice and can't fault)

Back to our room, down the dark corridors, you start to notice how nothing looks like it has been cleaned for a very long time. Carpets filthy, cobwebs over all the light fittings, room service trays lying everywhere (at least 5 hours)

The room itself was actually fine. Very modern and comfortable. Again the cleaning let it down. Mold all over the bathroom ceiling, windows filthy, kettle with limescale stains all over it etc. Don't get me wrong, it was a nice room, but just wasn't cleaned to a standard you would expect.

Dinner was the biggest let down. It was more like a school canteen really. The food quality was fine, but is was bland and nothing special.

To conclude, I would not stay at this hotel again. Maybe if I was in the main house, but I wouldn't recommend it. No charm, dirty and generally poor.

Room Tip: Avoid to Executive center. Go for the main house
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank snips1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DWPFeedback, Manager at De Vere Wokefield Estate, responded to this review, 29 January 2014
Thank you for your feedback on trip advisor, we take all feedback seriously and are sorry that you felt let down on this occasion.
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Stratfield Mortimer hotels

Hampshire
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 December 2013

Glossy advert states 'a spectacular four course feast' and 'you're guaranteed to have yourself a merry little Christmas'.
It was plain awful, do yourself a favour and save the £69 per person (or whatever they charge next year.
Cold food, small portions, poorly executed menu, truly poor service (3.5 hrs from sitting down to having desert served and we didn't dare stay for mince pies and coffee, otherwise we would probably still be there now!?).
No welcome, no offer to take coats, no drinks order taken, no checking on how we were, no clearing of unwanted table clutter, no service staff.
We had to pre-order food before the day, and they still managed to bring us the wrong dishes.
On leaving, we found our own coats slumped over the chairs of a free table in the same room?!.
All this for the not so value price of £69 per person.
There were a number of tables that complained on the day, but I didn't want to add any further embarrassment to our table of 5 that we had already encountered.
I called and complained last Friday, and received a call from their Ops Manager (Dave Longcake) who promised to look into our complaint and call me back by Saturday 28th Dec latest.
It is now Monday 30th pm and still no call received.
Just another example of their poor service.

  • Stayed December 2013, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Leadenfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DWPFeedback, Manager at De Vere Wokefield Estate, responded to this review, 29 January 2014
Thank you for your feedback - I believe that the hotel has been in contact to resolve.
Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 29 December 2013 via mobile

Stayed at this hotel numerous times as part of the BMW Training Academy. The Mansion house is where I have always stayed, Very friendly bar staff and clean facility. Happy to recommend to anybody and looking forward to staying again soon...

Stayed November 2013, travelled on business
Helpful?
Thank Mattjeffery11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DWPFeedback, Manager at De Vere Wokefield Estate, responded to this review, 29 January 2014
Thank you for your comments regarding your stays here at Wokefield
Kind Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about De Vere Wokefield Estate

Property: De Vere Wokefield Estate
Address: Goodboys Lane, Stratfield Mortimer RG7 3AE, England (Formerly De Vere Wokefield Park)
Phone Number:
Region: United Kingdom > England > Berkshire > Stratfield Mortimer
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Stratfield Mortimer
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — De Vere Wokefield Estate 3.5*
Number of rooms: 376
Official Description (provided by the hotel):
De Vere Venues Wokefield Park blends the charm of a traditional mansion house hotel in Reading with the amenities of a modern executive centre to offer a fabulous choice of accommodation and superb leisure facilities, including a US PGA-standard 7,000-yard championship golf course, boasting elevated tees and nine lakes for the ultimate golfing challenge. As you would imagine with 250 acres of landscaped grounds, outdoor activities are well catered for at Wokefield. From weddings to business events, our Wokefield Park venue is perfectly equipped to fit your every need. Wokefield Park is a great base to explore Berkshire with its many attractions and places of interest and is easily accessible from the M4 and close to Reading for direct trains from London, making Wokefield Park an obvious choice of hotels in Berkshire. It is with regret that the Wokefield Park Mansion House Spa is closed until further notice. We apologise for any inconvenience caused. ... more   less 
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Also Known As:
De Vere Venues Wokefield Park Hotel Reading

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