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“Birthday” 5 of 5 bubbles
Review of The Elevation Hotel & Spa

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The Elevation Hotel & Spa
Ranked #3 of 7 Hotels in Crested Butte
1 review
“Birthday”
5 of 5 bubbles Reviewed 30 April 2014

Stayed here for girlfriend's birthday. The room was immaculate. They went out of there way to have a special birthday bottle of wine in the room when we arrived. Sarah Lavato and her staff, made the stay unforgettable. I would recommend this Hotel to anyone who has never seen Crested Butte Co. The manager Christy was very helpful through out the stay.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Glenn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meredith R, Communications Coordinator at The Elevation Hotel & Spa, responded to this review, 15 May 2014
Glenn H,

Happy belated birthday to your girlfriend! I am glad we were able to make the weekend extra special for the both of you. We're grateful for your kind comments and hope to see you back again soon! Best birthday wishes, Meredith R. Hotel Staff.
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728 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (220)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Colorado Springs, Colorado
Level Contributor
64 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
2 of 5 bubbles Reviewed 24 April 2014 via mobile

Stayed here with my wife for an anniversary weekend. Had prepurchased room and had both printed and email confirmation of reservation. Upon check-in front desk is completely lost (3 people no less), can't find my reservation and acts like they don't know what to do. I proceed to call the travel company (instead of the front desk) get it sorted out (after 45 minutes) and get my room key.

Upon check-out I get (literally the same) same 3 people and I'm presented with a bill for the rack rate of the room. Again I proceed to explain the situation. Women at front desk acts indignant and unknowing to conversation we had just the day before. Not worth the hassle for a mediocre room/hotel. Won't be going back.

Stayed August 2013, travelled as a couple
Helpful?
5 Thank Shawn-COS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meredith R, Public Relations Manager at The Elevation Hotel & Spa, responded to this review, 24 April 2014
Hello Shawn-COS,

Thank you for staying at our hotel for your anniversary weekend and for taking the time to review our hotel. I understand why you were frustrated with the service you recieved at the front desk during your stay and I have made note of your complaints.

I noticed that your review is from your stay in August 2013 and I am glad to inform you that many changes have been made since then to improve customer service. I assure you that if you were to choose to stay with us again you would have a better experience all-around. I hope that you will give us a chance to prove that we are improving. Meanwhile, I wish you many more wonderful years of marriage.

Sincerely,

Meredith R.
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Denver, Colorado
Level Contributor
96 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed 19 April 2014

Very nice mountain town property. The hotel staff were very accommodating and helpful during the stay. The room was clean and had all of the necessary amenities, even during a summer off season business trip.

  • Stayed June 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BH2O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meredith R, Public Relations Manager at The Elevation Hotel & Spa, responded to this review, 24 April 2014
Hello BH2O,

I am glad to hear that you enjoyed your time at our hotel. We appreciate your feedback and are honored by your compliments. Crested Butte is one of the last true ski-towns and I am happy that you got a taste of what we have to offer, even during our off-season. We hope to see you again soon!

Sincerely,

Meredith R.
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Magnolia, Arkansas
Level Contributor
263 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
5 of 5 bubbles Reviewed 18 April 2014 via mobile

This hotel boasts a superior location for the slopes and over the top staff. We were here for a church group spring break ski trip. Crested Butte is a remote location itself but this place makes it worth the trip. They have a cocktail and appetizer hour and an inviting lounge with a beautiful fireplace. The staff goes above and beyond to exceed expectations. We will be back!

Stayed March 2014
Helpful?
Thank Lfferg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meredith R, Public Relations Manager at The Elevation Hotel & Spa, responded to this review, 24 April 2014
Hello Lfferg,

I am thrilled to hear that you and your group enjoyed your stay at our hotel! Furthermore, I am happy to hear that we will have a chance to serve you again in the future! Thank you for taking the time to write a review; we work hard to please our guests and it is nice to know when we are doing a good job. I wish you the best.

Sincerely,

Meredith R.
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Colorado
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 10 April 2014

We stayed in a two queen bedroom at the Elevation Hotel to explore the area for an upcoming wedding. Nothing really spectacular about the rooms, the building felt dated, and while the individuals at the front desk were cordial to me, a few were incredibly rude to another guest within earshot of when I was checking in. The garage was incredibly tight especially for larger trucks. They did offer a nice wine hour but did not really have adequate seating. The restaurant was very good and staff was friendly and accommodating. I was not able to do any skiing while I was in town but the location to the slopes seemed pretty great but it is a drive to the downtown area.

  • Stayed March 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SharkeyColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meredith R, Social Media Coordinator at The Elevation Hotel & Spa, responded to this review, 10 April 2014
SharkeyColorado,
Thank you for staying at our hotel and taking the time to send us your review. I am glad to hear that you had a good time overall. Our team is constantly trying to raise our standards and your notes are helpful. I hope that when you return for the upcoming wedding you will consider staying with us again; we would be grateful for another chance to serve you! Sincerely, Meredith R.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Austin, Texas
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 9 April 2014

What a fantastic place to be !
I recently had an stay at Elevation. I had an incredible view from my room that just looked to amazing to be real. The staff was so accommodating to me especially April. Thanks to her I was able to both host business meetings and relax beyond expectations. Emily and Pam were very helpful as well as was the restaurant staff and crew. I literally ate at 9380 every day and enjoyed many beautiful Bloody Mary's loaded with bacon and asparagus.
I have already scheduled a few more holidays at Elevation and can not wait to back in those mountainside hot tubs.

Room Tip: The rooms have great little mini fridges and if you ask the housekeeping staff will bring you plates...
See more room tips
  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Todd S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meredith R, Social Media Coordinator at The Elevation Hotel & Spa, responded to this review, 10 April 2014
Hottaudey,
Thanks for the great review! Clearly, you were well taken care of by our friendly Crested Butte staff and we are thrilled to hear it! I'm glad you enjoyed 9380 Prime and their delicious drinks. I'm also glad you took some time to soak in the hot tubs because they are one of my favorite features of the hotel. We'll see you soon! Sincerely, Meredith R.
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Denver, Colorado, United States
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

We stayed two nights at the closing of the ski season. Beautiful room with sink, microwave, mini fridge, balcony, and a very nice mattress. Loved the robes to use during the stay as well as the great view from the hot tub! Great location for ski access and awesome fire pit slopeside! Pam, at the front desk, was very helpful, and the entire staff made us feel like family. Can't wait to return!

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wini G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Meredith R, Social Media Coordinator at The Elevation Hotel & Spa, responded to this review, 10 April 2014
Hello Wini,

I am glad you enjoyed your stay with us! We aim to serve our guests at the highest level possible so we are honored by your compliments. After reading your review, it looks like you soaked up all the fun you could. From fun on the mountain to the hot-tub views to the awesome room amenities, no wonder you had such a good time! Whenever you are in need of another vacation we'll be ready to welcome you in! We sincerely appreciate your feedback so thank you again for taking the time to review our resort.

Sincerely,

Meredith R
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Additional Information about The Elevation Hotel & Spa

Property: The Elevation Hotel & Spa
Address: 500 Gothic Ave, Crested Butte, CO 81225
Phone Number:
Region: United States > Colorado > Crested Butte
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 7 Hotels in Crested Butte
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Elevation Hotel & Spa 4*
Number of rooms: 262
Official Description (provided by the hotel):
The Elevation Hotel & Spa is the only full-service ski-in / ski-out hotel at Crested Butte Mountain Resort. The completely renovated property features 262 rooms and spacious suites. Enjoy first-class amenities and services, including swimming pool, hot tub, wireless internet, Spa treatments, Fitness Center, bell and concierge services. The on-site 9380 Prime Restaurant & Bar serves breakfast, lunch, and dinner. The Elevation Hotel & Spa offers the ultimate slopeside luxury and convenience. ... more   less 
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Also Known As:
The Elevation Hotel Crested Butte
The Elevation Hotel And Spa
Elevation Hotel Crested Butte

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