Visited the Brown Palace Spa for a treatment. Making the reservation was a pleasure. Took no time at all, and the person taking my reservation was so professional, friendly, and yet not overbearing. I was welcomed so appropriately at the spa, and was shown to a relaxation area while waiting for my treament. While waiting, I did have the opportunity to watch staff as they went about their business. Every single employee who walked by me, looked at me, smiled, greeted me, and offered me bottles of water. Treatment was great, and paying etc was a pleasure.
Overall an exceptional experience and I have no hesitation in returning and referring friends and family. Congratulations on a job well done!
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