We've recently started staying at Hyatt Place as much as possible when we travel for business and/or vacations, so we have some experiences to use as comparison.
The facility and the rooms were beautiful. We appreciated the larger-than-most Hyatt Place bathroom. The lobby was spacious, with adequate room for the free breakfast. We also appreciated the pristine workout room with excellent equipment.
We were very disappointed though that on our last full day of a 3-night stay, our room was not cleaned, in spite of asking the front desk (twice) and the housekeeping supervisor we saw in the hallway. When we returned to the room after 5:30 PM and it was still not cleaned, I called the lobby and was able to speak with the manager on duty. At first, she offered to come up with "clean towels" . . . until I told her that clean towels were not going to qualify as a clean room. The bed had not been made, there were dirty coffee cups and glasses - NO ONE from housekeeping had been in the room at all.
After speaking with the manager, we told her we were going to go up to the workout room for about 45 minutes and she promised to be up there right away to make sure the room was cleaned, and it was done - finally - by 6:30 pm. She did offer some compensation and left a sincere note of apology, which we appreciated. But I would probably not stay there again, because of the lack of responsiveness to our requests for housekeeping.
Much of the breakfast offering was good (fruit, yogurt, etc.), but we wish they had more high-protein offerings. Anything that included eggs or meat also included a lot of carbs. Other Hyatt Place hotels we've stayed at had scrambled eggs available without the "sandwich" combo.
- Official Description (provided by the hotel):
- Hyatt Place Denver/Cherry Creek will offer:*194 well-appointed guestrooms with 42-inch HDTV, the plush Grand Hyatt Bed, and sectional cozy sleeper sofa*Complimentary WI-FI access throughout the hotel*A state-of-the-art fitness center*Complimentary breakfast *3,000 square feet of flexible, high tech meeting/function space*24/7 Gallery Menu serving made-to-order entrees and appetizers around the clock*Intimate Bakery Café with Starbucks specialty coffees, premium beers, wines, and cocktails ... more less
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- Also Known As:
- Loews Denver
- Denver Loews