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“Beautiful and Great Service!”

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Hyatt Place Denver/Cherry Creek
Ranked #28 of 156 Hotels in Denver
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Beautiful and Great Service!”
5 of 5 bubbles Reviewed 29 June 2014 via mobile

This is a beautiful hotel with quality design and finishes. Huge shower with great shower head! Nice sectional sofa for a very cozy feel. The front desk staff was very friendly and efficient. Great breakfast, far superior in variety and quality that we normally encounter. This will be our first choice when returning to Denver. Next time I will ask for a room on the side with "mountain views". Internet was a tad slow but I didn't come to Denver to sit on my computer. :-)
Just a wonderful stay.

Stayed June 2014, travelled as a couple
Helpful?
Thank Soultravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sean k, Manager at Hyatt Place Denver/Cherry Creek, responded to this review, 13 July 2014
It is always a pleasure to hear that a guest enjoyed their stay with us. We are glad that you like the remodel to a more modern hotel and we hope to see you again in the near future.
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593 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Porto, Portugal
Level Contributor
366 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 bubbles Reviewed 16 June 2014

Great location with terrific rooms. My only complaint is the staff is new and needs more training. One day our room wasn't made up and often times the front desk was no empty. The breakfast is good and the price is right. With proper attention to detail this hotel has lots of potential.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Winstonthedog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sean k, Manager at Hyatt Place Denver/Cherry Creek, responded to this review, 13 July 2014
We Apologize for our being short staffed during your stay, we are now fully staffed and able to be more attentive to guests needs. Again we apologize and hope to have you with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wyomissing, PA
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

My daughter and I stayed here for 4 days while visiting University of Denver. Everything about the hotel was top notch. I was surprised since we opted for an affordable choice. The staff was extremely helpful and courteous. (Kudos to Ryan for keeping his cool while dealing with some very obnoxious travellers checking in before us)
The breakfasts were real breakfasts with fresh fruit, eggs, sausage, as well as typical free breakfast fare. There is a small bar that offers food late into the night. And surprisingly, it was pretty good!
The room was clean and spacious. Parking was convenient and the location was right for exploring the area. The only things that I wish were better: I do agree with another reviewer that the pillows were a too firm and I did easily hear the people in the hallway at night.
All in all, I'd highly recommend it.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mygraygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sean k, Manager at Hyatt Place Denver/Cherry Creek, responded to this review, 13 July 2014
We are pleased to hear you had a great stay with us and hope to see you again in the near future. we will make sure that your praise of our host is passed on to him. Thank you again and hope to see you all soon.
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Spring, Texas
2 reviews
1 of 5 bubbles Reviewed 13 June 2014

this old revamped hotel is clean, staff is friendly. I'm sure the dogs they allow to stay overnight are sweet as well, but barking dogs all night long is a horrible problem. Also, the AC was mediocre and the big pillows are very hard. So no sleep last night and we are checking out and going elsewhere, If you want a cheap hotel, this is it, and now I know why. I knew there was going to be a problem when we walked in the room and the hotel had provided "free" earplugs with a remarkable spin provided..."keep it quiet, get the most out or your bed with our free noise-reducing earplugs". I will accomplish that by spending my money elsewhere.

Room Tip: stay elsewhere
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marlon W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sean k, Manager at Hyatt Place Denver/Cherry Creek, responded to this review, 13 July 2014
We apologize that your stay was less than satisfactory. We try to keep all our furry friends on the second floor so we apologize again and we will look into other solutions to the problems you had.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kinder, Louisiana, United States
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 June 2014 via mobile

This is one of the nicest hotels me and my family have stayed at in quite a while. The hotel is very clean and they did $10M in renovations that surely shows. The lobby has a friendly staff to accommodate all of your needs. They have an upscale bar that you can grab a quick bite to eat or have a drink. The rooms are really big compared to other hotels. The beds are really comfortable and the view from the room is simply breathtaking! I will defiantly stay at this hotel again when I am in the Denver area.

Stayed June 2014, travelled with family
Helpful?
Thank Cameron V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sean k, Manager at Hyatt Place Denver/Cherry Creek, responded to this review, 12 July 2014
We are happy to hear that you enjoyed your stay with us and we look forward to serving you again next time you stay with us. Again we appreciate your comments and look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sandy Springs, Georgia
Level Contributor
63 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 4 June 2014

I think this in one of the best hotel I have been in for a while when it comes down to the cleanliness and furniture and design. I like mostly everything about this place accept the breakfast. I think it deserves a upgrade in quality. But other than that, this is one of the best hotels I've been in for a while. Front desk agents can smile a little more though. ;=)

Room Tip: Facing the mountains are always my view. Ask for that side of hotel.
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Green Features: It can seem a little to business like in feel, but they look to be striving for a more relax feel like the W. But I think they can be better if they get more training in customer service in the area of hospitality.
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Evangelist S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sean k, Manager at Hyatt Place Denver/Cherry Creek, responded to this review, 12 July 2014
We appreciate your comments on our establishment and will definitely take your suggestions into advisement. We will work on our hosts smiling more when guests are present.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Wayne, IN
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed 4 June 2014

This was formerly a Loew's property and became a Hyatt Place in October 2013. They've done a lovely job of remodeling the rooms - comfortable and attractive, with good housekeeping. Lobby spaces are also nicely done, and front desk staff was friendly. On the other hand...

Internet access is the WORST I've experienced in a decent hotel. Just trying to connect to wireless is frustrating (especially from iOS devices). Speed of connection is terrible - less than old-fashioned dial-up connection. If you're hoping to actually do any business from a computer in your room, forget it. (I spent four days at the hotel and it was resolutely awful the whole time.)

The structure of the hotel creaks and pops constantly. Maybe it's because it was unseasonably hot during my visit, causing expansion and contraction, but it never stopped making noises - loud enough to make sleeping problematic. Similarly, any noise in the hallways sounds like it's in your room, probably the result of a 1.5" gap at the bottom of the room door.

If you approach the hotel from the north on Colorado Blvd., you'll see a sign saying "Hyatt Place" on the top of an attractive, modern 20-story building. That's not the hotel! The hotel is actually behind that tower, an uninspired lower black-glass cube. The whole property is surrounded by a parking lot and several ugly, low-brow strip malls. Not the upscale environment I associate with Cherry Creek. And traffic on Colorado Blvd. (the only access route to the hotel) is terrible at nearly every hour of the day.

Would I stay here again? Probably not. There are too many other options, both nearby and across Denver. Definitely my least favorite Hyatt property among quite a few, including others in the Denver area.

Room Tip: Rooms on the west side have a great view of the Rockies.
See more room tips
  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank todste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sean k, Manager at Hyatt Place Denver/Cherry Creek, responded to this review, 12 July 2014
Thank you for taking the time to critique our hotel. We apologize for the internet issues you experienced while with us. If you ever need the option of hardwired internet there are select rooms that have that option available.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Place Denver/Cherry Creek

Property: Hyatt Place Denver/Cherry Creek
Address: 4150 E Mississippi Ave, Denver, CO 80246-3045 (Formerly Loews Denver Hotel)
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#13 Green Hotel in Denver
#25 Family Hotel in Denver
#41 Romantic Hotel in Denver
#49 Business Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hyatt Place Denver/Cherry Creek 3*
Number of rooms: 194
Official Description (provided by the hotel):
Hyatt Place Denver/Cherry Creek will offer:*194 well-appointed guestrooms with 42-inch HDTV, the plush Grand Hyatt Bed, and sectional cozy sleeper sofa*Complimentary WI-FI access throughout the hotel*A state-of-the-art fitness center*Complimentary breakfast *3,000 square feet of flexible, high tech meeting/function space*24/7 Gallery Menu serving made-to-order entrees and appetizers around the clock*Intimate Bakery Café with Starbucks specialty coffees, premium beers, wines, and cocktails ... more   less 
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Also Known As:
Loews Denver
Denver Loews

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