1. I turned in some dry cleaning items for "same day" service. I got back to the room at 8:00 PM and looked for my dry cleaning. The front desk informed me that the laundry did not go out because "there were a lot of new trainees". I have traveled for over 35 years and never experienced missing my laundry.
2. Last night I visited the "bar" and tried to order a glass of wine. After a few minutes of waiting to be served I had to go around to the front desk (15' away) and see if one of 4 young men could serve me.
3. I also observed that a party of 8 people, after ordering light snacks, had to also go out to the front desk to have their service continued. None of the 4 seemed concerned.
4. This is mind-blowing. The following morning I observed that no one had picked up my wine glass from the night before.
I would give this hotel a "F" grade. However, please note that the housekeeping staff were very thorough and competent.
Trust me--- do not stay at this one!
- Official Description (provided by the hotel):
- Hyatt Place Denver/Cherry Creek will offer:*194 well-appointed guestrooms with 42-inch HDTV, the plush Grand Hyatt Bed, and sectional cozy sleeper sofa*Complimentary WI-FI access throughout the hotel*A state-of-the-art fitness center*Complimentary breakfast *3,000 square feet of flexible, high tech meeting/function space*24/7 Gallery Menu serving made-to-order entrees and appetizers around the clock*Intimate Bakery Café with Starbucks specialty coffees, premium beers, wines, and cocktails ... more less
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- Also Known As:
- Loews Denver
- Denver Loews