Charged $200 more than booked rate at CHECK-IN. I had never given a card at checkin for anything more than a guarantee against incidentals, but they not only charged, but charged $200 too much. Had to show emailed reservation to get the quoted rate, then it took almost 2 days to get the manager in to rectify the situation, Front desk girl absolutely refused to verify the voided payment with my bank so that I could have the funds returned sooner. Front desk girl also argued with us that we had only booked for 4 nights even though she charged us for 5. Manager had no explanation for incompetency of front desk staff.
Constant police and emergency vehicle activity going by at all hours. Broken window with a box taped over it in the front desk area. Also wanted to watch a football game on Saturday night, but the hotel TV only got 1 network channel and no ESPN. Unreal! This time the explanation from front desk was "We are in the process of changing providers."
The only thing nice that I can say is that the breakfast was free. While this may seem like a convenient option if you're going to the theater next door and plan to drink, you had best verify all charges before any card is taken from you, and plan to not sleep well due to the constant array of sirens.More
- Free Wifi