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“Wonderful Accommodations!”

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Crowne Plaza Denver
Ranked #56 of 156 Hotels in Denver
GreenLeadersBronze level
Casper, Wyoming
Level Contributor
3 reviews
3 hotel reviews
“Wonderful Accommodations!”
Reviewed 26 April 2013

I recently stayed at the Crowne Plaza Hotel in downtown Denver, CO. What wonderful accommodations! It had all of the necessary components: desk, internet, TV, a warm and comfortable king-size bed with lots of big pillows (a must have), and well stocked bathroom. The view of downtown Denver and the surrounding mountains and countryside was beautiful. The staff was very friendly and helpful! Great parking and easy access to the Denver area. You won’t go wrong staying here!!!

Room Tip: I have stayed here numerous times and never had a bad room!
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  • Stayed April 2013, travelled on business
    • Value
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Helpful?
Thank Chad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 29 April 2013
Dear Chad B,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. It is wonderful to hear that you enjoyed our amenities, great views of Downtown and the Foothills, and our staff's outstanding hospitality. We look forward to having you as our guest again soon!

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,501 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (387)
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Casper, Wyoming
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 24 April 2013

I recently stayed at the Crowne Plaza in downtown Denver. I was there for a three-day intensive in-resident class through the University of the Rockies. The location of the Crowne Plaza could not be better - basically right off the 16th Street Mall, with access to dozens of shops and restaurants, and clubs. The hotel is very secure with rooms key cards required to access floors on the elevator. The room was very clean, spacious, and very quite. There were guests on both sides of me as evidenced by room service trays, but I never heard anything. The staff are very hospitable and friendly, actually seeming like they are glad you're there.

  • Stayed March 2013, travelled solo
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Helpful?
Thank Dawn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 29 April 2013
Dear Dawn C,

Thank you for your positive review of your stay at the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed our central location as well as our staff's outstanding hospitality. We look forward to having you as our guest again on your next trip to Denver!

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 April 2013

My wife and I stay when we want to get away from the Burbs and come to the city for a night. We love this place. First the location is great: close to the 16th Street Mall, Convention Center, Denver Center for the Performing Arts and a nice Jazz Club. But what really keeps us coming back is the service. Every person that works there from the front desk to housekeeping will do all they can to make your stay a good one. Of course the room is clean, comfy and the price is very fair for downtown Denver.

Room Tip: Try to get higher floor rooms facing west. Great views of city and mountains.
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  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
Thank denver513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 29 April 2013
Dear denver513,

Thank you for your positive review of your recent stay at the Crowne Plaza Denver Downtown. We are honored to be part of your "staycation" getaways and we hope to have you as our guest again soon!

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwood, Massachusetts
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 April 2013

One mark of a good hotel is how the staff respond to a challenge. An incident had just occurred on 16th Street near the hotel and people were coming into the lobby of the Crowne Plaza to get away from the scene. So it was kind of chaotic. I was headed to the bar for a drink and was going to let them know that my TV needed fixing. In the midst of the hubbub the front desk treated my comparatively minor issue as a priority. When I got back to my room the TV was fixed and there was a little note next to it explaining that the work had been completed. I liked that touch because it's always disconcerting when someone you don't know is in your room.

Beyond that, the room was clean and comfortable, the price was right, and the location is terrific--just a block from 16th Street and very close to the convention center. Oh, and they have GOOD beer on tap at the bar, for only $3.50 a pint.

  • Stayed April 2013, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Jeff W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 29 April 2013
Dear Jeff W,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed your stay with us, despite the commotion occurring downtown. It would certainly be our pleasure to have you as our guest again soon!

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Casper, Wyoming
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 21 April 2013

Hotel is way over priced. Paid more for a suite and didn't even have a microwave. Plus even after you pay $269 for one night they charge you for parking. Then to top it off we were checking on our truck after having gone out for awhile and there was security in the parking garage when we got there. She looked right at us, my husband was smoking and she didn't say a word. He was almost done when she came up and informed us that there was no smoking on the property. (No no smoking signs anywhere) Ok no big deal he put ut out and apologized..she then followed us to the elevator and rode up to the 17th floor with us even though she was going down to the first. She also was rude in the elevator asking if I had my key. I had already used it to push the button for the 17th floor. So we call to complain and was told its protocol. I complained to the manager the next morning and he was rude as well and told me someone had complained about a couple in the parking garage. I said obviously it was not us since w e arrived after the security. He was rude about it too. I have called the head office and made a complaint. Still waiting to hear back...it was only a day and a half ago. Clean room is the only nice thing I can say about it.

  • Stayed April 2013
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Helpful?
4 Thank Megan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 22 April 2013
Dear Megan M,

We apologize for your experience at the Crowne Plaza Denver. It is always our first priority that every guest has a safe and enjoyable stay. Please email our Management Team at wecare@hoteldenver.net so we can personally address the issues you encountered during your stay.

Sincerely,
Crowne Plaza Denver Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester Hills, Michigan, United States
1 review
Reviewed 20 April 2013

I was in Denver for the Collaborate 13 conference in April and I chose this hotel because it was part of the Priority Club rewards through IHG. It was a quick two blocks to the convention center. My overall impression of the hotel was favorable. The building appeared to be recently renovated and was very clean. The staff was friendly and attentive. It was conveniently placed between the convention center and a number of shops and restaurants that were easily within walking distance.

My room had a nice view of the convention center and the mountains beyond. My only complaint was the room size. I had a queen room with a desk-and-char, along with an easy chair. It was a little cramped. i think the main problem was the dresser. It was a huge piece of furniture with a granite top jutting into the walk space. It had a empty compartment for a mini fridge, along with some drawers. Whenever I moved through the room I felt I was always walking around this massive piece of furniture. Replacing that would go a long way toward making the room feel more roomy. The bathroom was a bit small, too. Definitely a on-at-a-time kinda room.

All in all I enjoyed my stay there and wouldn't hesitate to do so again should the opportunity arise.

  • Stayed April 2013, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
Thank Keith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 22 April 2013
Dear Keith H,

Thank you for sharing your experience at the Crowne Plaza Denver. We appreciate your loyalty to the IHG Brand and we are delighted to hear that you enjoyed your stay with us while here for the Collaborate Conference. Your feedback regarding the guest rooms is much appreciated and will be shared with our staff. It would be our pleasure to have you as our guest again on your next trip to Denver!

Sincerely,
Crowne Plaza Denver Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hampton, New Jersey
Level Contributor
3 reviews
3 hotel reviews
Reviewed 20 April 2013

I checked in after a significant delay due to blizzard in April, but front desk staff was outstanding. Sara was outstanding and very helpful. Dan, the engineer, helped with a big problem concerning my unzippable vest. Jim during breakfast was a kind and caring as they come, and I would have never thought Avalon was on her first day of training in the lounge, as she seemed to be experienced and knowladgable.

Thanks for a great stay. Convention Center walking distance. 16th Street Mall walking distance.

  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 22 April 2013
Dear Gee_Joe,

Thank you for such a positive review of your recent stay the Crowne Plaza Denver. We are delighted to hear that you enjoyed your stay as well as our team's outstanding hospitality. It would be our pleasure to have you as our guest again on your next trip to Denver!

Sincerely,
Crowne Plaza Denver Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Denver

Property: Crowne Plaza Denver
Address: 1450 Glenarm Place, Denver, CO 80202
Phone Number:
Region: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Denver
#26 Business Hotel in Denver
#35 Romantic Hotel in Denver
#38 Family Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Denver 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Denver hotel is within walking distance of Denver's downtown attractions Located in the heart of downtown Denver, the Crowne Plaza Denver is the ideal place to base your trip to Colorado's capital. Our Denver hotel was recently renovated to provide you with the most comfortable and convenient stay in the downtown area. Downtown Denver offers many attractions close at hand during your stay. The 16th Street Mall and LoDo, Denver's hip, historic, downtown district, are both just one block from our hotel. Our Denver accommodations are also close to the Denver Museum of Art. Invesco Field at Mile High, the home of the Denver Broncos, is just a few blocks away. Business travelers can enjoy our upscale Denver accommodations and close proximity to several major businesses. The Colorado State Capital, Halliburton and Qwest are all within walking distance of our hotel. The Colorado Convention Center is also only 2 blocks away. Additionally, our Denver hotel offers three floors designed with the business traveler in mind that feature quiet hours and upgraded amenities. Plan a meeting with us at our downtown Denver hotel and take advantage of over 7,000 square feet of meeting space. Our hotel sales team is committed to helping you plan the best possible meeting during your stay. Stay with us in the Mile High City! ... more   less 
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Also Known As:
Denver Crowne Plaza

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