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“Enjoyable Stay”

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Crowne Plaza Denver
Ranked #55 of 157 Hotels in Denver
GreenLeadersBronze level
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Enjoyable Stay”
Reviewed 25 September 2013 via mobile

I have stayed at this property and had a enjoyable experience was no exception. We were in Denver to go to a Rockies.

The staff were very helpful. The food service in both the bar and restaurant was excellent. The portions were large.

They recognized me as a IHG Platinum Member and upgraded me to a suite. Also I did not have to pay parking as a platinum member.

It was a great lodging experience We will definitely stay there on our future trips to Denver.

Stayed September 2013, travelled with family
Helpful?
Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 30 September 2013
Dear Gary D,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed your stay with us and we hope you and your family had a great time at the Rockies game! It would be our pleasure to have you as our guest again on your next trip to Denver.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (392)
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English first
Colorado Springs, Colorado
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 September 2013

I stayed here for a conference 1 night, wasn't told the whole story when checking in. I use tax exempt, well the make you fill out a form and then several weeks later issue a refund blaming it on the city of Denver. I've stayed a lot of places in Denver and have NEVER had this done. I asked for a late check out and housekeeping was beating down the door at 814. You had to ask for everything no information in the room about the pool or fitness center. Which the fitness center you have to go outside the hotel to access which was not explained in the advertisements. Not kid or family friendly. 25 parking fee ridiculous!!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank firefightwife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 30 September 2013
Dear firefightwife,

We are very disappointed to hear about your recent experience at the Crowne Plaza Denver Downtown. It is always our first priority that guests have a safe and enjoyable stay with us. We apologize for the inconveniences you experienced during your stay and we would like to personally address these with you. Please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialists
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Fairfax, VA
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 24 September 2013

We were on our way to vacation in Estes Park, but the catastrophic flood thwarted us. The people at the Crowne Plaza were extremely helpful in finding us other places to vacation. We stayed at the Crowne Plaza two nights and were delighted with the spacious and comfortable room and the great location in the midst of Denver downtime.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LadyTech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 25 September 2013
Dear LadyTech,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are happy to hear that you enjoyed your stay with us and our Team was able to assist in still have a great Colorado vacation. It would be our pleasure to have you as our guest again on your next trip to Denver.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 24 September 2013 via mobile

Very clean and modern rooms, wonderful staff and spectacular mountain views. What more do you need? I had a short walk to restaurants and transit. Even though my room was near the elevators I never heard a sound. Highly recommend this hotel.

Stayed September 2013, travelled on business
Helpful?
Thank Wayne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 30 September 2013
Dear Wayne W,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are happy to hear you enjoyed your stay with us. If there is anything further we can do make your next stay a Perfect 5, please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta, Georgia, United States
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 24 September 2013

I recently stayed at the Crowne Plaza Downtown Denver for three nights. You can't beat the location. The hotel was steps away from a 16th Street Mall free shuttle stop (Glenarm and 16th Street Mall) and right next to a Denver bicycle rental stop. You can pretty much bike all around Denver for $8/day. The 16th Street Mall shuttle takes you up and down the street to all the shops and restaurants. So as far as location, this hotel can't be beat.

The staff was accommodating. The concierge was the one who told us about the bike rentals - which we had so much fun with. The room was clean - which is what you expect from the Crowne Plaza. The only thing is that the carpet was old and the decor all around the hotel was dated. The wallpapering and dim lighting in the hallway made the hotel halls dark and cold. the hotel could use an upgrade to take it into the 21st century. Right now, it seems stuck in the early 90s.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 30 September 2013
Dear Lan L,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed your stay with us. The B-Cycles are such a great amenity here in Denver! Your feedback regarding the hotel is much appreciated. We are happy to let you know that we are upgrading the hotel through the end of the year and we hope you will join us again to see these improvements. If there is anything further we can do to make your next stay a Perfect 5, please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hove
Level Contributor
80 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 24 September 2013

I rarely bother to write these reviews, but this hotel was really good and is worth my effort.
As others have said it could not be better located just off 16th Street Mall and is clean, tidy and the staff were very friendly.
The room was clean and the bed and pillows were amongst the most comfy I have ever known in a hotel.
The swimming pool area was rather lacking in any atmosphere, not helped by music blaring out from speakers that could not be quietened, but otherwise it was a relaxing place to sit or swim.
One thing that really surprised and delighted me was the free wifi throughout the hotel for residents. Too often these days I find hotels penny pinching by offering free 30 minutes or similar, or charging ridiculous amounts. Not at Crowne Plaza Downtown Denver, where its free throughout the week, with free to use Macs and PCs in the "business centre" too if you want them.
As a visitor from England, I would strongly recommend this hotel as a safe, friendly and convenient place to stay if you are visiting the lovely city of Denver.

Room Tip: The view from the 19th floor was superb
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  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brightoncardinal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 30 September 2013
Dear Brightoncardinal,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed your stay with us, as well as many of our amenities, including complimentary wireless internet. We appreciate your feedback regarding the music at the pool and it has been shared with our Operations Team for next year's planning when the pool reopens. If there is anything further we can do to make your next stay a Perfect 5, please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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Patterson, New York
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 September 2013

We had a great stay at the Crowne Plaza, Denver. A very convenient location, easy walking distance to restaurants, bars, shopping, etc. The staff was all extremely friendly and helpful with recommendations and local information. We had a one bedroom suite with 1.5 baths. It was nice having the separate bedroom with french doors and another room with couch, TV, 1/2 bath etc. It does look to be an older hotel (halls and elevator seem dated), but they have done a good job of making it feel fresh where possible. Would definitely stay here again.

Room Tip: Would definitely splurge for the suite to get extra space and sleeping privacy.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jgoodhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Denver, responded to this review, 24 September 2013
Dear jgoodhart,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. We are happy to hear that you enjoyed your stay with us. Your feedback is much appreciated and it is our pleasure to let you know that we will making upgrades around the hotel through the end of the year and into next year. We hope you will join us as our guest again on your next trip to Denver.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Denver

Property: Crowne Plaza Denver
Address: 1450 Glenarm Pl, Denver, CO 80202-5030
Phone Number:
Region: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Denver
#26 Business Hotel in Denver
#35 Romantic Hotel in Denver
#38 Family Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Denver 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Denver hotel is within walking distance of Denver's downtown attractions Located in the heart of downtown Denver, the Crowne Plaza Denver is the ideal place to base your trip to Colorado's capital. Our Denver hotel was recently renovated to provide you with the most comfortable and convenient stay in the downtown area. Downtown Denver offers many attractions close at hand during your stay. The 16th Street Mall and LoDo, Denver's hip, historic, downtown district, are both just one block from our hotel. Our Denver accommodations are also close to the Denver Museum of Art. Invesco Field at Mile High, the home of the Denver Broncos, is just a few blocks away. Business travelers can enjoy our upscale Denver accommodations and close proximity to several major businesses. The Colorado State Capital, Halliburton and Qwest are all within walking distance of our hotel. The Colorado Convention Center is also only 2 blocks away. Additionally, our Denver hotel offers three floors designed with the business traveler in mind that feature quiet hours and upgraded amenities. Plan a meeting with us at our downtown Denver hotel and take advantage of over 7,000 square feet of meeting space. Our hotel sales team is committed to helping you plan the best possible meeting during your stay. Stay with us in the Mile High City! ... more   less 
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Also Known As:
Denver Crowne Plaza

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