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“Very Nice Stay” 4 of 5 bubbles
Review of Crowne Plaza Hotel Denver

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Crowne Plaza Hotel Denver
Ranked #57 of 154 Hotels in Denver
GreenLeadersBronze level
Elizabeth, United States
2 reviews
“Very Nice Stay”
4 of 5 bubbles Reviewed 4 March 2014

In February we sent a group to stay at this hotel and found it to be a great place to stay. The service was excellent and our group was very well taken care of. The rooms were very comfortable and the beds were great.

  • Stayed February 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Chris-3 C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, 12 March 2014
Dear Chris-3 C,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed your stay with us and look forward to having you and your group as our guests again soon.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,489 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (382)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 3 March 2014 via mobile

This hotel has good accommodations but BEWARE! They have a "new policy" where if you book online through a site like Priceline, they hold the cost of the room out of your bank account for 3-7 days! The room is paid for in advance but they still hold your money and THEY DO NOT TELL YOU!!! We had to call and complain for them to tell is. There was no notice on Priceline and they NEVER told us this at check in! Will never stay again. There are better hotels with better customer service than this.

Stayed March 2014, travelled as a couple
Helpful?
5 Thank Adrianne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, 12 March 2014
Dear Adrianne O,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. We apologize for the inconvenience you experienced and would like to personally address your issue. Please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Highlands Ranch, Colorado
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 March 2014 via mobile

This hotel is really nice. The staff are wonderful, the service superb, and the accommodations are top notch. We live in the Denver area and stay here as a weekend getaway! It is located in the heart of downtown which makes it very convenient for dining, theater, events, shopping and enjoying life in the city. The attention to details is fantastic. We have always had a very pleasant experience at the Crowne Plaza. You won't be disappointed.

Stayed March 2014, travelled as a couple
Helpful?
Thank Jayne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, 12 March 2014
Dear Jayne G,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed your stay with us and look forward to having you as our guest again soon.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Williston, North Dakota
1 review
4 of 5 bubbles Reviewed 2 March 2014 via mobile

I was traveling for business to the Crowne Plaza and the hotel was very nice. They had great rooms, comfy beds, and a nice fitness center. The only drawback from the stay was some loud noises due to being right next to the elevator (loud talking, noise from moving luggage, etc).

Stayed February 2014, travelled on business
Helpful?
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, 12 March 2014
Dear Chris H,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. If there is anything further we can do to make your next stay a Perfect 5, please email our Management Team at wecare@hoteldenver.net.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, Colorado
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

Crowne Plaza staff are always friendly, knowledgeable, and very accommodating, especially to IHG reward members. As a platinum member I have always been upgraded to a higher floor and to one of their suites. The suites have 2 bathrooms, a separate living room, and are located at the ends of the halls. A two block walk will take you to the free 16th Street Mall bus + convenient access to numerous restaurants + shops. During the week the concierge lounge is open for members in the am + evening.

Room Tip: Ask for upgrade if IHG reward member.
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lovesvacations66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, 12 March 2014
Dear Lovesvacations66,

Thank you for your continued loyalty to the IHG Brand! We are happy to hear that you enjoyed your recent stay at the Crowne Plaza Denver Downtown. It would be our pleasure to have you as our guest again soon.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheyenne
1 review
4 of 5 bubbles Reviewed 1 March 2014 via mobile

This hotel has everything you need as well as the great service that comes with it. This was a great experience and pleasant stay anytime I get the chance of staying in downtown Denver I will staying here again.

Stayed February 2014, travelled on business
Helpful?
Thank Juan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, 12 March 2014
Dear Juan H,

Thank you for your positive review of the Crowne Plaza Denver Downtown. We are delighted to hear that you enjoyed our central location and many great amenities! It would be our pleasure to have you as our guest again on your next trip into Denver.

Sincerely,
Crowne Plaza Denver Downtown Guest Services Specialist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
1 review
3 of 5 bubbles Reviewed 28 February 2014

Not the best CP hotel I've stayed in, but was clean, staff is very friendly, and its in a great location. If you're an IHG member and need a place to stay in downtown Denver, stay here - you will not be disappointed.

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 370JayG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Guest Relations Manager at Crowne Plaza Hotel Denver, responded to this review, 12 March 2014
Dear 370JayG,

Thank you for sharing your experience at the Crowne Plaza Denver Downtown. Your feedback is much appreciated and has been shared with our Operations Team to improve future guest experience. If there is anything further we can do to make your next stay a Perfect 5, please email our Management Team at wecare@hoteldenver.net.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Denver

Property: Crowne Plaza Hotel Denver
Address: 1450 Glenarm Place, Denver, CO 80202
Phone Number:
Region: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#16 Green Hotel in Denver
#26 Business Hotel in Denver
#35 Romantic Hotel in Denver
#38 Family Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Crowne Plaza Hotel Denver 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Denver hotel is within walking distance of Denver's downtown attractions Located in the heart of downtown Denver, the Crowne Plaza Denver is the ideal place to base your trip to Colorado's capital. Our Denver hotel was recently renovated to provide you with the most comfortable and convenient stay in the downtown area. Downtown Denver offers many attractions close at hand during your stay. The 16th Street Mall and LoDo, Denver's hip, historic, downtown district, are both just one block from our hotel. Our Denver accommodations are also close to the Denver Museum of Art. Invesco Field at Mile High, the home of the Denver Broncos, is just a few blocks away. Business travelers can enjoy our upscale Denver accommodations and close proximity to several major businesses. The Colorado State Capital, Halliburton and Qwest are all within walking distance of our hotel. The Colorado Convention Center is also only 2 blocks away. Additionally, our Denver hotel offers three floors designed with the business traveler in mind that feature quiet hours and upgraded amenities. Plan a meeting with us at our downtown Denver hotel and take advantage of over 7,000 square feet of meeting space. Our hotel sales team is committed to helping you plan the best possible meeting during your stay. Stay with us in the Mile High City! ... more   less 
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Also Known As:
Crowne Plaza Denver
Denver Crowne Plaza

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