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“Great location”

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Crowne Plaza Denver
Ranked #55 of 160 Hotels in Denver
GreenLeadersBronze level
Reviewed 15 July 2014

Three nights here in the Crowne Plaza Denver Downtown just didn't seem like enough to explore Denver as fully as we'd liked, but the hotel was in a fabulous location to allow us to maximise our time. Aside from one bad experience with a concierge who fell way below the expected standard we can't praise the rest of the staff highly enough. The room was big enough and we had no complaints about the condition of it, the pool was quiet and again, the area well maintained - we had everything we needed for a great stay.

Room Tip: For the best views opt for as high a floor as possible
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  • Stayed: July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank EthelMC2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded 16 July 2014

Dear EthelMC2014,

We are so happy to hear that you enjoyed your stay with us and we appreciate your feedback. We apologize for the inconvenience you experienced with our concierge and I can assure you the issue has been addressed. Please come back and stay with us again soon!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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691 - 697 of 1,605 reviews

Reviewed 14 July 2014

This was my second visit in 12 months, both times for the purpose of vacation and attending Cardinals' games against Rockies. Good location. Facility is older, but still serviceable and maintained. Two members of the staff remembered my partner from prior visit - a nice touch. We were offered a room upgrade upon check-in and they negotiated the price of the upgrade downward when I balked. I was satisfied with all aspects of the stay. Location of the hotel is reasonable for Coors Field because of the shuttle busses on 16th Street. Notable new downtown Denver attractions since 2013 are the legal retail pot stores - fascinating.

  • Stayed: June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded 14 July 2014

Dear John B,

We are so thankful for your feedback and for continuing to stay with us when you come to Denver! We appreciate our guests and we work very hard to make you feel comfortable, we are glad that we were able to accomplish that during your stay. Come stay with us again soon!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

Upon checking into this hotel, very friendly staff, we went to our room to find that the carpet was soaking wet. We called housekeeping and reported it. We waited about 45 minutes and nobody came, so my wife and I returned to the front desk to tell them that the carpet was wet. They informed us that maintenance had just checked our room and verified that the carpet was wet and the source seemed to be the room nextdoor. They upgraded us to a suite. The beds were comfortable, the room was spacious, the mini fridge didn't work well, but we didn't need it. The location is right down town with plent to see and do. Their were many restaurants and the one in the hotel was wonderful. A great hotel but a little pricey. There are many things to do within walking distance.

Room Tip: This hotel has 24 floors. The higher the floor the beter the view especially if you can get a room o...
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  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Edward R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded 14 July 2014

Dear Edward R,

We appreciate your feedback of your recent stay with us! We apologize for the inconvenience you experienced during your stay with us, unfortunately these issues happen, but we are glad that our staff was able to get you in a new room and help you feel comfortable. We look forward to your next stay with us!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

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Reviewed 13 July 2014

While the hotel is located in walking distance of most attractions downtown, the hotel is old and the rooms are small. Also hotel staff smoked by the entrance to the hotel and rode the elevator which caused long waits for the elevator. I would not stay there again

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
2  Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded 14 July 2014

Dear John M,

We appreciate your feedback. Our building is 40+ years old, but we are constantly making improvements to our property to enhance your stay. We apologize that you experienced some discomfort with people smoking out front of the hotel; I can assure you that our staff has been instructed not to do so in public. Please email us at wecare@hoteldenver.net if you have any other concerns, thank you!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

We had an awesome stay at the Crowne Plaza hotel during the 4th of July weekend. The hotel is in a great location about a block from Denver's famous 16th street. Furthermore, as a Platinum member, you get free parking! While Denver parking may not be as expensive as NYC or SF, parking is still over 20 bucks a night in downtown Denver.

As a Platinum member, at checkin we received a complementary upgrade to a corner suite. The room is a little dated, but it was still in pretty good condition. The hallways are a little dated as well and are very low, but overall the hotel is in excellent shape. Furthermore, we also received 2 free drinks as well!

The only thing that was missing was the fact that the lounge on the top floor isn't open on weekends for breakfast. Overall it was an excellent stay and I will try to stay at this hotel again in the future!

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank xfactor85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded 14 July 2014

Dear xfactor85,

We appreciate your feedback as well as your loyalty to the IHG brand! With our property being over 40 years old we are constantly making improvements to enhance your stay. With a lower occupancy throughout the weekends, we do not serve breakfast in the Concierge Lounge, but you are most definitely welcome to hang out in there. Please come stay with us again soon!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

We stayed at this hotel for a wedding we were attending and didn't really know what to expect. All the hotels were over $300/night (4th of July weekend) in downtown Denver and we didn't really want to spend that much for a hotel. We cashed in our IHG points and stayed here for two nights with our Platinum awards. We were treated so nice by the concierge and the lady who checked us in. She put us on the 18th floor and we had a great and comfy king size bedroom. Everything was clean and you couldn't really hear anybody in the halls like some hotels. Unfortunately they do have the wall unit ventilation system that can be quite loud at times when trying to sleep. Other than that I wouldn't complain about anything with this hotel. They even gave us complimentary parking ($27.00/night) for being a platinum awards customer and some more bonus points for staying with them. Plus, they had free wi-fi for all guests and a nice pool area. They just need a bar or something that sells beverages in their pool area.

On our way out we grabbed a bagel and some water at their little hotel Starbuck's and the gentleman working on the Sunday morning was so energetic and polite. It is a little ways away from the ball park but if you don't mind a 15-20 minute walk or getting a pedi-cab it is still a great location.

I would definitely come back and stay at this hotel.

  • Stayed: July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank spicytravelasian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded 14 July 2014

Dear spicytravelasian,

We appreciate your loyalty to the IHG brand and we are very thankful for your feedback of The Crowne Plaza Denver Downtown! Our staff works very hard to make guests feel at home and we are glad they were able to do that for you. Our pool is a great place to relax and we apologize that we didn't have it staffed with a server that day. For future reference, you can definitely call room service to order drinks and food at the pool. Please come stay with us again soon!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 July 2014

We had a fantastic experience at the Crowne Plaza Hotel Denver. The location was great, very convenient walking distance to the Convention Center, restaurants, nightlife, shops and more.

During the summer, be sure to relax at the rooftop pool. It featured a beautiful view, modern and comfortable seating, and they threw a pool party with a DJ one day!

The room was spacious and well-equipped (we had a suite compliments of our IHG Platinum Status - get the credit card!). We also enjoyed the lounge. The only negative we experienced was a somewhat dodgy wifi connection. Our stay was for two weeks and it really began to feel like home.

Room Tip: Ask for a high story
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  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank Mary Kathryn T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPDenver12, Manager at Crowne Plaza Denver, responded to this reviewResponded 14 July 2014

Dear Mary Kathryn T,

We appreciate your loyalty to the IHG brand and we are so thankful for your feedback! We are glad that you felt comfortable during your extended stay with us and that you were able to enjoy our location and our pool! We apologize that you experienced some inconsistency with the internet connection and we hope it improved during your stay. Come stay with us again soon!

Sincerely,
Kady
Marketing & Branding Manager
Crowne Plaza Denver Downtown

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Denver

Address: 1450 Glenarm Pl, Denver, CO 80202-5030
Phone Number:
Region: United States > Colorado > Denver > Central Business District , Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Green Hotel in Denver
#26 Business Hotel in Denver
#35 Romantic Hotel in Denver
Price Range: £67 - £247 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Denver 3.5*
Number of rooms: 364
Official Description (provided by the hotel):
Denver hotel is within walking distance of Denver's downtown attractions Located in the heart of downtown Denver, the Crowne Plaza Denver is the ideal place to base your trip to Colorado's capital. Our Denver hotel was recently renovated to provide you with the most comfortable and convenient stay in the downtown area. Downtown Denver offers many attractions close at hand during your stay. The 16th Street Mall and LoDo, Denver's hip, historic, downtown district, are both just one block from our hotel. Our Denver accommodations are also close to the Denver Museum of Art. Invesco Field at Mile High, the home of the Denver Broncos, is just a few blocks away. Business travelers can enjoy our upscale Denver accommodations and close proximity to several major businesses. The Colorado State Capital, Halliburton and Qwest are all within walking distance of our hotel. The Colorado Convention Center is also only 2 blocks away. Additionally, our Denver hotel offers three floors designed with the business traveler in mind that feature quiet hours and upgraded amenities. Plan a meeting with us at our downtown Denver hotel and take advantage of over 7,000 square feet of meeting space. Our hotel sales team is committed to helping you plan the best possible meeting during your stay. Stay with us in the Mile High City! ... more   less 
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Also Known As:
Denver Crowne Plaza

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