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“Outstanding experience!” 5 of 5 bubbles
Review of Courtyard Denver Downtown

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Courtyard Denver Downtown
Ranked #54 of 154 Hotels in Denver
Certificate of Excellence
GreenLeadersSilver level
Denver, Colorado
1 review
“Outstanding experience!”
5 of 5 bubbles Reviewed 24 August 2011

The hotel management was a pleasure to work with, The regional sales manager accommodated our large group and was able to facilitate the requests that we had for our stay. I have spent many nights in Marriott properties, this was the best experience I have had to date. I will always stay at this property when in town. I highly recommend that you do the same.

  • Stayed August 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Frequent_Traveler760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceMgr, Hotel Manager at Courtyard Denver Downtown, responded to this review, 19 September 2011
Thank you for sharing this wonderful review. We appreciate your business and loyalty to Marriott and are always more than happy to accommodate your large group. Thank you for thinking of us as we know that you have many hotel options here in Downtown Denver. We look forward to hosting your group the next time you are here.
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735 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (191)
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English first
Knoxville, Tennessee
Level Contributor
313 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
3 of 5 bubbles Reviewed 22 August 2011

This reveiw is late. I just found my notes and thought I need to warn people about room 608. My husband and I stayed here one night in December to see the Christmas lights on 16th street. Valet was very nice. Check-in was quick but I was not given the chance to ask any questions about the hotel (was my first visit). When we arrive in the room it was cold. The room was clean but the carpet was badly stained with orange spot near the bed and dark black stain ouside the bathroom near the entryway. The hotel was updating rooms, so maybe the carpet was going to be changed? The bathroom was clean but did not have any heat. The sink had a clog and drained very slow. The shower was very nice. The bed was on the firm side. Now when we got ready to sleep we heard a noisy hum in the wall behind the bed and could feel the floor vibrating between the entrance and bathroom. We think the hotel main HVC system was above this room. My husband had ear plugs on and stil had a hard time sleeping. We had a very nice breakfast at the restaurant inside the hotel. We will give this hotel another try when we return to Denver becasue we liked the locaton and the hote but will avoid room 608.

  • Stayed December 2010, travelled as a couple
    • 1 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Candace71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceMgr, Hotel Manager at Courtyard Denver Downtown, responded to this review, 19 September 2011
Thank you for taking the time to post this review about the Courtyard by Marriott Denver Downtown. Since your last stay, our rooms have been completely renovated and this includes the guest room carpet as well as entirely brand new comfortable beds. We are looking into possible temporary and long term solutions to avoid any noise issues in Room 608. Thank you for bringing this to management’s attention as this will allow us to make necessary improvements. I hope you enjoyed your Christmas vacation here at the Courtyard by Marriott and we hope to have you back with us again this year.
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Colorado Springs, Colorado
Level Contributor
3 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 20 August 2011

Spent a ladies' night here (travelled up from Colorado Springs) for the Josh Groban concert at the Pepsi Center (nice short walk away) and was given a gorgeous renovated corner room on the 2nd floor -#216. We liked the fact that only keycard holders can get on the elevators as 16th St Mall does have the odd shady character! Loved the am breafast at The Rialto Cafe...wished we would have had more sleep though! The only two downsides were: the clogged sink in the bathroom (even just simply brushing our teeth was a hassle) and the A/C (although we tried to adjust it a few times) came on with a clang just about once an hour throughout the night! We would definitely stay here again but without the last two major issues!!!

  • Stayed August 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank anndfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceMgr, Hotel Manager at Courtyard Denver Downtown, responded to this review, 6 September 2011
Thank you for taking the time to post this candid feedback. I sincerely apologize that you did not get a full and relaxing night of sleep while staying here at the Courtyard by Marriott Denver Downtown. I have personally spoken with our Chief Engineer to ensure everything is in working order in room 216. I hope that you will come back and enjoy a future stay with us knowing that you will not experience these issues.
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1 review
2 of 5 bubbles Reviewed 17 August 2011

Overall the location of this hotel is great. The building itself is definitely not sound proof. You can easily here people outside the hotel late at night drinking and socializing only to get awaken by the house keeping vacuuming the room the room next store at 7. Ironically maid service neglected our room and we had to call to get more towels. Overall as a platinum marriott rewards member, I was highly disappointed. Oh, and as far as being in a safe area, be prepared for the panhandlers as you walk out of the hotel.

  • Stayed August 2011
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Cb193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceMgr, Assistant General Manager at Courtyard Denver Downtown, responded to this review, 23 August 2011
Thank you for posting your candid feedback about your stay. I sincerely apologize for the issues you experienced. What you are describing is extremely out of the norm as our housekeeping department does not typically start on rooms until well after 8am and I'm unsure as to why your room was not serviced. While we are located in a safe area, I am excited to share that two additional full time police officers have been hired in Downtown Denver to focus their time specifically on the 16th Street Mall.

We absolutely value your loyalty as a Platinum Elite Marriott Rewards member and I want to ensure these issues do not happen again. Please contact me personally at your earliest convenience so that we can discuss your past visit and hopefully plan your next.
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West Granby
Level Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 17 August 2011

We have stayed in two adjoining rooms for the past 4 summers on our way into or out of Denver for summer vacation. The Courtyard is very convenient for exploring downtown Denver. The hotel overlooks the 16th Street pedestrian walk. You have to pay for parking, but it is safe, off-street private lot. Staff has been friendly and helpful. Our car was warmed up and waiting for a 0400 departure to airport. Rooms are big, recently updated, and clean. Good Indian restaurant and breakfast/diner just around the corner.

  • Stayed August 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ScottEmmaLee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceMgr, Assistant General Manager at Courtyard Denver Downtown, responded to this review, 23 August 2011
Thank you for choosing to stay at the Courtyard by Marriott and for sharing these comments about your stay. I'm so glad we have been able to accommodate your request for adjoining rooms each time you have stayed with us. Denver is such a beautiful city to explore and I'm delighted you were able to take advantage of your time here. We hope to see you again during your next summer vacation.
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Sacramento, California
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 August 2011

We stayed during the 4th of July weekend. This was a great place and we were very happy with the accommodations and service. There was a little something for all the family. The rooms were clean and roomy. We had a great view of the 16th street mall. The kids were able to wander about on their own. There was plenty of security on the mall. We were surprised to find an outdoor movie viewing behind the clock tower. Families were sitting in lawn chairs and blankets watching a movie on a big TV screen. In the warm summer evening it was wonderful. There are plenty of restaurants and shops for whatever you may need or feel like enjoying. There was a small mall toward one end and a theater. Coors Field is within walking distance. All the other amenities mentioned by other reviews are there and very convenient. We will definitely stay here again when visiting Denver.

  • Stayed July 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Fr8ndly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceMgr, Assistant General Manager at Courtyard Denver Downtown, responded to this review, 6 August 2011
Thank you for sharing comments about your recent stay over the holiday weekend. The Courtyard by Marriott Denver Downtown has so much to offer our guests traveling with families. If you ask our guest service team, they can provide parents with a list of kid-friendly restaurants and activities within walking distance of our hotel. We also have board games available to borrow in the hotel lobby. Thank you for choosing to stay with us. We hope to see you soon.
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Sydney
Level Contributor
138 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 bubbles Reviewed 30 July 2011

Positioned on the 16th Street Mall, the Courtyard Marriott is in a great central downtown location. Rooms are basic but the bed quality/sleep was excellent. Flat screen TV. Bathrooms are tidy and functional. Lobby provides complimentary coffee in mornings. Starbucks also adjoins hotel, as does a popular local restaurant (great for weekend brunch).

  • Stayed July 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MangoRacin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestServiceMgr, Assistant General Manager at Courtyard Denver Downtown, responded to this review, 6 August 2011
Thank you for taking the time to post your review of the Courtyard by Marriott Denver Downtown. The popular local restaurant you are referring to is the Rialto Café. In addition to their weekend brunch, they serve an excellent breakfast, lunch and dinner.
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Additional Information about Courtyard Denver Downtown

Property: Courtyard Denver Downtown
Address: 934 16th St., Denver, CO 80011
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Denver
#16 Family Hotel in Denver
#29 Romantic Hotel in Denver
#35 Business Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard Denver Downtown 3.5*
Number of rooms: 177
Official Description (provided by the hotel):
Our boutique-style Courtyard by Marriott Denver Downtown hotel is ideally located on the famed 16th Street Mall, just 4 blocks from the Colorado Convention Center and close to the best restaurants, attractions and shopping in the city. Visit the Pepsi Center, Coors Field, Larimer Square, Denver Pavilions and the Denver Center for the Performing Arts. Our Denver downtown hotel's stylish rooms and suites feature first-rate amenities, including luxury bedding, microwave, and mini refrigerator. We are housed in a beautifully renovated historic building, and offer distinguished meeting space ideal for corporate gatherings. Guests are invited to enjoy our fitness and business centers, and free Wi-Fi throughout the hotel. Be sure to visit our on-site restaurant, Rialto Cafe, offering award-winning cuisine. The Courtyard Denver Downtown hotel delivers comfort, convenience and style! ... more   less 
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Also Known As:
Courtyard By Marriott Denver Downtown Hotel Denver
Denver Courtyard
Denver Marriott

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