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Residence Inn Denver Downtown
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Reviews (496)
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Reviewed 26 August 2013

The location, staff and rooms of the Residence Inn Denver Downtown made it a very pleasant weekend for our family visit. The vast selections of the daily breakfast were a treat, as we didn't have to bother with going to a restaurant for breakfast. The in-room kitchen was certainly handy and added to the convenience of a nice room, superb location and great pricing for our 4 day visit. We will definitely stay there again.

  • Stayed: August 2013, travelled with family
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Thank Mona S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey W, General Manager at Residence Inn Denver Downtown, responded to this reviewResponded 28 August 2013

Mona S,
Thank you for taking the time to review our hotel! We are so happy that you enjoyed your stay enough to make our hotel your first review on Trip Advisor!!! Our hotel is in a great location that continues to improve as our local neighborhood adds great restaurants, brew pubs and boutique shops. Thank you again for taking the time to share your experience. See you next time you are in the area!

Casey and the entire Residence Inn Team

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Reviewed 20 August 2013

The hotel is in a great location (we were in town one night to see the Rockies play before heading to the mountains) as we were in walking distance from restaurants and the ballpark. The staff was courteous and helpful. The room was clean and comfortable.The bed was a little harder than I am used to, but I still had a good night's sleep. Breakfast was pretty good - the food went quick on a Sunday morning so I missed out on the biscuits (bummer). Would definitely stay here again.

  • Stayed: August 2013, travelled as a couple
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Thank Tanya003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey W, General Manager at Residence Inn Denver Downtown, responded to this reviewResponded 21 August 2013

Tanya003,
Thank you for the great review! We all appreciate you taking the time to share about your stay with us. We have a great location for all of the downtown Denver attractions, restaurants, and businesses. Hopefully you enjoyed the Rockies game and the beautiful Rocky Mountains!

We look forward to seeing you again on your next trip to Denver!

Thank you,
Casey and the entire Residence Inn Denver Downtown Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2013

Very clean and friendly property. I spent 10 days here while on a business trip, it is well located to enjoy the downtown, as well as to hop on the highways to travel.

Breakfast is nice and the room filled with families about to venture out for the day, I liked that aspect because it made me feel like I was home before venturing out on a day of business. If you do not like that environment, I would not suggest this property, but if you are like me, you will find it a lot of fun.

The rooms are very typical to a Residents Inn, clean, great kitchen, and in good repair.

Be careful if booking with a site like Expedia, we had a friend that thought he was booking here, and the hotel has an arrangement (when over booked) to roll customers into nearby property. The Ramada Inn. This property is so bad, I have to wonder how the city of Denver inspectors allow it to remain open. We checked our friend out the next morning and (due to lack of hotel space in Denver) relocated him to the Marriott Courtyard in nearby Golden, CO. If I were writing about this property, it would receive in excess 5 stars. Beautiful hotel, very business centric....

Either way, just be carful when booking, this hotel is a fun stay.

Room Tip: Family-centric environment, all rooms are great, quiet, and nice.
  • Stayed: August 2013, travelled on business
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Thank Dennis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey W, General Manager at Residence Inn Denver Downtown, responded to this reviewResponded 19 August 2013

Dennis S,
Thank you for the nice review. We are so happy that you and your family had a great stay with us. Our hotel is a great home base for families traveling to Denver and wanting to explore the entire Front Range. The summer season does bring a lot of families to our hotel and all of the families fill our hotel with a bunch of energy and fun. We have even had families become travel friends, after they met during our breakfast or at our pool!

I would like to speak with you about the experience that your friend had. While we do experience overbooking from time to time, we only relocate guests to comparable hotels and the local Ramada is not a hotel that we use. So please if you could contact me personally at the hotel and provide some additional information concerning this situation, it would be greatly appreciated!

Thank you again for the great review and for choosing the Residence Inn Denver Downtown!
Casey and the entire Residence Inn Denver Downtown Team

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Reviewed 15 August 2013

We stayed here for a week during our family vacation. It is only a mile or two from downtown, and they have a shuttle that will take you anywhere within a 3 mile radius. The shuttle departs at the top of every hour until 10 pm, and when you are ready to come back, give them a call and they will pick you up. Very convenient. That means free transportation to Elitch Gardens amusement park, the Downtown Aquarium, Coors Field, Mile High Stadium, etc... All the drivers were very nice and helpful with suggestions on what to do and where to go.

We had a 2nd floor room. Very spacious, with an upstairs loft bedroom. It was almost like living in a modern apartment unit, with granite countertops, stainless steel appliances, etc. And the unit is clean as well, and the housekeeping staff did an adequate job, although they did forget to lock our door on one occasion.

The daily breakfast was very good. Every day they had something different and it was always fresh. The staff was great, especially the front desk personnel. They were always willing to help us out.

My only issue with this hotel was the spotty wi-fi coverage. It would always bounce in and out, making Internet surfing very difficult. That problem prevented me from giving them 5 stars. Overall though, we had a good experience and we would recommend this hotel.

  • Stayed: August 2013, travelled with family
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Thank MMBC12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey W, General Manager at Residence Inn Denver Downtown, responded to this reviewResponded 19 August 2013

MMBC12,
Thank you for the great review!!! We truly appreciate your taking the time to share about your experience at our hotel! Our hotel has a ton of great features that help make visiting Denver easier and also will help families and business travelers save time and money. The free shuttle, complimentary breakfast and even an evening social Monday-Wednesday nights will all help stretch the dollar for any traveler. I do apologize that the internet was not consistent for you; we are looking into several solutions to improve the wifi coverage for all of our guests and those improvements should be complete within the next 60-90 days.

We hope to see you again soon. Until next time happy and safe travels!

Thank you again for the great review and for choosing the Residence Inn Denver Downtown!
Casey and the entire Residence Inn Denver Downtown Team

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Reviewed 13 August 2013

Arrived at the hotel very late. The hotel was okay nothing to rave about. We were given a handicap room but thought nothing of it until we wanted to take a shower in the roll in shower. Water all over the entire floor and didn't even shower. The manager transferred us to another room after displaying total frustration with their answers. Unfortunately because we did not book the room directly with the hotel, they could not compensate us which I was not happy about. Probably will not choose this property again the next time we visit Denver.

  • Stayed: July 2013, travelled with family
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Thank jazzyW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Casey W, General Manager at Residence Inn Denver Downtown, responded to this reviewResponded 19 August 2013

jazzyW2013,
I am sorry to hear that you did not enjoy your stay with us. Our goal is to ensure every guest leaves happy and rested. We do have several accessible suites with roll in showers to accommodate our all of guest’s requests, and these rooms are built to the local building codes and in accordance to federal regulations. We do realize that this set up is not ideal for all of our travelers and apologize for the inconvenience that this caused you, but I am happy that we were able to get you another room once the request was made. I hope that the second room was to your liking and that you would stay with us again in the future.

Thank you again for staying with us at the Residence Inn Denver Downtown!
Casey and the entire Residence Inn Denver Downtown Team

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