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Kimpton Hotel Monaco Denver
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Reviews (1,507)
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All reviewswine hourpanzano restaurantmonte carlo suitehappy hourstreet mallyoga matwine receptioncomplimentary winemini barattached restaurantvalet staffking bedvalet parkinglarimer squarethe location is perfectcoors fieldheart of downtown
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Reviewed 16 October 2013

Stayed here for one night on a business trip and wish I could have stayed longer. The service was very friendly, the room lovely and the lobby was pleasantly busy and welcoming. My only negative comment is that there is no coffee maker in the room so you must go down to the lobby to get your coffee in the morning. The coffee is good but it would have been nicer to have a coffee maker in the room.

Room Tip: Make sure to sign up to be a member of the hotel's loyalty program - very nice perks such as a coupon for the mini-bar!
  • Stayed: October 2013, travelled on business
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Thank skdaisysmith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Services_Mngr, Assistant Guest Services Manager at Kimpton Hotel Monaco Denver, responded to this reviewResponded 19 October 2013

Dear Valued Guest,

Thank you so much for writing a review about your stay with us. We really appreciate your time!

We are so happy to hear your enjoyed your stay with us. Next time you are here, let us know you would like a coffeemaker in your room! We do have them available, but upon request only, so we are more than happy to provide one.

Best Regards,
Lauren Cox
Assistant Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

Stayed at this hotel for a long weekend away. Overall, our stay was great! Location very close to convention center, restaurants, shops, and bars. The restaurant (Panzano) was excellent. Guest services were always extremely helpful and kind. I love the added touch of a pet goldfish for the stay. I'm a devoted Kimpton hotel fan and look forward to staying at their properties. The one reason I am not giving this location 5 stars is because I thought the room lacked some of the Kimpton style that other hotels exhibit. Room décor, size, and bathroom were nice, yet not unique.

  • Stayed: October 2013, travelled as a couple
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Thank Heather R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Services_Mngr, Assistant Guest Services Manager at Kimpton Hotel Monaco Denver, responded to this reviewResponded 18 October 2013

Dear Valued Guest,

Thank you so much for writing a review about your stay with us. We really appreciate your time!

We're so happy to hear you enjoyed your long weekend with us. It is also great to hear that you enjoyed our award-winning restaurant, Panzano while you were here!

We hope you'll be back again to stay with us soon!

Best Regards,
Lauren Cox
Assistant Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013

I stayed (with 3 other people) for the Great American Beer Festival this past week. I love Hotel Monaco (stayed in the Portland one) and was satisfied with the stay. We were allowed to check in quite early and the staff was very helpful. Room 615 was very large and had a great view. The price was a touch expensive but we were so comfortable, it was worth it.

  • Stayed: October 2013, travelled with family
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Thank iheartcoheed129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Services_Mngr, Assistant Guest Services Manager at Kimpton Hotel Monaco Denver, responded to this reviewResponded 18 October 2013

Dear Valued Guest,

Thank you very much for writing a review about your time with us at Hotel Monaco. We really appreciate hearing from you!

We're glad to hear you enjoyed the GABF and were able to spend some relaxing time here at the hotel. 615 is one of our favorite rooms!

We hope you'll think of us the next time your travels bring you to the Denver area, and we look forward to seeing you again.

Best Regards,
Lauren Cox
Assistant Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

I have stayed at other Kimpton hotels with better experiences than this one. The hotel is very close to the 16th Street Mall but also on the edge of where many of the homeless hang outs are in Denver. I realize the hotel cannot control the number of beggars on the street but there are many in the city which I was unaware of. There is no room service until 6:30 a.m. If you are there for business and wanting coffee you will have to wait or remember to request a coffee pot. The elevators made a little too much noise for comfort. However, the pros are as usual with all Kimpton hotels: friendly staff, clean rooms, make-up mirrors for us ladies and unique décor.

Room Tip: Request a room facing the street; otherwise you could be facing another room window.
  • Stayed: October 2013, travelled on business
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Thank Joyforlife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Services_Mngr, Assistant Guest Services Manager at Kimpton Hotel Monaco Denver, responded to this reviewResponded 18 October 2013

Dear Valued Guest,

Thank you for taking the time to write a review about your experience with us. We appreciate hearing both the good and bad from our guests.

We are sorry to hear you had a problem with your in room dining experience. Our kitchen does not open until 6:30 AM during the week, so we are unable to provide a full breakfast until that time, but we do have 24/7 service available. Next time you are with us, please let our team know when you would like coffee delivered to your room, and we can make that happen, regardless of the time.

Please let me know if you would like to discuss your stay further. My email address is Lauren.Cox@hotelmonaco.com.

Best Regards,
Lauren Cox
Assistant Guest Services Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2013

Stayed here on business in 2013. Would have stayed elsewhere but had to stay here as this was a last minute trip and most places were booked.
Pros: Convenient location / decent bed / had availability despite most "5*" hotels being booked up those days / very helpful concierge
Cons: Really did not like the room - one small window / non-smoking room smelt of cigarette smoke / room service was poor / cleanliness could have been better

  • Stayed: January 2013, travelled on business
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Thank Manto_AR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guest_Services_Mngr, Assistant Guest Services Manager at Kimpton Hotel Monaco Denver, responded to this reviewResponded 13 October 2013

Dear Valued Guest,

Thank you for writing a review about your stay with us. We appreciate hearing both the good and bad from our guests.

We are sorry to hear that you were let down during your time with us. Please let me know if you would like to discuss you stay further. My email address is Lauren.Cox@hotelmonaco.com.

Best Regards,
Lauren Cox
Assistant Guest Services Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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