I love staying at the Monaco hotels and would rate them all as 5 star. Well located, great staff, clean, nice decor, and excellent restaurants. The one and only beef I have with the hotels is the way they make the beds. They are a lot better to look at than sleep in.
The beds appear perfectly made, clean, and crisp ... until it's time to get in one for the night, where upon you must pull out the cover from between the mattresses along with all the sheets, (which are not fitted by the way). After remaking the bed you find out an hour or two into the night that the bottom sheet is too short and begins to ride up into a wrinkly and disturbing mess around your feet, thus making for a less than relaxing sleep experience.
I have written reviews and sent letters to customer service, but to no avail. Still and all I love the hotels, so I will suffer on through sleepless nights, but I will never give up the fight for bed perfection.
- Room Service