If there were rankings for top hotel bell staffs, it would be hard not to put the Hotel Teatro bellmen near the top of the list. They were down to earth in a snooty area, quick with suggestions or instructions, seemed to have eyes in the back of their heads to get the door when you are coming out, remembered our names, and were very professional and clean cut.
The highlight for is were the several rides we took in the courtesy car, a 2014 Cadillac Escakade, to our conference about a mile away. The bellmen would jog to beat us to the car doors to let us in. The car only travels up to a two mile radius and cannot be reserved, but we never had trouble getting a ride when we needed one. The bell staff never seemed to have their hands out for gratuities and several times we had to ask them to come back to get a tip. It was refreshing to get top notch service in an era when service is a dying art.
We had two rooms. In one, we had a lot of trouble with the complimentary Internet....the other room had no problems at all. Both rooms were the same rate type, yet the second floor room had a TV in the bathroom.....the sixth floor room did not. If you want to soak in the oversized bathtub, you may want to ask for a room with a bathroom TV. We were bummed that you had to go to the front desk to get ice or be stuck tipping a dollar or two for a bellman to bring some up.....no ice machines on any floor.
The room was very clean, but the layout is awkward. Of course, the building was converted into a hotel so it is not surprising that the layout is limited. The TV was rather small so it could fit into the entertainment center cabinet. There is significant movement in the water pipes and our caulking was broken where the pipe came out to the toilet.....which was sort of an eyesore in such a nice hotel. The overhead shower was okay, but could have used more pressure. Our two rooms were both facing 14th Street and were pretty noisy. Valet parking ran us $29.00 per day with in and out privileges and was well worth it.
The hotel is close to everything related to entertainment. The multi-theatered Denver Performing Arts Center was two blocks away, the Comedy Works was two blocks away and the Convention Center was three blocks away. The Pepsi Center was about a half mile away and was within walking distance. Larimer Square is sensational and was one block over. The Kevin Taylor Restaurant looked pretty empty the whole time we were there and it looked like it would be hard to eat a meal for less than $60.00 per person. With so many other budget friendly restaurants in the area, we decided to pass on the hotel's top eatery.
The hotel is right across the street from the Four Seasons Hotel and the downtown area is very vibrant and busy late into the night. Any of the issues mentioned in this review would not be discussed for a two star hotel.....but when you are in a 4.5 star hotel, expectations are high. Even though there are a few minor issues, the hotel was a very good value. We would go back just to be spoiled by the bell staff.
- Official Description (provided by the hotel):
- Upscale, highly regarded business and leisure hotel in downtown Denver, centrally located within two blocks of the Colorado Convention Center, financial district, Denver Center for the Performing Arts, Larimer Square shopping and dining district, as well as the LoDo entertainment district. We pride ourselves on offering the personalized service that keeps our guests coming back. Ideal for business travel, a weekend downtown, romantic getaway, or celebrating any special event, Hotel Teatro is happy to be your "home away from home!" ... more less
- Reservation Options:
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- Also Known As:
- Teatro Hotel Denver