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“Great Hotel”
Review of Hotel Teatro

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Hotel Teatro
Ranked #33 of 159 Hotels in Denver
Certificate of Excellence
Reviewed 14 December 2013 via mobile

My wife and really enjoyed our stay at Teatro. The staff was friendly and attentive, the room was big and comfortable, and the location downtown can't be beat. We dined with friends at Kevin Taylor, and were treated to an outstanding six-course tasting menu. Great hotel all around.

Stayed: December 2013, travelled as a couple
1  Thank Mustang97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeatroRoomsDirector, Front Office Manager at Hotel Teatro, responded to this reviewResponded 16 December 2013

Hello,

Thank you for taking a quick moment to let us know how much you enjoyed your stay at our hotel!

Respectfully,

Matt McCrary
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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661 - 667 of 1,239 reviews

Reviewed 13 December 2013

My corporate rate at the Teatro was only $164 per night, and I had a nice, modern and comfortable room with a large bathroom. Service was excellent, and my two room service meals were first rate. I would return.

Stayed: December 2013, travelled on business
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeatroRoomsDirector, Front Office Manager at Hotel Teatro, responded to this reviewResponded 16 December 2013

Mark P,

We are glad you enjoyed your stay and look forward to seeing you again in the future. Thank you for taking a moment to let us know your thoughts.

Respectfully,

Matt McCrary
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2013

Beautiful, glamorous hotel! Excellent customer service, just wonderful!! We had such a wonderful stay here and they were so accommodating with a complimentary microwave in our room and very friendly staff! Thanks so much!!!

Room Tip: We had the deluxe corner king room and loved it!
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  • Stayed: December 2013, travelled as a couple
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Thank Julie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeatroRoomsDirector, Front Office Manager at Hotel Teatro, responded to this reviewResponded 16 December 2013

Julie V,

We are happy to hear that you had a wonderful stay. We look forward to seeing you in the future!

Respectfully,

Matt McCrary
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 December 2013

My girlfriend and I returned from an extended weekend trip to Denver -- and although our 5 nights were split between two different hotels, the time spent at Hotel Teatro was the highlight.

The tone was set from the get-go during my time on the phone and via email with Brandon C, in the reservations department. Brandon was highly responsive, courteous and completely informed and knowledgable of the hotel and surrounding area. What stood out most about Brandon was his follow-through. Within 48 hours of being back home, I received a personalized post-stay email from him checking in on how I enjoyed the hotel and city surroundings. After the countless guest interactions that I'm sure he has each day, he still made it a point to reach out. These are the details that make me feel good about a hotel experience.

Check-in was a efficient and easy. Joseph, the concierge, made an impactful introduction and ensured that we had what we needed to begin our time at Hotel Teatro. To bring service to the next level, Joseph even reached out by telephone mid-way into our day to confirm that we were comfortable and content with the amenities and guest room. Throughout the trip, he extended the same warm and genuine service that we had come to appreciate from the first point of contact. We felt looked after and informed, almost as if Joseph was our personal concierge.

The room was well-appointed, luxurious and situated with a beautiful vantage point of the downtown area. The bathroom, sitting area and mattress/linen choices were the highlights. The location was also excellent. Within the city, we were within a short walk to great restaurants, intriguing bars and variety-filled shopping areas. We found it to be the perfect home base for our first visit to Denver. Although we didn't take advantage of the car service, it was readily available and would be useful during times of chillier weather.

Hotel Teatro will be our home away from home for future visits to Denver -- an instant favorite primarily because of it's exemplary service by seasoned professionals with a welcomed bonus of modern, fine accommodations.

Room Tip: You can't go wrong with a Deluxe Corner King room
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  • Stayed: December 2013, travelled as a couple
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Thank jpgrizzle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeatroRoomsDirector, Front Office Manager at Hotel Teatro, responded to this reviewResponded 16 December 2013

jpgrizzle,

Thank you for taking the time to write a detailed review of your stay with us. I'm glad you enjoyed your time here; I will ensure Brandon and Joseph know how highly you spoke of them.

Respectfully,

Matt McCrary
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 December 2013 via mobile

Beautiful hotel, comfortable bed, definitely above-average...but they are offering free in room Wi-Fi Internet access and to be honest the speeds are so slow that I'm going to be leaving the hotel in the morning.

it's totally unacceptable to be paying 400 bucks a night and have to wait 30 to 60 seconds for a web page to load. I understand the concept of "you get what you pay for", but the only choice is free, crappy access. No "pay for premium speed" option either. I'd rather PAY for Internet access and have it work, then have no choice but for free Wi-Fi that sucks.

My advice to management is to make the investment for some real Internet access and stop forcing your guests to leave the property pissed off.

Stayed: December 2013, travelled solo
Thank jasonpinsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeatroRoomsDirector, Manager at Hotel Teatro, responded to this reviewResponded 7 April 2014

Dear jasonpinsky,
I wanted to follow up with you on this review and let you know that we have addressed our slow internet problem by significantly increasing the bandwidth coming into the hotel (by 500%). We are seeing much better performance, and much happier guests. I hope you'll stay with us again soon so we can show you the improvements we've made!
Thank you for the review,
Jordan Murphy, Rooms Division Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 December 2013

We live about an hour away from Denver and escaped to the city for a post-Thanksgiving getaway to visit the art museum and relax for a day. It was the perfect way to spend our Black Friday...not shopping...although we could have with 16th Street Mall so close. This is a terrific location for restaurants, bars, theatre and art. All are within walking distance and the free bus shuttle on 16th Street makes it even easier.

Our stay was terrific. It is a truly pet friendly property. The staff welcomed us and our 40 lb golden retriever and made us feel at home. Unlike some hotels that claim to be pet friendly (really, they just allow pets), Hotel Teatro understands that your pet will be in the room alone sometimes, and they will make special accommodations to be sure they are comfortable and don't disturb other guests by taking them out for walks or whatever is needed.

The room had a great layout. The tiled entry was perfect for pet food and water and easily cleaned space. There was a large counter area in the entry for luggage so we didn't have to put it on the bed or the floor. I loved the lighted, magnifying make-up/shaving mirror in the bathroom. The shower was terrific, with a super-luxurious overhead or a lower-flow hand-held to choose from. Having two sinks in the bathroom made getting ready to go out extra easy. I also liked the way the TV could be pulled out from its storage area and pivoted to either the seating area or the bed.

This is our third time staying at Hotel Teatro and we have always found the staff to be friendly, helpful and knowledgeable. There is no doubt we will go back.

  • Stayed: November 2013, travelled as a couple
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Thank CiniB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeatroRoomsDirector, Front Office Manager at Hotel Teatro, responded to this reviewResponded 16 December 2013

CiniB,

We are glad you enjoyed your time with us at Hotel Teatro. We look forward to seeing you again next time.

Respectfully,

Matt McCrary
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2013

We stayed at Hotel Teatro for an extended Labor Day weekend mini-vacation this fall, 2013. The staff that met us at the curb took care of our car and luggage with an efficiency and expediency that was second to none. We were new to the Denver area, and every time we stepped to the door, they greeted us, asked if we needed any directions (we always did), and would we like the courtesy car. Frequenty we wanted to walk, they provided both directions and maps, and if we asked for any of their suggestions for anything were met with a smile and at least 3-4 suggestions for restaurants, breweries, shopping areas, etc. When we did ask for our car, the gentleman said "I will run over and get it for you" did literally run! That was a surprise, and we certainly couldn't ask for anything speedier than that. The room was wonderful, fabulous mattress (I have major back issues, along with arthritis so this is always a concern for me), and fine-textured linens. We were delighted to find that the room was equipped with a Kerug coffee-maker, with K-cups of regular, decaf and tea. Bottom line: If you want SUPERB customer care, are fussy about your mattress and linens, great downtown-Denver location, this is your hotel. Kudos to the staff. (Note: We did not utilize the spa or swimming pool due to lack of time, so I can not provide any information on either of those.)

  • Stayed: September 2013, travelled as a couple
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Thank Elaine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeatroRoomsDirector, Front Office Manager at Hotel Teatro, responded to this reviewResponded 18 December 2013

Elaine,

We are glad to hear there was so much you enjoyed about your stay. We look forward to seeing you again in the future.

Respectfully,

Matt McCrary
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Teatro

Address: 1100 14th St, Denver, CO 80202-2201
Phone Number:
Region: United States > Colorado > Denver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#15 Business Hotel in Denver
#17 Luxury Hotel in Denver
#17 Romantic Hotel in Denver
#21 Family Hotel in Denver
Price Range: £148 - £473 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Teatro 4.5*
Number of rooms: 109
Official Description (provided by the hotel):
Upscale, highly regarded business and leisure hotel in downtown Denver, centrally located within two blocks of the Colorado Convention Center, financial district, Denver Center for the Performing Arts, Larimer Square shopping and dining district, as well as the LoDo entertainment district. We pride ourselves on offering the personalized service that keeps our guests coming back. Ideal for business travel, a weekend downtown, romantic getaway, or celebrating any special event, Hotel Teatro is happy to be your "home away from home!" ... more   less 
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Also Known As:
Teatro Hotel Denver

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