My wife and I came to Denver to watch our daughter play volleyball in the Colorado Crossroads tournament. We chose the Hotel Teatro because our daughter was staying with her team at another hotel and we did not want to be surrounded by teams and families of volleyball players. At check in we were told they were overbooked and asked if they could put us up at a comparable hotel for one night then come back to the Hotel Teatro for the remainder of our stay. To compensate the trouble they would pay for the first and second night of our stay. With no kids staying with us it sounded like a deal. I agreed as long as there would be a king bed waiting for us when we got back.
We were put up at the Magnolia which is a nice hotel but not on the same level of the Hotel Teatro. Room was shotty, place was full of partying kids and volleyball enthusiasts, just what we wanted to be away from. The staff there was extremely helpful though.
Back at the Hotel Teatro we explained the Magnolia was in no way comparable to the Hotel Teatro. The staff apologized and promised to make it up to us. Got to our room and there was a Queen bed, not a King. Now I see all of this as a problem and start to get a little pissed off. The front desk and the manager were outstanding in rectifying the situation and understanding my frustration. They took care of everything and made the rest of our stay the best it could be.
I would highly recommend the Hotel Teatro as a true first class establishment.
- Official Description (provided by the hotel):
- Upscale, highly regarded business and leisure hotel in downtown Denver, centrally located within two blocks of the Colorado Convention Center, financial district, Denver Center for the Performing Arts, Larimer Square shopping and dining district, as well as the LoDo entertainment district. We pride ourselves on offering the personalized service that keeps our guests coming back. Ideal for business travel, a weekend downtown, romantic getaway, or celebrating any special event, Hotel Teatro is happy to be your "home away from home!" ... more less
- Reservation Options:
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- Also Known As:
- Teatro Hotel Denver