The room and hotel itself is newer and nicely decorated. The bed was comfortable and the bathroom was up to date. The best part is that the hotel is only a few minutes away from the airport. I had a 8am flight and we left at 6:30am to get to the airport. We were there in moments. Parking is free and plentiful. There are also a couple of restaurants close to the hotel.
As my title states, I would have given the hotel a very good rating however the service is lacking. The young lady at the front desk expressed little to no interest in helping us check in. There is another Holiday Inn directly in front of the Holiday Inn Express. When we arrived I wasn't sure I was at the correct hotel and I asked her to look us up. I got the feeling I was inconveniencing her..... and when we asked her to look up our Gold account we got the same response....
There is free internet at the hotel which is nice. We weren't given the passcode at the front desk and when we called down to get the code we got a similar response to our front desk experience.
If it weren't for the convenient location we probably wouldn't stay here again.
- Official Description (provided by the hotel):
- Welcome to the newest hotel near Denver International Airport, the closest hotel to DIA/(DEN). With convenient access to I-70, I-470 & I-25, the Holiday Inn Express and Suites Denver Airport has been designed to make your travel experience pleasurable and hassle free. Guests will enjoy our complimentary shuttle service, dining options, as well as on site car rental conveniently located at our front desk. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet served daily, 100% smoke free facility, indoor pool and whirlpool, enhanced bath collection, business center, fitness area, wired and wireless high-speed Internet access. Our opportune location provides our guest with access to many Denver area attractions such as, Coors Field, Invesco at Mile High, Pepsi Center, Denver Coliseum, Colorado Convention Center, Denver Center for the Performing Arts, Red Rocks Amphitheater, Bandimere Speedway, 16th Street Mall, Denver Museum of Nature and Science, Denver Zoo and the Denver Art Museum. ... more less
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- Also Known As:
- Holiday Inn Express Denver Airport Hotel Denver