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“Over Priced” 3 of 5 bubbles
Review of Holiday Inn Express Denver Airport

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Holiday Inn Express Denver Airport
Ranked #74 of 154 Hotels in Denver
Pueblo West, Colorado
Level Contributor
474 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
“Over Priced”
3 of 5 bubbles Reviewed 14 June 2014

We've stayed here several times before and I am a IHG Rewards Member. I felt that this facility is overpriced. We paid $157 (with Tax) for a King...no small fridge or microwave. They actually wanted an additional $10 for a fridge (never heard of this option). For $89 (plus Tax) the Days Inn (a few doors down) offers a King with small fridge and microwave and also a complimentary breakfast. If you are looking for a place to spend the night...I'd think this one through. We later stayed in Totowa New Jersey and in Maryland...much better room and much better rate. I was disappointed with the IHG Chain on this visit. The Days Inn also has the Park and Fly option and uses the same shuttle.

Room Tip: Think about an adjacent property if you are on a budget.
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  • Stayed June 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Jim N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Express Denver Airport, responded to this review, 29 June 2014
Dear Jim N,

Thank you for taking the time to provide feedback on your stay. It is unfortunate the pricing structure of the hotel prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction.

Thank you again for your comments, we look forward to serving you in the future.

Sincerely,

Ben J
Case Manager
IHGCare
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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318 reviews from our community

Traveller rating
    96
    111
    75
    22
    14
See reviews for
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91
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (48)
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English first
Hudson, Ohio
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 May 2014

Book the Holiday Inn Express, Denver Airport based on positive reviews that it was close to the airport but quiet. Our room was spacious, clean bathroom with several sets of clean thick towels.
Room darkening window treatments and a choice of hard or soft pillows gave us a good nights sleep. Breakfast was very fresh and good with many choices and dining area was clean. Would not hesitate to stay there again.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TC_OH_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado Springs, Colorado
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

We book a room here to catch a red-eye flight to "somewhere" using DIA.

Due to bad weather in Dallas, our flight was cancelled by American Airlines without any warning. We didn't know until we were at Airport check in at 4:30AM...Thank goodness this Holiday Inn saved our day! I called them in a mild panic and totally exhausted with "We need a room .... NOW!" They didn't have any available but to the staff's credit, they stopped housekeeping from cleaning the room we had just left, and rebooked us in it.

They sent the shuttle to pick us up and we went back to our prior very comfortable and quiet room from the night before, to sleep most of the day.

Thank you Holiday Inn for taking care of your loyal fans!

Room Tip: Every room we have had here (and there have been many over the years) is clean, QUIET and comfortabl...
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  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Pat M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixdia, General Manager at Holiday Inn Express Denver Airport, responded to this review, 22 May 2014
Thank you for sharing about all of the great things about the hotel and all of great things we do for our guests.We appreciate your compliments.
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San Mateo, California
1 review
3 of 5 bubbles Reviewed 14 May 2014

My husband stayed here one night on business. There was toothpaste on the rug and then he noticed white stuff all over the arms of the chair and took a bath towel with hot water and wiped it off. There was no place to hang his cloths. Other than that it was ok but the room shoulod be cleaned and it wasn't. The shower head was moving needed tightening. There was calking around in the shower area not good.

  • Stayed May 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank unknown815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixdia, General Manager at Holiday Inn Express Denver Airport, responded to this review, 22 May 2014
We are very sorry that we dropped the ball with your room. I don't have any idea what happened but we will address your concerns immediately. Thank you for sharing.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
5 reviews
3 hotel reviews
4 of 5 bubbles Reviewed 13 May 2014 via mobile

As I business traveler, who is on the road 4 out of 7 days a week this place is nice. A lot of reviews Ive seen are negitive. I have been here for 4 nights in the past 2 weeks and am still satisfied. This hotel is clean, and friendly staffed. I think people that give it a bad review are expecting a trump tower type place at dollar menu prices... I digress ...Stay here if your want a good night sleep!

Stayed May 2014, travelled on business
Helpful?
Thank Snakechest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixdia, General Manager at Holiday Inn Express Denver Airport, responded to this review, 22 May 2014
Thank you for being a loyal customer and pointing out the great things about our hotel. We hope you come back and continue to enjoy it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 13 May 2014 via mobile

Stayed here for one night before an early flight. Standard holiday inn express and the staff was very friendly and helpful. Airport shuttle was on time and delivered us to airport in a timely fashion.

  • Stayed May 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Travel4Fun_DC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixdia, General Manager at Holiday Inn Express Denver Airport, responded to this review, 22 May 2014
Thank you for sharing about your stay. We hope you can come back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orting, Washington
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 7 May 2014

I made my reservation thru Hotwire and when I arrived over an hour later, they still didn't have it. Then come to find out that none of their online reservations were working in their system, as people before me and after me were having the same problem. The 2 guys at the desk - one was new? Wasn't very confident on what to do, and the other was just short and curt with everyone. Apparently it was everybodys fault their system wasn't working. Rooms were clean, beds comfortable, shower temp was picky. Parking is a chore. Since this hotel shares a parking lot with the OTHER Holiday Inn (How dumb) - you had to fight for a spot. I think I got the last one.

  • Stayed May 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Shawn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hixdia, General Manager at Holiday Inn Express Denver Airport, responded to this review, 22 May 2014
We apologize for the service you received during your stay at our hotel. We had system issues not allowing reservations to come in so we were taken back and unaware of what to do immediately. Sorry we did not handle it better.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Denver Airport

Property: Holiday Inn Express Denver Airport
Address: 6910 Tower Rd, Denver, CO 80249-6333
Phone Number:
Region: United States > Colorado > Denver > Denver International Airport
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #74 of 154 Hotels in Denver
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Denver Airport 2.5*
Number of rooms: 139
Official Description (provided by the hotel):
Welcome to the newest hotel near Denver International Airport, the closest hotel to DIA/(DEN). With convenient access to I-70, I-470 & I-25, the Holiday Inn Express and Suites Denver Airport has been designed to make your travel experience pleasurable and hassle free. Guests will enjoy our complimentary shuttle service, dining options, as well as on site car rental conveniently located at our front desk. Experience luxurious accommodations and a plethora of amenities such as a complimentary hot breakfast buffet served daily, 100% smoke free facility, indoor pool and whirlpool, enhanced bath collection, business center, fitness area, wired and wireless high-speed Internet access. Our opportune location provides our guest with access to many Denver area attractions such as, Coors Field, Invesco at Mile High, Pepsi Center, Denver Coliseum, Colorado Convention Center, Denver Center for the Performing Arts, Red Rocks Amphitheater, Bandimere Speedway, 16th Street Mall, Denver Museum of Nature and Science, Denver Zoo and the Denver Art Museum. ... more   less 
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Also Known As:
Holiday Inn Express Denver Airport Hotel Denver

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