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“Clean, conveniently located, spacious condo, and...”
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Very good
13 reviews
16th Street Mall Free Bus Shuttle
2 blocks to Colorado Convention Center
Outdoor Pool May 30-Oct 1
Lobby-24 hour Front Desk Manager  Check In -Electronic Card Access
Billiard on Club Room-Fitness Center-Pool Deck level
Club Room for Group Activities-connected to Pool Deck
24 hour 7-Eleven side of building
Denver's #1 breakfast, always. Across street from entrance
1 block on 16th Street Mall
City View
Convention Center StairMasterCize 2 blocks
Cherry Creek Bike - Blade - Jog Pathway 2 blocks
1 block to Performing Arts Center, broadway, ballet, opera
Coors Field-Major League Baseball
Pepsi Center for Sports and Concerts
Larimer Street shops and restaurants 2 blocks
Denver Museum of Art
State Capital
New Year Fireworks from Brooks Tower
Broncos Stadium
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Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Denver, Colorado

Reviews from our community

Very good - based on 13 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
English first
Unincorporated Green Garden
Reviewed 13 August 2012 for a stay in July 2012

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
A romantic getaway People with disabilities
Older travelers Luxury-minded travelers
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Cincinnati, Ohio
Level 5 Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“bait and switch”
Reviewed 2 August 2012 for a stay in July 2012
person found this review helpful

My first comment is my concern about a prior tripadvisor review that was removed from this review site. I noticed it when I was looking at options in March but its gone now. It was a negative review- I should have paid more attention to it. Since it seemed like only one negative review I didn't give it much credibility-now there should be two negative reviews.
I contacted the mgr of BrooksTower apts thru Tripadvisor in Mar and asked specific questions about the location and accommodations. I was reassured by the mgr on the info that was important to us-a west side unit with 2 beds in the 2nd bedroom. He was quite the salesman and assigned us to 29c-a unit that met our specific request. I made the reservation for a 1 wk stay and paid the deposit as requested on the dates noted in the agreement-all those receipts are noted for unit 29C . I spoke to the mgr at least 2 more times before our trip in July-both conversations were pleasant and included continual assurances the unit would be ideal for our needs. The day before our departure I recd an email that our unit assignment had been changed to unit 33J-I immediately called the mgr. It took 3 calls/messages before I was able to talk to him at which point he downplayed the change. It was a unit facing directly east and had 1 bed in each bedroom. After I told him he was wrong and needed to do something to improve the situation he told me he was just taking care of business.
We never saw 29c and can't say how it was furnished or how the electronics there worked; Unit 33J where we were has only the most basic furnishings-and while we were there the satellite TV and wi-fi didn't work until the day before we were leaving. When the mgr was aware of this he could not be located and sent a local resident to allow us to use a different unit for TV/wireless-totally inconvenient.
Finally, the day before we were departing the mgr contacted me-the wifi was working but still not the TV. In that conversation even he mentioned a lot had gone wrong and he would call to make "economic adjustment". I called him 3x over the next 2 days to work out that adjustment-but he never returned my calls. Ultimately I contacted my credit card co and charged back 1/2 of the total cost, meaning the last payment was credited back to me.
The rest of the property was old and needed updating but was clean. As the ad indicates this apt is cheaper than the nearby Marriott hotel-that's because you get so much more in terms of customer service and accommodations at a Marriott.
I wouldn't recomment this rental to anyone-

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Liked best: location
Liked least: the very poor customer service on the part of the leasing mgr
Travelling group: Teenagers
Would you recommend this hotel to a friend?   No.
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2011 for a stay in May 2011

Value Rooms
Location Cleanliness
Check-in / front desk
Travelling group: Family (extended)
Your age range 55-64
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
/ Month
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