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“Best Deal - Awesome Rooms and Service”

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AmericInn Hotel & Suites Denver Airport
Ranked #84 of 157 Hotels in Denver
Haleiwa, Hawaii
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best Deal - Awesome Rooms and Service”
Reviewed 17 July 2013

On a recent road trip through Colorado, I needed to return home to Hawaii for 2 weeks and had to leave our car. We discovered the Red Lion while searching for a place to stay that would allow us to leave a car on site while we were gone. The room rate was right and included free parking for up to 14 days with our stay. The hotel is right there with all of the other airport hotels, its very clean and spacious, the staff was very accommodating and the free airport shuttle was very prompt! The agent even upgraded our room and found us a better rate than our original reservation. Then we found out that is we use the AAA booking service to make the reservation we could have gotten an even lower rate which is great to know in the future.

Overall our experience was awesome and we would stay there again without a doubt. Great place!

Room Tip: If you have AAA, book through them to get a lower rate.
See more room tips
  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xochitl S, General Manager at AmericInn Hotel & Suites Denver Airport, responded to this review, 15 April 2015
Dear Jen H,

Thank you for taking your time to review your say with the Red Lion Inn & Suites,
Thank you for giving us the pleasure to be able to assist you, also for giving us great reviews. Also we are glad we were able to satisfy you with the parking, if you are ever in our area please don’t hesitate to give us a call,
We hope we Hear from you Soon.

Once again thank you
Xochitl Saldana
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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237 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Colorado Springs, Colorado
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 July 2013

We were treated as the most important people in the place. They offered the option of leaving our car there and taking a shuttle to the airport. This saved us so much time and money. The also provided a shuttle to pick us up when we returned to Denver 1 week later.The convenience, service and personnel make this a definite on our list for future trips. Thanks all!

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank bkwieman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xochitl S, General Manager at AmericInn Hotel & Suites Denver Airport, responded to this review, 15 April 2015
Dear bkwieman,

Thank you for taking your time to review your say with the red Lion Inn & Suites,
Thank you for giving us the pleasure to be able to assist you, also for giving us great reviews.
We hope we Hear from you Soon.

Once again thank you
Xochitl Saldana
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia
Level Contributor
38 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 28 June 2013

To begin with, I was supposed to reach Jackson, WY with a connecting flight to Chicago. Our flight to Chicago got cancelled due to some storms, so we were rerouted to Denver and had a night layover. We stayed the night at the Red Lion. We get to the hotel and I ask the young man to ensure that we have 2 queen beds since we have 2 young children. The young man, at 2AM and after such a long day, tells me that we actually booked a King room. Fair enough, I ask him if I can upgrade to a room with two queens. He gives me the most attitude and makes my family and I wait for a solid 45 minutes. On top of that, I ask him for an extra key because I wanted to get some toiletries from the 7-11 across the road since we didn't have our luggage and he denies our request.

The actual room was very spacious and was like your typical Holiday Inn, Best Western, etc. Same with breakfast. Next day, the front desk lady was very attentive and helpful.

Probably our bad luck to run into the rude young man late in the night. God knows. Overall, very mixed stay, probably won't recommend it.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank redskins2971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xochitl S, General Manager at AmericInn Hotel & Suites Denver Airport, responded to this review, 16 April 2015
Dear Redskins2971,

Thank you for taking your time to review on trip advisor,
Please accept my sincerest apologies about our front desk staff.
I can imagine how frustrated you felt. I have taken your feedback and shared it with our staff. We will make every effort so this doesn’t happen again.
If you are ever in our area please stop by at the hotel.
Hope we hear from you soon.
Xochitl Saldana
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Riverside, California
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 June 2013

FIrst, the frustration starts when the airline connection in Denver is missed...not the hotel's fault
Second, luggage didn't arrive...not the hotel's fault
Third...it is midnight by the time I arrive at the hotel...again, not the hotel's fault
Hotel is overbooked, even though the "airline reservation center" booked me a room here.
Then in walks a large group of friends...about 8 of them getting the bad news that the airline reservations systems had again oversold the hotel.
Once paperwork is all entered, there is one room left and thank goodness I got it. Not sure what happened to the group that came after me. Felt a little bad for them.
Get into my room. Bed was very comfortable and nice hot shower.
BUT....do NOT get a room by the elevator. Sooooo loud about every 20 minutes you can hear it go up or down.
Grabbed an instant oatmeal and banana for breakfast FREE and off to the airport again.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denise T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xochitl S, General Manager at AmericInn Hotel & Suites Denver Airport, responded to this review, 13 April 2015
Dear Denise T,
Thank you for reviewing Trip advisor,
I know how it is going through the airport sometimes, It can be a little crazy there. I am glad that we were able to find you a room, also I am sorry your room was next to the elevator, I am glad to hear you were able to get some breakfast before leaving to the airport.
Thank you once again for your review

Xochitl Saldana
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San francisco
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 May 2013

We stayed here cause we got some friends that we visited and we have a very early flight so we just decided to stay in a hotel which is near at the airport. The rooms are very spacious and the front desk are very helpful. Fast check in and the breakfast are nice too.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ingrid H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xochitl S, General Manager at AmericInn Hotel & Suites Denver Airport, responded to this review, 13 April 2015
Dear Ingrid H,
Thank you for taking the time to review on trip advisor,
Thank you for staying at the Red Lion Inn & Suites and I am glad to hear you had a great time in our hotel.
Xochitl Saldana
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vail
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 May 2013

Fortunately, I checked their web site, and didn't find the confirmation. Called, and ended up speaking with the manager, who found the reservation, acknowledged the rate I was given, $159 for one night with 28 days parking, but refused to honor it! Her only offer was to cancel without apology, which of course I did.

Judge for yourself...

Room Tip: Go elsewhere.
See more room tips
  • Stayed May 2013, travelled on business
    • Service
Helpful?
1 Thank Vailperson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xochitl S, General Manager at AmericInn Hotel & Suites Denver Airport, responded to this review, 13 April 2015
Dear Vailperson,
Thank you for taking your time to review on trip advisor, I am sorry to hear that the rate that was given to you wasn’t what the hotel had. We try to help our guest as much as we can.
I hope the next time you are in our area you could stop by and check us out.
Have a great day.
Once again thank you for your review
Xochitl Saldana
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lansing, Michigan
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 May 2013 via mobile

Had a flight delay and had to stay over an extra 24 hours. Ordered pizza and there was a beer store across the street.

Paid for 1 night- (then paid for an extra night because we had an afternoon flight the next day and they had no late check out-decided to hang out here instead of the airport.)

Got stuck in elevator they had to call fire department. That was not fun.

Got home found THEY CHARGED ME CLEANING FEE 50.00 on top of 2 nights Had a flight delay and had to stay over an extra 24 hours. Ordered pizza and there was a beer store across the street.

Paid for 1 night- (then paid for an extra night because we had an afternoon flight the next day and decided to hang out here instead of the airport.)

Got stuck in elevator they had to call fire department. That was fun (not)

Got home found THEY CHARGED ME A CLEANING FEE of 50$$ on top of 2 nights stay ( and we only stayed 1 night!) apparently because we left 2 pizza boxs and a 12 pack of beer cans in the room. Extra trash fee? really? there was a huge stain on the bed which they think we left? I guess we should have asked for another room so we wouldn't get blamed-
totally bummed and disappointed.

Called to talk to a manager several times and no one has ever returned my call... Poor management and bummed this had to happen on our trip to Denver...

I would not recommend after being treated this way.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank islamonroe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Xochitl S, General Manager at AmericInn Hotel & Suites Denver Airport, responded to this review, 13 April 2015
Dear Islamonroe,
Thank you for reviewing on trip advisor, I am sorry to hear the experience you went through. I am sorry you got stuck in the elevator and the only way out was to call the fire department. Also I am glad that your stay was great.
If you are ever in our area please feel free to give us a call

Xochitl Saldana
GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about AmericInn Hotel & Suites Denver Airport

Property: AmericInn Hotel & Suites Denver Airport
Address: 7010 Tower Rd, Denver, CO 80249-7311
Region: United States > Colorado > Denver
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #84 of 157 Hotels in Denver
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — AmericInn Hotel & Suites Denver Airport 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Welcome to the AmericInn Hotel and Suites Denver Airport. We offer comfy beds and a free hot breakfast each morning for our guests. We have a 24 hour indoor swimming pool and fitness center along with two hot tubs. Enjoy free wifi along with computers in the lobby for our guests to use. The AmericInn Denver Airport is located just 8 miles from Denver Intentional Airport DEN and we offer free shuttle rides for our guests to catch their flights. We are within walking distance to several restaurants. We are also conveniently only 25 minutes from the Mile High City of Denver, with nearby attractions of the Denver Museum of Nature and Science, Botanical Gardens, 16th Street Mall, and so much more! ... more   less 
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Also Known As:
Super 8 Denver - Airport Hotel Denver

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