The pipes leaked above our room and left us with no water for 8 hours and flooded carpet. For our inconvenience of being awakened at 4:26 a.m. to check out the leak and then being left with no water pressure for the shower, toilet or bathroom sink until afternoon, Then the carpet was left wet with no provision for drying. I insisted on another room and we were finally moved 12 hours later. Our inconvenience for the misfortune of landing this room was rewarded with a $10.00 gift certificate to Starbucks. Wow, $199.00 plus tax for the room. What a great vacation!
Property is beautiful but I'll never book there again. There are no provisions or back up plan when the hotel is sold out and several room have no water.
- Official Description (provided by the hotel):
- Welcome to the newly renovated and redesigned Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more less
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- Also Known As:
- Embassy Suites Denver - Downtown / Hotel Denver