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“Well located, good customer service at front desk” 3 of 5 bubbles
Review of Embassy Suites by Hilton Denver - Downtown / Convention Center

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Embassy Suites by Hilton Denver - Downtown / Convention Center
Ranked #21 of 154 Hotels in Denver
Certificate of Excellence
Chicago, Illinois
Level Contributor
114 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Well located, good customer service at front desk”
3 of 5 bubbles Reviewed 28 December 2013 via mobile

Newer hotel located next to the convention center, rooms were well furnished, bathrooms could be cleaner, stayed one night with family four, watch out for high cost of wine at the bar, service was also slow, food was ok, overnight parking was expensive, hotel fees are higher downtown

Stayed December 2013, travelled with family
Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 30 December 2013
I appreciate you taking the time to post a review for us! We certainly appreciate the feedback and I will make sure that I share it with our whole team. We look forward to having you stay with us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,532 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Holstein, Iowa
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

For the second year we spent a week over Christmas at this property. We like the property and location. We appreciate the professionalism of the staff. Breakfasts were excellent. Tommy, one of the omelet chefs, was particularly engaging. It has become very comfortable for us to stay at this hotel.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 55321liftoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 30 December 2013
Thank you for choosing to stay with us for the second straight year over Christmas! I hope that you and your family had a nice Christmas and we look forward to seeing you again next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Indian Hills, Colorado
Level Contributor
5 reviews
5 of 5 bubbles Reviewed 27 December 2013

Love this hotel!! Right off light rail and that's the way to go as parking is so crazy high $$ everywhere downtown. Close to the 16th street mall. Great hot breakfast. Omelets cook to order are the best. Great cocktails in the evening. Super nice rooms! Employees are really nice and friendly.

  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank wysosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 30 December 2013
Thank you for sharing your recent experience with us on TripAdvisor! We hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Centennial, Wyoming
Level Contributor
24 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 December 2013

Our family of four had a great time at this hotel. We had tickets to the Buell Theater and were able to walk to dinner, ice skate downtown before the show and then walk to the show at the Performing Arts Complex. The hotel is beautiful. The staff is very responsive and friendly. The complimentary breakfast can't be beat.

  • Stayed December 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Suzanne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 30 December 2013
I'm glad that you and your family chose to stay with us this holiday season! It's great that you were able to take advantage of the ice skating nearby before the show! We hope you stay with us again soon and have a Happy New Year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Virginia
Level Contributor
48 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

I went to Denver to attend a conference at this hotel and came with my husband and son. As a Hilton member, we were given a nice suite on the top floor. The room was very modern and clean, though a bit dark, particularly the sitting area. My husband is allergic to down so he got synthetic pillows upon request. Unfortunately, after getting the room cleaned it was hard to tell which pillow was which. Also, our room kept getting moths that we kept taking out (we didn't report this as we were getting ready for bed when we would notice them). Those were the only negatives. As other reviews have said, breakfast is great and there are many options; the area to eat can be big enough to accommodate all guests. The meeting facilities and services are excellent. Service is very good, with people to help you everywhere. Location is very convenient. I’d definitely recommend this place.

  • Stayed October 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Thiscarolina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 30 December 2013
I'm glad that you and your family had a great experience with us recently! I appreciate you sharing some feedback with us and I will make sure to share your review with our team. Hope you come say hello again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rome, GA, United States
1 review
5 of 5 bubbles Reviewed 26 December 2013

Hotel was great. Very clean and room was very nice. Enjoyed the omelets at complimentary breakfast and the option of attending the "happy hour" the night of my check in. My friends and I enjoyed our Embassy Suites experience.

  • Stayed December 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Cody M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 30 December 2013
Thank you for providing us with a great review and we hope you come visit us again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colorado Springs, United States
2 reviews
5 of 5 bubbles Reviewed 25 December 2013

This hotel is breath taking. Very friendly staff and gorgeous interior. Free drinks at night and a great complimentary breakfast buffet in the morning. Only downside is $30 for parking but the hotel is worth it.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brittany E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe P, Front Office Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 26 December 2013
I appreciate you taking the time to post a review on TripAdvisor for us! I will make sure to share your comments with our team and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Property: Embassy Suites by Hilton Denver - Downtown / Convention Center
Address: 1420 Stout Street, Denver, CO 80202-3201
Phone Number:
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Official Description (provided by the hotel):
Welcome to the Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 
Reservation Options:
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver

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