This hotel could only be more conveniently located to the Denver Convention Center if it were actually inside. I was exhibiting at Brew Expo, and it was so nice to be so close.
The staff was friendly, professional and helpful. They do try to “supersize” everything though, such as allowing you to check in early if you upgrade to a room with a view. When I hesitated, I was told internet connection would be around $12 / day, so for an extra $20 I would get a corner room with a view and internet included, which is a good deal. Thinking that for 3 days, I would save money by using this option, I took it for myself and my colleague checking in later. However, on the third day I learned that it was $20, per night, which is not a good deal at all, however it was not presented as PER NIGHT.
Upon entering my room I found dirty pillowcase and debris on the carpet – I call it debris, because besides lint and the usual things you might find on carpeting that was not swept, I found a stick. I took photos and went to the front desk. Immediately, two people were in my room, running the vac and changing sheets, along with apologies and an offer of lunch, wine or Hilton points. They went out of their way to fix the problem. Overall the hotel is well maintained, but the floors in the hallway could use a vac.
Lee in shipping and receiving brought out four boxes shipped to me, put them on a cart and walked me to my booth inside the Convention Center. Very nice guy, and very helpful.
Michael in reception helped me with shipping packages after the show, recommending a great restaurant, and reserving a black car to take me to the airport. He was very friendly, very helpful and went out of his way to provide great service.
I would highly recommend this hotel.
- Official Description (provided by the hotel):
- Welcome to the newly renovated and redesigned Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more less
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- Also Known As:
- Embassy Suites Denver - Downtown / Hotel Denver