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Embassy Suites by Hilton Denver - Downtown / Convention Center
Ranked #19 of 157 Hotels in Denver
GreenLeadersGold level
Denver, Colorado
1 review
“Great business hotel”
Reviewed 4 September 2014

THis was a great business hotel with easy access to everything downtown. Received great service from all personnel, but especially Bridget T with my delicious room service pizza. I will definitely be back

  • Stayed September 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Catherine F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathaniel L, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 22 September 2014
Thank you for taking the time to review our hotel. I can’t express how happy it makes me when a staff member makes such an impact on one of our guests. We completely agree she is great and we are lucky to have Bridget on our team. Thank you for staying with us and I look forward to your next visit!

Warm Regards,

Nathaniel Legg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (465)
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English first
Detroit, Michigan
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 September 2014

We stayed at this Embassy Suites for two nights over the past Labor Day weekend and had a wonderful time. This is a beautiful hotel and the staff were all wonderful. Our family especially enjoyed meeting Willy at breakfast. Willy is a nice young man and made our breakfast better with his friendly conversation. I would recommend this hotel for both families and couples. You are within walking distance of many great restaurants as well as shopping.

  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Dfamily6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathaniel L, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 19 September 2014
Greetings from the Embassy Suites! Thank for choosing our hotel as your travel destination here in Denver. It is always amazing to hear when our staff is pointed out for excellence but it is even more wonderful when a staff member offers such great service they are pointed out individually. Thank you for offering these kind words about Willy I could share with our whole team. I truly hope to see you and your family again soon.

Warm Regards,

Nathaniel Legg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 September 2014

Although the outside of the hotel looks bland, the interior is anything but. Beautiful, comfortable rooms kept spotlessly clean. The included breakfast and happy hour is a nice touch. The location is ideal for just about any of the restaurants, museums, or shopping you want to do. I have two small complaints. First is that wifi is not included in the room price. At this level of hotel it should be. The last is the $33.00 per night parking fee. Not only is it too high, but it is not readily disclosed on the website.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank kiliklimber44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathaniel L, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 19 September 2014
Thank you for taking the time to review our hotel. It is fantastic you were able to enjoy the features and amenities of our hotel. We strive to meet the needs of all our guests with a prime location, modern decor, and smart functionality. I am sorry to hear our pricing was unexpected. We will review the phrasing of our amenities to make sure they are clearly listed. Thank you again for your time and I hope to see you again.

Warm Regards,

Nathaniel Legg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
corvallis, United States
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 September 2014

Very quiet and nicely appointed hotel with comfortable suites. A hotel shuttle from the Denver International Airport or better arrangements for the Super Shuttle would help. The staff is friendly and courteous although not as knowedgeble as they could be. Coffee is very average for an expensive hotel.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank M R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathaniel L, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 19 September 2014
Thank you for offering feedback regarding your stay and your assessment of our hotel and staff is greatly appreciated. We are always looking at room for improvement and you have suggested great food for thought. I hope during your next visit we can offer the experience you were expecting.

Warm Regards,

Nathaniel Legg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockton Springs, Maine
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 September 2014

Our extended family & friends stayed at Embassy Suites for several days while celebrating our niece's wedding. We all loved our rooms, which were spacious, clean & comfortable. Happy hour was a lot of fun and the breakfasts were excellent. The hotel is easy walking distance to landmarks, 16th Street Mall, and good restaurants. We would recommend this hotel wholeheartedly to anyone who wants to stay downtown.

Room Tip: Higher floors have a better view.
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  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veronica W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathaniel L, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 19 September 2014
Thank you for sharing your awesome comments about our hotel. I am so happy to hear we made your stay in Denver even better during such a happy occasion! I would love to invite you and your family back to stay with us again.

Thank you,

Nathaniel Legg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport News, Virginia
1 review
Reviewed 2 September 2014

Just spent five days at the hotel for the TBPA Convention and the staff and facilities could not have been better. It is in a great location within easy walking distance to the 16th street mall where there are restaurants, shops and museums. The breakfast buffet was wonderful, although a little crowded at the weekend. The "free" happy hour was also a great hit with everyone. A special mention to John at the front desk who was being trained by Heather. Our group certainly helped with his training as he had to separate our bills several different ways. Thanks for being so helpful John and Heather. Jill M.

Room Tip: Ask for a mountain view room away from the atrium
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  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Jill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathaniel L, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 19 September 2014
Thank you for taking the time to review our hotel. It is wonderful to hear you were able to enjoy all our amenities and location during your convention. Thank you for acknowledging the excellence of our staff. We are so lucky to have Heather and John on our team and it is great to see they were able to make your stay that much better. Thank you for being our guest and we hope to see you again soon!

Best Regards,

Nathaniel Legg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, United States
2 reviews
Reviewed 2 September 2014

good location to convention center, clean room, comfortable bed, inadequate capacity to handle breakfast crowd, forget the free reception there is no way you'll stand in line 45 minutes for a free beer

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nathaniel L, Guest Relations Manager at Embassy Suites by Hilton Denver - Downtown / Convention Center, responded to this review, 19 September 2014
Thank you for taking the time to review our hotel. I apologize you were inconvenienced by the busy reception and breakfast. I assure you this is not the norm. Your feedback is invaluable and I hope you will give us an opportunity to make things right during your next trip to Denver.

Best Regards,

Nathaniel Legg
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Embassy Suites by Hilton Denver - Downtown / Convention Center

Property: Embassy Suites by Hilton Denver - Downtown / Convention Center
Address: 1420 Stout Street, Denver, CO 80202-3201
Phone Number:
Region: United States > Colorado > Denver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Denver
#7 Romantic Hotel in Denver
#8 Business Hotel in Denver
#20 Family Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Embassy Suites by Hilton Denver - Downtown / Convention Center 3.5*
Number of rooms: 403
Official Description (provided by the hotel):
Welcome to the newly renovated and redesigned Embassy Suites Denver Downtown / Convention Center - the ideal destination hotel offering the perfect setting for business or pleasure and a gateway to the city's rejuvenated downtown scene. A contemporary convention property, our LEED Silver Certified hotel in Denver is a lively destination within walking distance of the best attractions in downtown. Your stay includes cooked to order breakfast each morning and a complimentary manager’s reception for two hours each evening. ... more   less 
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Also Known As:
Embassy Suites Denver - Downtown / Hotel Denver

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