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“Service excellent, nice clean room but loud”

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DoubleTree by Hilton Hotel Denver - Stapleton North
Ranked #72 of 157 Hotels in Denver
Omaha, Nebraska
Level Contributor
145 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Service excellent, nice clean room but loud”
Reviewed 3 March 2014

Every person on staff that I talked to was very friendly and helpful. Very much appreciated after dealing with stressed out airline people for a few hours. The lobby is beautiful; big fireplace and restaurant. I had one of the cheaper rooms on the 5th floor facing the highway. It was pretty loud when semis went by. There were also a couple of trains, whistles and all in very early morning. Room was clean, the bed very comfortable. I had the breakfast buffet, it was ok, nothing real special. Service in the restaurant was also excellent. I'd certainly stay again.

Room Tip: If you get a choice, stay on the side away from the highway.
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank timkoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this review, 23 April 2014
Dear Timkoma

Thank you for your recent feedback. I am happy you had a good experience at our property and found our staff to be friendly and helpful. I am sorry about the outside noise, an interior room helps to minimize noise.

Once again, thank you for your feedback.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
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English first
Durango, United States
1 review
Reviewed 1 March 2014

Staff was wonderful and service was great. Rooms clean. My dinner was AWESOME, breakfast for room service expensive and not woth the price. Only issue I had was the train. They need to make you aware of the train and road construction

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Johannah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this review, 12 May 2014
Dear Johannah B,

Thank you for taking the time to give us your feedback. We appreciate your great comments on our staff, service, clean rooms, and dinner. We would expect nothing less from our staff. I do apologize for the train noise. Once again, thank you for your feedback which I will share with our staff. We look forward to seeing you again in the future.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Queretaro, Mexico
1 review
Reviewed 26 February 2014

Hotel staff really kind. The elevators are noisy, ask for a room far from them. If you go for leisure, better choose one near downtown. However the location is easy to access highways and close to airport (20 mins drive) also close to mall (bass pro, and other retail stores). The hotel looks old but overall is a good price-value return.

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this review, 12 May 2014
Dear Rob M,

Thank you for taking the time to give us your feedback. Please accept my sincere apology that the train disturbed your stay. We hope to see you again the next time you are in our area.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tulsa, OK
2 reviews
Reviewed 25 February 2014 via mobile

Hotel was a little difficult to find but that was the only hiccup. Check in staff was great and the process was fairly painless. Allie, the hostess in the lobby restaurant, was kind and attentive. Nice stay and would recommend.

Stayed February 2014, travelled on business
Helpful?
Thank Patrick214
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this review, 1 May 2014
Dear Patrick214,

Thank you for the great review. Although finding the hotel was a little difficult, I am happy that you had a great check in experience and found our staff to be nice. We look forward to seeing you again the next time you are in our area.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burns, United States
1 review
Reviewed 24 February 2014

Not many hotels can be called perfect, but this one definitely was. Clean, comfortable, wonderful climate control, quiet and the staff was extremely courteous. We stayed here due to a hospital rate, and will gladly choose this hotel for future medical visits.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this review, 1 May 2014
Dear MichelleM,

Wow! We appreciate you taking the time to write such a great review on our property. I will be sure to pass your comments on to our staff!

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minnesota
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 22 February 2014

Nice Hotel. Clean and the service was fantastic. Great staff. Good Bar and good food. Also near a lot of places to eat and shop. Plenty of parking and 15 minutes from the airport. They also have rental car service at the hotel.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Briand1163
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this review, 1 May 2014
Dear Briand1163,

Thank you for your kind review of our property. It is always good to hear that our staff is nothing less than "great." We are also happy that you found our location to be convenient. We hope you will refer our hotel to your family and friends! We look forward to seeing you again.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sacramento, California
Level Contributor
110 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 21 February 2014 via mobile

The hotel was updated with large flat screen TV's, granite bathrooms ect..Internet speed was good. The highlight was the friendly service at both check-in and the breakfast. I was on the Hhonors 5th floor. Yes you can hear the train, only once during my stay. My only real complaint is that it is hard to find the entrance. Follow the signs to the courtyard hotel and you'll get there. Don't listen to your GPS as it puts you back on the freeway and not on the hidden frontage road.

Stayed February 2014, travelled on business
Helpful?
1 Thank Sacha_L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MatthewAnderson, General Manager at DoubleTree by Hilton Hotel Denver - Stapleton North, responded to this review, 1 May 2014
Dear Sacha_L,

Thank you for your great review. I am happy to know that you enjoyed our property. We look forward to seeing you again the next time you are in our area.

Sincerely,

Matthew Anderson
Hotel Manager
(303) 262-7701
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Denver - Stapleton North

Property: DoubleTree by Hilton Hotel Denver - Stapleton North
Address: 4040 Quebec St, Stapleton, Denver, CO 80216-6619 (Formerly Red Lion Hotel Denver Central)
Phone Number:
Region: United States > Colorado > Denver > Stapleton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#40 Romantic Hotel in Denver
#51 Business Hotel in Denver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Denver - Stapleton North 3.5*
Number of rooms: 300
Official Description (provided by the hotel):
Welcome to the DoubleTree by Hilton Hotel Denver - Stapleton North. Begin your stay at this inviting hotel with a warm welcome and a delicious DoubleTree chocolate chip cookie. Conveniently located just off I-70, between downtown Denver and the Denver International Airport, our family-friendly hotel is just minutes from Denver's popular attractions. Corporate travelers will appreciate our close proximity to important businesses and corporations.Relax in a spacious guest room or suite at the DoubleTree by Hilton Hotel Denver - Stapleton North. Each of our stylish guest rooms feature tasteful décor and modern conveniences, including complimentary high-speed internet access, HDTVs and spacious work desks.Choose from tempting menu creations in the hotel's inviting restaurant, or join clients for a cocktail in the stylish Amberstone Bar, featuring a glowing fireplace and big screen TV. Maintain your exercise routine in the fitness center or swim in the heated outdoor swimming pool.Host a meeting or event at this Denver hotel with a range of flexible meeting rooms, ideal for a variety of events. With 15,000 sq.ft. of meeting and banquet space, including the latest AV equipment, our professional staff can organize any event. Corporate guests will also appreciate our 24-hour business center. ... more   less 
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Also Known As:
Red Lion Denver
Denver Red Lion

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