Upon check in we were told that we (2 men) would have to have a king room instead of the 2 queen room that we booked and paid for! NOT HAPPY AT ALL! We were furnished a roll away but after a day of travel it made for an uncomfortable stay. Not what we expected as Honors members and regular customers of the Hilton chain in general. Desk clerk made it very clear that she could do nothing to help and that she really didn't care if we were inconvenienced or not. Not what we expected at all for our convention stay.
- Official Description (provided by the hotel):
- The Hampton Inn & Suites Denver Downtown-Convention Center hotel is in the middle of all that Denver has to offer. Located in downtown Denver, just a half block from the Colorado Convention Center. Our contemporary facility offers 120 comfortable guest rooms, free hot breakfast, and free high speed internet access. ... more less
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